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Playa del Carmen Tours

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Closed Now: 9:00 AM - 9:00 PM
Open today: 9:00 AM - 9:00 PM

Playa del Carmen Tours
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Traveler Overview
  • Excellent83%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible3%
Travelers talk about
“cancun airport”(17 reviews)
“tulum express”(5 reviews)
About
Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun, safe and exciting tours, activities and excursions, all departing conveniently from your hotel lobby in Playa del Carmen, Cancun and the Riviera Maya. English-Speaking...more
Closed Now
Hours Today: 9:00 AM - 9:00 PM
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Suggested duration: More than 3 hours
Contact
Playa del Carmen 77710, Mexico
Website
+52 984 980 0528
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Reviews (629)
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LanguageEnglish
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Show reviews that mention
All reviews cancun passion cancun airport tulum express private tour chichen itza tour express tour great tour other companies cenote swim buffet lunch mayan culture alfredo small group zip lining sea turtles driver company
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1 - 10 of 410 reviews
Reviewed 5 days ago via mobile

George was an absolute champion. He gave us great advice about which cenotes and ruins to go and see. The day was a great success because of George’s advice and fun nature! Great job! Thanks

Date of experience: January 2019
Thank DK242
Reviewed 1 week ago

Purchased 2 vans to go from the airport to Playa Del Carmen and back. All went well with no problems, hold on to your hats, the driver on the way back must have been late for dinner. Only trouble was trying to contact them after...More

Date of experience: January 2019
Thank schlu2
Reviewed 1 week ago

We were met when we arrived at the airport, as explained when we did the booking. From there the drive was simple and easy, to our hotel. We were also picked up, when we were departing, as promised and made it to the Cancun airport...More

Date of experience: December 2018
Thank 4born2travel
Reviewed 2 weeks ago

We had used the tour company's sister concerns on our prior visits to Cabo, Puerto Vallarta and Mazatlan for a really large group of ~30 people. We went again with them for our Cancun trip and they did awesome in arranging our Private Chichen Itza...More

Date of experience: December 2018
Thank Ramsundar J
Reviewed 2 weeks ago

I wanted to visit some cents but I was solo traveling and i don't drive so i booked the juggle maya expedition tour with Playa del Carmen Tours. I wasn't nervous about the rappelling, zip lining, or cenotes, but i was concerned about logistics: what...More

Date of experience: December 2018
Thank drnorth
Reviewed 3 weeks ago via mobile

I booked two services through PDC Tours — round trip airport transportation and an ATV jungle tour with a cenote swim. The airport transportation was perfect. When my flight arrived and I cleared Customs, the driver was waiting for me and took me directly to...More

Date of experience: December 2018
Thank ozzyinatl
Reviewed 4 weeks ago

We booked our tour to Chichen Itza and cenote with Playa del Carmen Tours on 11th Dec. We were met with our friendly driver, George. He was on time and was always making sure that he met our needs. He introduced us to Alfredo, a...More

Date of experience: December 2018
Thank Scrubbbb
Reviewed 4 weeks ago

On time, knowleable, friendly, all went well. Extra credit, I caused a pickup error, my fault, they rescheduled, and at no extra charge. Good Job guys.

Date of experience: December 2018
Thank BobMain
Reviewed 4 weeks ago

I prepaid for a private shuttle transfer from the Cancun airport to the Playa del Carmen ferry dock to Cozumel. I was supposed to be personally greeted but was left stranded for over an hour at the airport. Apparently, they lost my reservation. The web...More

Date of experience: December 2018
Thank Racerocket
Reviewed 5 weeks ago

will recommend this company, great service, punctuality etc. . experience and great tour recommendations, the transfer in cancun and playa del carmen were great, also the private tours.

Date of experience: December 2018
Thank derekschlager
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Questions & Answers
Ask a question
Moreno L
June 8, 2018|
AnswerShow all 3 answers
Response from Johann-Sandra | Property representative |
Hola Moreno! If you click on any review there is a link "Website". If you click on that you can see our website where all the tours prices are shown. This link only appears when you click on a review.
1
Vote
Gareth T
August 2, 2016|
AnswerShow all 2 answers
Response from Johann-Sandra | Property representative |
Hola Gareth! Prices vary generally between probably $40.00 and $130.00 depending on the tour you choose. If you click the "website" link on the right side of our listing page, you can see all the prices and details of our... More
0
Votes
Alli4477
March 8, 2016|
Answer
Response from Johann-Sandra | Property representative |
Hola! We are excited for your trip too!!! There is a maximum of 10 people on the boat (plus 3 crew members), but how many are actually there on that day depends who signs up. You will wear life vests while on the boat... More
0
Votes
Travel Forum Posts
HawkItraveler
Des Moines, IA
Coba Express - anyone used them (1 Replies)
Our group would like to go to Coba while we are in the Playa Del Carmen area in March. However, we want to cut out all of the extra activities large tour groups include such as lunch, cenote, etc. Has anyone booked with Playa Del Carmen Tours by Johann & Sandra? The Coba Express excursion? It sounds exactly like what we're looking for but would feel better about booking if someone can tell me they've booked with them and had a good experience.
January 19, 2012|
Response fromdugstravels|
We took the tour with them 2 years ago. Johann was awesome and made the tour a blast. The only downside was the time at Coba was too rushed as on the way there we had a lengthy stopover at a souvenir store. We had to sprint back from the pyramid to get to the van in time to leave. On the way back Johann wanted to stop at his friends honey farm to show it to us. No one was in the mood from having to leave the ruins on time only to stop at another place trying to sell us stuff. Everyone on the...More
Silentarrow68
Calgary, Canada
PlayadelCarmenTours (1 Replies)
I am planning to book a tour (Coba) with Playa del Carmen Tours, has anybody used them? How was your experience? thx
June 23, 2011|
Response fromdcikon2|
Is this through Playa Info? How many are in your group? I think you should include visiting a cenote along with your trip to Coba. Perhaps you could hire a private driver through PlayaInfo.
Denchy69
Hitchin
Group Minibus (2 Replies)
I am thinking of booking a minibus from Playa Del Carmen Tours to go on a couple of trips when we get there in 10 days. We are thinking of using them for transportation only - there are 8 of us - to go to Akumal Beach to snorkel with the turtles, and to go to Xel Ha. Has anyone used them and if so how did you find them?
July 08, 2012|
Response fromkimberlyterry|
I believe that USA Transfers has vans that fit 8 people that you can rent for the day with a driver.