Time of year
Jcook66775 wrote a review Feb 2020
Panama City Beach, Florida193 contributions64 helpful votes
The trip itself was fine. However. We were staying at hilton and they have a dock RIGHT HERE. AFTER we bought tickets they told us we have to walk to the other dock. A couple miles away. Refused to refund money. Stay away use the other ferry.
Date of experience: February 2020
1 Helpful vote
Response from UltramarFerry, Director de Relaciones Públicas at Ultramar Carga
Responded Feb 13, 2020
We are very sorry to hear this. Rest assured that we take your comments very seriously and we will work on this issue so it doesn´t happen in the future.
RSS wrote a review Jun 2019
12 contributions14 helpful votes
We crossed on the Ultramar Carga with out car, the fare was $400 pesos one way. The ferry boat was extremely clean and has an area for passengers to hang out and sit and eat or drink with A/C.
Date of experience: June 2019
2 Helpful votes
Response from UltramarFerry, Gerente at Ultramar Carga
Responded Sep 4, 2019
Dear traveler. Thank you for your comment and for choosing our Ro-Ro service. We are delighted that you enjoyed your trip and look forward to having you as a customer of our Ferry service on any of our routes.