Coco Bongo Playa del Carmen
Coco Bongo Playa del Carmen
Coco Bongo Playa del Carmen
4.5
Admission tickets
from $150.00
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1,264 within 3 miles
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94 within 6 miles
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
9,636 reviews
Excellent
6,182
Very good
1,750
Average
721
Poor
349
Terrible
634
Sam R
Rhyl, UK25 contributions
Oct 2022 • Friends
Visited Coco Bongo for my birthday and had the most amazing night. I’d highly recommend anybody visiting Mexico to make a visit as part of their trip. Myself and my 2 daughters booked standard tickets through our TUI rep at the hotel. We were advised these were standing tickets and we would have 10 drinks and food as part of the package. When we arrived we expected to join the huge queue outside but the doorman stopped us and ushered us straight inside. Once inside we were given standard armbands. But once again, a member of staff stopped us and ushered us straight to the VIP section where we were served unlimited drinks and had a fantastic view of the acts. The show itself was fantastic, such fun and between acts there was a great variety of music played. I had a thoroughly enjoyable birthday, danced the night away and was transported back to the hotel at the end. Definitely a 5* experience!!!
Written October 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Sam, thank you for sharing. We hope to see you again soon, please contact us if you get the chance sebastian@cocobongo.com
Regards
Written December 12, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jamie R
2 contributions
May 2022
We paid for the gold all inclusive and it's worth the money, got drinks all night and snacks along with tables and seats. The shows are fab very entertaining and the time flies over cause your having so much fun. Music is awesome makes you get in the nightclub spirt. Some people in my group were over 70 years and they said it was the best night of their lives
Written July 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ashleigh
4 contributions
May 2022 • Couples
Honestly the best night out I’ve ever had! The dancers and performers were insane, the acts were so original and well thought out. I was blown away the whole way through.
The dancing in between shows was hilarious, great music and great fun in general. Being able to dance on the main stage at the end was amazing!
We paid for gold tickets and was 100% worth it - queue jump, great seats, table service from Victor was excellent - he checked in with us regularly and brought us two drinks at a time if we asked.
Definitely do not miss going to Coco Bongo - we already want to go again!
The dancing in between shows was hilarious, great music and great fun in general. Being able to dance on the main stage at the end was amazing!
We paid for gold tickets and was 100% worth it - queue jump, great seats, table service from Victor was excellent - he checked in with us regularly and brought us two drinks at a time if we asked.
Definitely do not miss going to Coco Bongo - we already want to go again!
Written May 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ellie
England, UK13 contributions
Jul 2022 • Couples
I would give 0 stars if I could.
I went to Coco bongo in 2016 and couldn’t fault it. This time round it was the worst experience of my life. Brought the regular ticket from the hotel. When we did this last time a rep would take you senior frogs before then take you there take you to where you stand and get the drinks from the bar for their group.
This time round VERY different. Moody reps come to collect you from the hotel. You are dropped off at a bus station told to walk to coco bongo not knowing where it is. Reps just leave you even though it is their responsibility to look after you. Que was 20+ minutes down the street. Someone from coco bongo comes down the line to ask if you want to pay extra to go the front. Stupidly me and my boyfriend did this because we thought we would miss the show because of the que being so long and not moving at all. Eventually got in and 10 minutes later the people behind us in the que said we shouldn’t of paid because after we did they just let everyone in anyway. Clearly just a way of making more money.
When we got in it’s shoulder to shoulder, there is too many tables and waiters are so rude and just push past you like your worthless because you haven’t brought the silver or gold band.
Bar staff were extremely rude. They wouldn’t serve my partner a drink even though it was free bar. They told him to tip first before they poured any drinks. The reason for tipping is if the service is good not awful? They would pour the wrong drinks every time on purpose and I had to go the bar every time to be able to get drinks for us.
The show wasn’t half as good as last time. Hardly any acts all night was just Spanish songs all night.
To be able to go the toilet I had to jump on stage and walk across it because trying to get through the crowd and waiters was way too difficult.
I feel like this show has gone down hill massively. They are too bothered about making money and not bothered about their customers. The worse thing they did was make this more table service and get 50 million tables put everywhere.
I went to Coco bongo in 2016 and couldn’t fault it. This time round it was the worst experience of my life. Brought the regular ticket from the hotel. When we did this last time a rep would take you senior frogs before then take you there take you to where you stand and get the drinks from the bar for their group.
This time round VERY different. Moody reps come to collect you from the hotel. You are dropped off at a bus station told to walk to coco bongo not knowing where it is. Reps just leave you even though it is their responsibility to look after you. Que was 20+ minutes down the street. Someone from coco bongo comes down the line to ask if you want to pay extra to go the front. Stupidly me and my boyfriend did this because we thought we would miss the show because of the que being so long and not moving at all. Eventually got in and 10 minutes later the people behind us in the que said we shouldn’t of paid because after we did they just let everyone in anyway. Clearly just a way of making more money.
When we got in it’s shoulder to shoulder, there is too many tables and waiters are so rude and just push past you like your worthless because you haven’t brought the silver or gold band.
Bar staff were extremely rude. They wouldn’t serve my partner a drink even though it was free bar. They told him to tip first before they poured any drinks. The reason for tipping is if the service is good not awful? They would pour the wrong drinks every time on purpose and I had to go the bar every time to be able to get drinks for us.
The show wasn’t half as good as last time. Hardly any acts all night was just Spanish songs all night.
To be able to go the toilet I had to jump on stage and walk across it because trying to get through the crowd and waiters was way too difficult.
I feel like this show has gone down hill massively. They are too bothered about making money and not bothered about their customers. The worse thing they did was make this more table service and get 50 million tables put everywhere.
Written August 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jayne N
10 contributions
Sep 2022 • Couples
This review does not deserve any stars however, you have to select one to give a review.
We paid $300 for 2 gold VIP tickets and having been to Coco Bongo’s before we were really looking forward to going again we even recomended it to people we had met at our hotel who also booked to go with us.
We arrived and were shown to seats at the side of the stage (pictures of what we could see and our location attached). I was sat in the corner and felt like I was under the stage (poles and equipment kept being passed by me under the stage) there was also an air con unit under there somewhere and I was freezing cold and did at one point go outside to get warm for 15 minutes. We complained about our seats and asked could we be moved and they wanted more money from us which is outrageous because we had already paid what I would say a considerable amount of money to begin with. You can see a West End show in London much cheaper and I have fantastic seats to see Elton John next year that cost less than these tickets too.
There is also a picture attached of what’s included in the price of your ticket and what food I received. I had a total of 6 drinks and truthfully would have paid for a hot chocolate because I was so cold.
I would recommend using the $300 to upgrade your seat on the plane instead as that would be better value for money.
We paid $300 for 2 gold VIP tickets and having been to Coco Bongo’s before we were really looking forward to going again we even recomended it to people we had met at our hotel who also booked to go with us.
We arrived and were shown to seats at the side of the stage (pictures of what we could see and our location attached). I was sat in the corner and felt like I was under the stage (poles and equipment kept being passed by me under the stage) there was also an air con unit under there somewhere and I was freezing cold and did at one point go outside to get warm for 15 minutes. We complained about our seats and asked could we be moved and they wanted more money from us which is outrageous because we had already paid what I would say a considerable amount of money to begin with. You can see a West End show in London much cheaper and I have fantastic seats to see Elton John next year that cost less than these tickets too.
There is also a picture attached of what’s included in the price of your ticket and what food I received. I had a total of 6 drinks and truthfully would have paid for a hot chocolate because I was so cold.
I would recommend using the $300 to upgrade your seat on the plane instead as that would be better value for money.
Written September 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
B Ingram
9 contributions
Dec 2022 • Couples
Front row tickets. This place sucks. Spent $600 for front row tickets for my birthday, worst birthday in my 44 years. I was lucky enough to to get seated behind a pole and a group even though I paid for front row. I was able to see approximately 1/4 th of the floor stage, and big pole, people in front if me , and staff right in front of main stage. In addition, the servers and picture crew stopped in front of me and constantly, and piled their trash and empties there. Halfway through the night, the group next to us tried totake over our table, and our server tried to move the rest of our group to a blocked view without a table. Being at the tables on second floor also felt like watching party instead of joining. In addition, the music is so loud that you cannot hear your nieghbor... but that is expected in a club. They were all about gaining extra revenue, constantly asked to pay for shots and pictures, guys in front even took some off of servers breast, while blocking my view. Completely took advantage of all the drunks, whom they were constantly serving drinks, making them obnoxious. One guy was borderline abusive to the waitress, grabbing and kissing, even though she tried to get away. I brought it up with several staff as the bumped me to pass, no one cared. So bad that i thought i might have to step in. All they want to do is get people stupid drunk to feel like they had a good time, at the expense of their employees. They put lots of people on the screens, the more drunk and obnoxiousthe better, not sure how shows were as I couldn't see. Bathroom on second floor was so small I was literally touching another person as I used the ural, no toilet. Advice: avoid. If you have to go, don't waste money on front row or even a table, be part of the party and stand for the 4.5 hours. Most entertainment is on the floor box and stairs, not main stage. Could have been fun if not focused on addition revenue and taking advantage of people whom they over served, and more respectful of people's experience. One of the worst nights of my life, and on my birthday. All I got from
the night was hit constantly from staff, asked to spend money on shots and pi tures, beat up by the speaker over my head, witnessed abuse, and a nice view of the back of people's heads.
the night was hit constantly from staff, asked to spend money on shots and pi tures, beat up by the speaker over my head, witnessed abuse, and a nice view of the back of people's heads.
Written December 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Theresa D
2 contributions
Dec 2022 • Couples
We went to Coco Bongo with our adult children. The 4 of us bought ‘Gold’ tickets which meant we could sit down. Booze and ‘snacks’ were included in the price of 850 CDN for the 4 of us. We were placed on a third floor balcony with a stool very tightly packed together. If you are at all worried about fire or claustrophobic, this is not the place for you! The show started at 10:30. Fairly decent dance routines and some acrobatics intermingled with young ladies from the audience taking turns in the dance stations trying their best to twerk while looking sexy on the big screen. At one station the girls had air blown up their skirts - I imagine they knew what they were getting into but It got tired quickly. Only women were invited to dance for the cameras, with the exception of one ‘pride time’ male dancer. The music was fun but holy hell loud! Wear ear plugs! The crowd was fun and it was easy to get into the music. A little move show and a lot less ‘audience’ participation would have made it worth the money.
Written January 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Theresa, thank you for sharing.
Written January 9, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frank13248
Miami, FL19 contributions
Jul 2022
What a horrible experience and unprofessional staff. We bought two VIP tickets at $150.00 each. This included premium drinks, the Vodka they had was Finlandia which is a cheap vodka. I was supposed to be drinking black label and they were serving me RED LABEL. This place was way over capacity, there was so much bumping and pushing going on. The chairs are uncomfortable stools and we were lucky we were able to find them and to make matter worse the view was pathetic. We ended up leaving 45 minutes into the show and had to pay a $50 taxi fare to go back to our resort. This was our third time going to Coco Bongo and it is not was it used to be. They must be money hungry due to the amount of time they were closed. If you are not in your 20's do not go to this madhouse and save your money.
Written July 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Анна К
2 contributions
Feb 2023 • Friends
I am extremely disappointed and would like to complain about situation, which happened yesterday at Cocobongo club in Playa del Carmen. We have paid almost 200$ for ticket but the guy from staff Jorge almost ruined our evening. My husband bought me the ticket as a present using his credit card, but the guy didn't let me in because the card wasn’t on my name, so my husband had to arrive to club with our little daughter. He had to awake her for this reason and arrive in order to show his documents! Despite of this the guy was extremely unfriendly, rude and made us to feel humiliating! Everybody inside was really nice and made everything to solve the problem, gave us a good seats, because we had to wait outside and miss our spots. But the fact, that my daughter had to visit night club because some person named Jorge decide to make a big deal from that, doesn’t make situation better. I would not say a word, but my child was involved! The child who need to
sleep at that time, it seems to me that Mexican people doesn’t care about kids at all and about clients as well. In web site there was no option to change the name of the guest, my husband just entered his credit card. Moreover I didn’t have foreign credit card, my Russian card doesn’t work in Mexico now. So the evening was totally awful, unfortunately for me and my two friends.
sleep at that time, it seems to me that Mexican people doesn’t care about kids at all and about clients as well. In web site there was no option to change the name of the guest, my husband just entered his credit card. Moreover I didn’t have foreign credit card, my Russian card doesn’t work in Mexico now. So the evening was totally awful, unfortunately for me and my two friends.
Written February 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Isabel
3 contributions
Feb 2020
Coco Bongooo! Everyone always says it is a must-try and they are not wrong!
My friend and I went on a trip to Playa del Carmen during our university reading week and did not plan on going to Coco Bongo...surprising coming from university students we know!! We ended up being convinced by the sales guys at the Princess resort and we do not regret our decision at all!
One of the best experiences of our entire trip. The show is incredible and the atmosphere is so fun even for those who do not drink. We saw guests of all ages! The playa del Carmen location is quite small but we went on a Wednesday night (ladies night) and it wasn't packed to the extreme. A/C is something we did not expect so we came with our hair up expecting the worst but the A/C there was amazing. We purchased just the regular general admission ticket with open bar and no skipping the line and we did not wait that long at all.
Only thing I will mention is this is the first place in Mexico we have been that tipping is expected. We tip all the time in Mexico but at Coco it got quite ridiculous. Just be cautious about not flashing your money around and you should be fine. We were with a group that tipped one of the ladies walking around with a bottle $80!!! and she was still demanding more after only getting one shot! Other than that the experience was incredible.
We took a taxi home and the whole Coco experience was so safe so don't worry about safety! When you walk in they check your bags and start handing you tequila shots which is quite odd but we had fun with it haha! This was definitely worth the money and highly recommend it! We met so many people even just from our resort that we ended up befriending the rest of the trip. Would definitely go back!!! Experience of a life time that will be pretty hard to beat
My friend and I went on a trip to Playa del Carmen during our university reading week and did not plan on going to Coco Bongo...surprising coming from university students we know!! We ended up being convinced by the sales guys at the Princess resort and we do not regret our decision at all!
One of the best experiences of our entire trip. The show is incredible and the atmosphere is so fun even for those who do not drink. We saw guests of all ages! The playa del Carmen location is quite small but we went on a Wednesday night (ladies night) and it wasn't packed to the extreme. A/C is something we did not expect so we came with our hair up expecting the worst but the A/C there was amazing. We purchased just the regular general admission ticket with open bar and no skipping the line and we did not wait that long at all.
Only thing I will mention is this is the first place in Mexico we have been that tipping is expected. We tip all the time in Mexico but at Coco it got quite ridiculous. Just be cautious about not flashing your money around and you should be fine. We were with a group that tipped one of the ladies walking around with a bottle $80!!! and she was still demanding more after only getting one shot! Other than that the experience was incredible.
We took a taxi home and the whole Coco experience was so safe so don't worry about safety! When you walk in they check your bags and start handing you tequila shots which is quite odd but we had fun with it haha! This was definitely worth the money and highly recommend it! We met so many people even just from our resort that we ended up befriending the rest of the trip. Would definitely go back!!! Experience of a life time that will be pretty hard to beat
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
poccirina7
Miami Beach, FL11 contributions
Did you go to Coco bongo show?
John W
United Kingdom40 contributions
Yes. Been twice now. It's an amazing night
nickienicktravel
Houston, TX26 contributions
Is it better go on Friday or Saturday? I want a great party experience with tons of fun & some hip hop
Hola! Un domingo en cocobongo playa del carmen está bueno o es más tranquilo por ser domingo? Además este dom 14 de febrero vi que la temática es cocobongo love!! Voy en plan amigos y tengo miedo q sea algo más aburrido por eso. Sabado no podemos....
Nayeli A
Ciudad Juarez, Mexico50 contributions
Voy con mis 2 hijas recien cumplen 18 asi que no toman aun gran cosa y yo no tomo es mejor comprar el boleto basico?? Porque el sig es el de bebidas ilimitadas que no creo que vayamos a aprovechar realmente y se me hace costoso
Alguien que haya comprado el basico que me diga cuanto gasto en bebidas o si es preferible comprar el de bebidas ilimitadas??
Gracias
Sian W
London, UK
We're staying at the Rui Tequila in February and really want to visit this place. Is it cheaper to book direct or through Tui on arrival? Thanks in advance
Lucy Blacker
Leeds, UK77 contributions
Hi we stayed in the Riu Tequila too! It was amazing you will love it. We paid $126 through the tui rep, this included return transportation and the gold package ticket. Not much more expensive than booking before hand or separately but much less hassle!!
Coco Bongo Playa del Carmen - All You Need to Know BEFORE You Go
Frequently Asked Questions about Coco Bongo Playa del Carmen
- Coco Bongo Playa del Carmen admission prices can vary. Entrance tickets currently cost $90.00, while a popular guided tour starts around $57.00 per person. See all 10 Coco Bongo Playa del Carmen tickets and tours on Tripadvisor
- Coco Bongo Playa del Carmen tickets are known to sell out fast, and same-day tickets may not be available. We recommend booking e-tickets tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 10 Coco Bongo Playa del Carmen tickets and tours on Tripadvisor
- According to Tripadvisor travelers, these are the best ways to experience Coco Bongo Playa del Carmen:
- Skip the line: Regular Ticket Playa del Carmen (From $90.00)
- Coco Bongo Playa Del Carmen Gold Member VIP Night Out by After Dark (From $149.00)
- Playa del Carmen Private Street Art Tour (From $81.00)
- Playa del Carmen Family and Kids Private City Tour (From $65.00)
- Playa del Carmen Private Photoset Session (From $89.00)
- Hotels near Coco Bongo Playa del Carmen:
- (0.01 mi) Good price - great location - Luxurious 2BR apartment
- (0.02 mi) Aqualuna by Xperience Hotels
- (0.02 mi) Mayan Paradise
- (0.02 mi) Elefante
- (0.02 mi) Hotel Hacienda Maria Bonita
- Restaurants near Coco Bongo Playa del Carmen:
- (0.00 mi) Vasso Playa
- (0.01 mi) Asiático
- (0.01 mi) La Patrona de Playa
- (0.01 mi) Bovinos Steakhouse and Seafood - Playa del Carmen
- (0.01 mi) La Consentida
Coco Bongo Playa del Carmen Information
Excellent Reviews | 5,964 |
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Very Good Reviews | 1,704 |
Coco Bongo Playa del Carmen Photos | 4,414 |