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Address: Playa del Carmen, Mexico
Phone Number: +52 1 866 728 1438
Website
Description:

Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun,...

Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun, safe and exciting tours, activities and excursions, all departing conveniently from Playa del Carmen and the Riviera Maya.

Toll-Free English-Speaking customer service is available to assist you with your questions and bookings 7 days a week by phone, live chat, Skype, Facebook or email.

We offer one-stop shopping for everything from Mayan Ruins tours to cenote snorkeling adventures to ATV tours to cruise shore excursions - come experience the service, price and selection that has made us the go-to in Playa del Carmen for all these years.

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TripAdvisor Reviewer Highlights

Read all 389 reviews
Visitor rating
  • 153
    Excellent
  • 39
    Very good
  • 15
    Average
  • 5
    Poor
  • 8
    Terrible
Great Tour to Tulum and Coba

We booked the Tulum and Coba tour online, which included guided tours at both locations, lunch, and a swim in a cenote. The tour van picked us up and was there a few minutes... read more

5 of 5 starsReviewed 2 weeks ago
Martowski
,
Peoria, Illinois
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389 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Broadbeach, Australia
Level Contributor
54 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We had a private tour with Juan, he picked us up nice and early from our hotel in Playa del Carmen and drove us to Chichen Itza as we had arranged. He pretty much asked if the aircon was ok, then didn't speak again until we arrived at our destination (2.5 hours later) then he pipes up with "I'm a... More 

Helpful?
Thank beachykeen09
Peoria, Illinois
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked the Tulum and Coba tour online, which included guided tours at both locations, lunch, and a swim in a cenote. The tour van picked us up and was there a few minutes early at the designated spot (which was the next hotel over, not even a two minute walk for us). The van was clean, comfortable, and had... More 

Helpful?
Thank Martowski
.
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very friendly and efficient service for getting between Cancun Airport and Playa del Carmen. Easy to find at the airport, waiting exactly where they said they'd be and helpful with our suitcases.Comfortable minivan and knew exactly where to go even though our hotel was a bit out of town. Pickup was on time and easy - we'd definitely use them... More 

Helpful?
Thank Andy G
Level Contributor
50 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Enjoy the day with great adventurers, new places to visit. I suggest you bring good sun protection, good hat, good walking shoes and if possible long pants to avoid mosquito bites. For the rest enjoy the adventures. Make lots of pictures and drink lots of water. It is hot.

Helpful?
Thank Adriana B
Nelsonville, Ohio
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this company for a round trip airport transfer. When we arrived in Cancun, the worker was exactly where the confirmation stated she would be with my name on a board. Both drivers (one each way) were very polite, professional and personable. I felt comfortable asking questions about the area and they are very knowledgeable.

Helpful?
Thank chelsrenea
PA
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We book a Tulum Express Tour with them - it was very easy to book! And we had a great time! The only things that bothered me is that we ended up with Cancun Passion doing the tour. Would have been nice to recieve notification of this because we were confused at first at pick up with what was going... More 

Helpful?
1 Thank mom2B
Austin, Texas
Level Contributor
356 reviews
78 attraction reviews
common_n_attraction_reviews_1bd8 278 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked an airport/resort round trip transfer for 2 people at a good price. For both trips, we had the same driver. He was polite, professional, on time and easy to find. We will definitely book with them again for our next Mexico trip.

Helpful?
Thank djz032070
Level Contributor
67 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Booked three tours with this company whilst in Mexico and was very impressed, although the chichen itza could have been improved. They answered the questions we had via web chat promptly and sent us on the correct info for our trips. We went to xelha, Rio secreto and chichen itza, all pick ups and drop offs were on time and... More 

Helpful?
Thank Natalien26
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 20, 2016 via mobile

Went to the market in Playa Del Carmen, had a wonderful time. Saw alot of beautiful hand made products and spoke to lovely people of Mexico. Recommend taking time when in Mexico

Helpful?
Thank Toni L
Shepherdsville, Kentucky
Level Contributor
10 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2016

Booked the Coba Mayan Villages tour through Playa del Carmen tours. Alltours Native was the actual tour company and guide. All went smoothly and transactions were easy. Tour was awesome and tour guides very knowledgeable and friendly. Highly recommend.

Helpful?
Thank jamalong

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Playa del Carmen Tours and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?