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Address: Playa del Carmen, Mexico
Phone Number:
+52 1 866 728 1438
Website
Today
7:00 am - 8:00 pm
Closed now
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Hours:
Sun - Sat 7:00 am - 8:00 pm
Description:

Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun,...

Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun, safe and exciting tours, activities and excursions, all departing conveniently from Playa del Carmen and the Riviera Maya.

Toll-Free English-Speaking customer service is available to assist you with your questions and bookings 7 days a week by phone, live chat, Skype, Facebook or email.

We offer one-stop shopping for everything from Mayan Ruins tours to cenote snorkeling adventures to ATV tours to cruise shore excursions - come experience the service, price and selection that has made us the go-to in Playa del Carmen for all these years.

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TripAdvisor Reviewer Highlights

Read all 424 reviews
Visitor rating
  • 180
    Excellent
  • 40
    Very good
  • 16
    Average
  • 6
    Poor
  • 11
    Terrible
A Great Day

We took this long day trip as an extended family. There was something for everyone and individual physical restrictions were accommodated. There was something for everyone... read more

5 of 5 bubblesReviewed yesterday
r0n69
,
Whitehorse, Canada

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424 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Whitehorse, Canada
Level Contributor
24 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

We took this long day trip as an extended family. There was something for everyone and individual physical restrictions were accommodated. There was something for everyone young and old and the guide Juan Luc was great. He had interactive aids in the van to help pass the long travel distances. No one fell asleep. Whether white clay, pink flamingos, green... More 

Helpful?
Thank r0n69
Truro, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 days ago NEW

4 of us took the Dune Buggies & Cenote tour this past Monday, Feb,20th, 2017. We did it all online via cancun-discounts.com. I spoke with them via Chat on their website twice, once on Saturday the 18th and once on Sunday the 19th. As we were already in playa del carmen, I wasn't able to print the tickets and I... More 

Helpful?
Thank BoJoPr
Level Contributor
26 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We arrived at Cancun airport and some one was waiting outside holding a sign with our name on it. We were then escorted to our private shuttle and taken directly to our Resort in Playa del Carmen. When it was time to return to Cancun airport the shuttle was early picking us up so there was no waiting for us... More 

Helpful?
Thank dlfitzpatrick F
Collingwood, Canada
Level Contributor
38 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We booked the luxury bus from Playa Del Carmen to Chichen Itza. The pickup went smooth. We were picked up in a small van and then switched over to the larger more comfortable bus after about 15 minutes. The tour guides were very knowledgeable. The breakfast on board the bus could have been either a little more, or explained in... More 

Helpful?
Thank CarrieHou76
Mount Pocono, Pennsylvania
2 reviews
5 of 5 bubbles Reviewed 3 weeks ago

I booked a round trip airport shuttle and the express Tulum/Coba Tour. Everything was very smooth. The directions for our bus pickup for the tour were easy to understand and were only a block away from our hotel. The tour guides were very knowledgeable. They kept the tour moving right along. Next time I visit, I will definitely spring for... More 

Helpful?
Thank puchunga429
Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed 3 weeks ago

My daughter and I booked the cooking class at Playa Mia through Playa del Carmen Tours. They took excellent care of us. Transportation to and from cruise ship was facilitated via private taxi. So easy ! From start to finish, the cooking class they booked for us was fantastic. I highly recommend Playa del Carmen Tours.

Helpful?
Thank cruiseshipper2017
Woodstock, Canada
Level Contributor
27 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Tours exactly as expected pick up and drop off was timely guides were great. We did two separate tours but you could do them both in one day and also swim in a cenote. Just depends on your travel style and desire to be off the resort for two days vs one...They do partner with another company to provide the... More 

Helpful?
Thank LynnW01
Glendale, Arizona
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

We used Playa Del Carmen to book a private Driver named George who drove our family group of eleven to places of our choosing in a very nice van. We had him for 10 hours. Very reasonable priced. He did an outstanding job for us. Very friendly and came up with good suggestion. We had an itinerary for him which... More 

Helpful?
Thank Doug S
Corbett, Oregon
1 review
5 of 5 bubbles Reviewed 4 weeks ago

For those that want to escape the tour bus line up and experience - this was perfect for us.... Juan was our driver and also served as the tour guide at the ruins for us. He was awesome. He was friendly and experienced and had a great sense of humor. He was right on time and took great care of... More 

Helpful?
Thank MoMoWondertoesq
Chicago, Illinois, Usa
Level Contributor
7 reviews
5 of 5 bubbles Reviewed 4 weeks ago

Once our plane landed and I cleared customs, I followed the instructions provided to find the company representative for Playa del Carmin Tours. (follow the instructions to avoid a hassle in the airport).We checked in with our representative and within a few minutes we were in our vehicle and on our way to our hotel.The van was a private van... More 

Helpful?
Thank StewartS829

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Playa del Carmen Tours and other visitors
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Questions? Get answers from Playa del Carmen Tours staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?