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Xcaret

Features Animals
Closed Now: 8:30 AM - 10:30 PM
Open today: 8:30 AM - 10:30 PM
All photos (33,552)
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Certificate of Excellence
Traveler Overview
  • Excellent68%
  • Very good20%
  • Average8%
  • Poor2%
  • Terrible2%
Travelers talk about
“underground river”(1,831 reviews)
“sea trek”(564 reviews)
“horse show”(333 reviews)
About
Xcaret (pronounced eesh - carette )is a must-see destination while visiting Cancun and Riviera Maya, situated only 37 miles from Cancun International. Xcaret," Mexico ’s sacred paradise" was opened in December 1990 as an eco-archeological park where...more
Closed Now
Hours Today: 8:30 AM - 10:30 PM
Suggested duration: More than 3 hours
Contact
Carretera Chetumal-Puerto Juarez Km. 282, Playa del Carmen 77710, Mexico
Website
+52 998 883 3143
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Reviews (40,919)
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14,974 results
Traveler rating
9,114
3,336
1,510
576
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LanguageEnglish
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Traveler rating
9,114
3,336
1,510
576
438
Show reviews that mention
All reviews underground river sea trek horse show extra activities butterfly pavilion lazy river eco park beautiful park theme park day pass swimming with dolphins mexican culture water activities end of the day mayan village buffet lunch snorkel gear
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1 - 10 of 14,974 reviews
Reviewed yesterday

This is was a very nice park, be sure to wear your swim wear, bring your beach towel from your hotel, bring hat and change of clothes to stay for the show. There are lockers there that you can leave your things in. This park...More

Date of experience: August 2019
Thank HannaBubbles
Reviewed yesterday via mobile

We had lovely day at Xcaret. I had read about all of the parks before we went and as a group this was the best park for us. I would recommend that you have some comfortable water shoes for walking around in. We booked through...More

Date of experience: September 2019
Thank lrowledge
Reviewed 2 days ago via mobile

Wow!!! We visited having booked with TUI. Great option that included meal and 50% off photo package. I’d recommend the photo package as there are spots all over the park capture photos. We paid extra to complete the adrenaline speed boat ride with Tomas and...More

Date of experience: September 2019
Thank LouSoutham
Reviewed 3 days ago via mobile

This was the first park we visited on our trip. Fun activities. Be sure to wear swimsuit and take a towel. They have lockers for your stuff. This park was a little more crowded than the others but still very fun. Expect to spend at...More

Date of experience: August 2019
Thank Exploration602763
Reviewed 5 days ago via mobile

Nice place to visit. Clean, really beautiful and well-organized. Staff polite, kind and efficient. You can meet beautiful animals and do amazing activities, such as swim on an underground river, or in a tank with dolphins, go sea tracking or ride a hardcore boat. Most...More

Date of experience: September 2019
Thank renatasays
Reviewed 5 days ago via mobile

A full day of activities! We started with the wet activities, Rio Azul, Rio Manati, snorkeling and a swim at the beach. Then we changed into dry clothes to see the animals, the aviary, the butterfly pavillion and the Mayan village. Paradise River by the...More

Date of experience: September 2019
Thank Clinton and Ann... B
Reviewed 5 days ago via mobile

So I was disappointed in this park. I paid $264 for the combo of Xcaret and Xplor per person. We got picked up on time, it included 1 buffet lunch Aand if you want water and snacks, you had to pay for it. All the...More

Date of experience: September 2019
Thank Patrice N
FraveloA, Customer Service at Xcaret, responded to this reviewResponded yesterday

Dear Patrice Thank you for sharing your comments about your visit to our park Xcaret. We are glad to read we were on time and you enjoyed the buffet. It is important to mention that regular admission includes more than 40 activities and attractions. You...More

Reviewed 5 days ago

This park is very nice and big, it offers not only nice natural beauty of the animals but also some great samples of the Mexican traditions and culture. There are shows that you can not miss, but get well informed because unfortunately due to the...More

Date of experience: August 2019
Thank Star201080
Reviewed 5 days ago

We went to celebrate my daughter's birthday here and truly had an amazing time, but we were NOT ready to be cleaned out the way we were. It's so hot and humid that you need to constantly drink so you don't pass out, and the...More

Date of experience: June 2019
Thank Drea839
Reviewed 6 days ago

Terrible attraction park that is sold as and is supposed to be a natural reserve, but there is nothing natural over there. "Plastic" recreations and lots of spaces for tourists to eat, sit and spend their money, while animals are confined to very small spaces...More

Date of experience: August 2019
1  Thank Zesupercritique
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Questions & Answers
Ask a question
Ellen t
September 16, 2019|
AnswerShow all 3 answers
Response from arlet_xc | Property representative |
Dear Ellen t, We are happy to know, that you will visit us soon! The non-included services are: Photo packages, Spa services, Optional Activities, Food & Beverages, transportation services, snorkeling equipment, towels... More
0
Votes
Paul M
September 10, 2019|
Answer
Response from ParqueXC | Property representative |
This question we suppose you would prefer to be answered by a traveler. In case you have questions about our services please feel free to contact us on the our customer service email published on our official web page. Best... More
0
Votes
Google Translation
Gloria G
September 10, 2019|
Answer
Response from ParqueXC | Property representative |
Hello Gloria. You pay directly to the Taxi driver. They accept American dollars and Mexican pesos. The rates are exhibit in the Taxi Station. There are many taxis righ outside the park it won't be an issue. Best regards
0
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