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About Naw
NAW is the online booking platform in Mexico that lets you find and instantly book your next water adventure in magical locations across the country. Founded by two friends with a love of water adventures, nature and technology, NAW brings together the best handpicked experiences for diving, snorkeling, freedive and ecotourism with the most authentic and quality guides – all in one platform. From choosing your dream adventure to packing your bag on the day, the NAW team offers on-demand customer support through every step of the journey. Based in Quintana Roo, NAW has water adventures in Cancun, Puerto Morelos, Riviera Maya, Cozumel, Mahahual, Chetumal, Yucatán, Cabo & La Paz with new destinations to open soon. If you like water you are in the right place.
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Jana J wrote a review Jan 2020
1 contribution
We had such a fantastic time swimming with Whale Sharks! Our guide Paulo was excellent and made our trip educational, fun and safe for the sharks and the guests! Our boat driver Manolo took us to the best place to swim with Whale Sharks! We also got to swim with some Bottle Nose Dolphins! It was an unforgettable experience!
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Date of experience: January 2020
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Luis G wrote a review Jan 2020
Lisbon, Portugal14 contributions19 helpful votes
I was looking to dive a very specific cenote called Angelita, which is not often visited because it is far from the main tourist hubs of Playa del Carmen and Cancun. I googled it and the first option was NAW. I was prepared to call five or 6 dive shops as i usually do, but Santiago was so good and client focused and solutions driven on the phone, that i called no one else. NAW is a small operation run by two excellent guys who work with local suppliers im order to provide customers with the best experiences the region has to offer. On dive day, the divemaster Eduardo was fantastic, as was the gear. The other owner, Joe (Jose Luis) came along too. Great dives, great vibes. I really recommend this friendly taylor made operation, at a good price point
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Date of experience: January 2020
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Response from Jose Luis D, Propietario at Naw
Responded Jan 23, 2020
It was a pleasure to have your around Luis! We hope to see you again in another adventure around the globe! Have a great time! 🤙🏽
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samhong666 wrote a review Dec 2019
4 contributions
They helped me customize perfect diving course plan for PADI AOW certification. Very nice customer service and they answer all of your questions. Can't wait to visit again!
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Date of experience: December 2019
1 Helpful vote
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Response from SantiagoMargalef, Propietario at Naw
Responded Dec 28, 2019
Thanks a lot Sam. Really happy that you had an amazing time. Hope to see you soon!
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Binglebongle wrote a review Sep 2019
2 contributions
Had a great time swimming with 3 whale sharks. The guide was extremely professional and knowledgeable. The captain was brilliant too. Realised that what you need is a captain with a fast boat and who has a lot of friends amongst other captains. It's basically a game of who can find the whale sharks first and gets to have as much time as possible with them. You can only go in 2 at a time so it is a race until all the other boats find out where you are and join in and a huge line forms which you then have to join for the next 2 people on your boat. This captain had all the right connections and was brilliant at finding the whales sharks first himself. Very glad I chose him!
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Date of experience: September 2019
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Response from SantiagoMargalef, Propietario at Naw
Responded Nov 7, 2019
Hi David! Thanks for your feedback. It´s really cool that you had an amazing time and really interesting that it was like a game to you haha! Hope to have you back soon for more water adventures and thanks for trusting in us!
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John_Bazzo wrote a review Aug 2019
1 contribution1 helpful vote
Seeing the largest fish on the planet in its natural habitat as it cruises along the surface of the ocean consuming an over abundance of plankton, has been a definite bucket list item of mine for quite some time. Seeing these large animals gracefully coast through the ocean methodically and unbothered seemed surreal as they didn’t even seem to notice my mortal existence as I was swimming next to them during their feeding time. I knew absolutely nothing on what or how to go whale shark diving so here are some things to consider before you plan your next adventure to join these massive creatures in the deep blue sea… 1. The best time of year to go I was fortunate enough to be in Cancun in May which was supposedly the “start” of whale shark season in the Caribbean. I had my trip book and days planned out only to find out that the “start of season” was a moving scale and the sharks hadn’t yet reached the feeding grounds quite yet. The end of season is October but I didnt want to take the risk of missing them again so I flew to Cancun in August and it was perfect timing to catch the active sharks in action. 2. The best location to go There are whale sharks on both coasts of North America but the whale sharks seem to like the climate best in the Mexican region of both the Caribbean and Pacific Ocean. You can dive with these sharks in both Cabo San Lucas and Cancun, during the same time of the year while the water is at a certain climate and plankton is growing abundantly. 3. Make sure you get out on the water early One of the best things my captain did was board the boat quickly and headed out to sea as early as possible. This was key as we were the very first boat to reach the pod of swimming whale sharks and got tons of “fin time” next to the sharks. The diving time got less and less though as more boats starting showing up once the group of sharks was spotted. Only two people should be with a shark at a time as to not scare them but as more and more boats showed up, the amount of time each person could spend in the water got less as a “jump line” started to form and people had to wait their turn. You never know how long the sharks are going to stay at the surface to feed so its best to get out on the water as early as possible to avoid the tourist traffic and maximize your diving with the sharks. 4. Eat before you go A lot of these trips claim that you will get breakfast before you board the boat, so to save some cash you decide to just “eat there” but be forewarned, if you consider an apple or a banana actual breakfast, eat before you go out on the sea. When I arrived to dock there was one pot of coffee, a couple of pieces of fruit and some bread in a basket that was supposed to feed everyone embarking on this same journey. I didn’t get anything in my stomach before I went out and must have led to my next point…. 5. If you get sea sick, you WILL get sea sick I am usually pretty good at taking motion sickness pills before I go out to sea but I forgot this time and I definitely paid for it. The boat you go out on is somewhat smaller and only holds about 10 people, next to these whale sharks, you are a tiny in the giant body of water. The ride out isn’t bad but when you get to the pod of sharks (about an hour away from shore into the ocean), the captain turns the ship motor off as to not bother the fish and you will feel the waves. After bobbing up and down while others were swimming, I had to lean over the boat and help “chum the water” if you will, luckily there were no other kinds of sharks around to attract with my previous nights dinner. 6. Be Ready to Swim If you didn’t know how whale shark diving went, you get your fins on your feet, snorkel mask tightly secured to your head and basically hang off the boat until the captain gets parallel to an oncoming whale shark and tells you to “jump” into the water. He will get you pretty close to the sharks but what you might not realize is that they don’t stop for you to take a selfie (those inconsiderate Hollywood type sharks). While these creatures are calm and swim slowly on the surface, they never stop and you have to swim at a pretty good pace to keep up with them and enjoy their beauty for longer then a couple of seconds. Of all my encounters with animals, I would consider this one of the most strenuous and an actual workout. Make sure you stretch before and prepare your mind that this will be a workout so you don’t get gassed too quickly and ruin your chance to swim alongside them. 7. Don’t touch the Whale Sharks This seems like the most common sense thing not to do but you would be surprised. While I was in the water with my dive partner for the first “jump round”, she ended our first viewing shortly as she reached out and touched the shark. The shark took off like a rocket and there was no way any human would be able to keep up. You could tell the fish got anxiety and was stressed out after as its swim pattern went from long straight patterns to a quick zig zag back and forth. It can be a challenge at times to avoid them as I had one swimming right at me but you just need to slowly swim out of the way and it will continue on its path without even acknowledging you in the water. It is also forbidden in Mexican waters to touch the fish and it could terminate your entire diving experience early, so just swim along side them and get out of the way if you are in their direct feeding path. 8. Bring an underwater camera I knew I was going on this excursion, part of why I even went to Cancun in the first place, and I left my newly purchased sport camera in my hotel room and didn’t have it with me to record any of the swimming experience. Its challenging to see anything other then the fin of the shark above water so when you jump in with your snorkel, you can see the entire fish under the water. The water in these parts of Mexico is very clear so your camera wont have any issues getting a great video. You may choose to pay the diving company to take photos or videos of you while swimming but I wouldn’t rely on that. There is a large group of people and it will be hard for them to take pictures of everyone. Also, the guide’s main job while in the water, is to make sure you are safe and staying an ample distance from the sharks so they wont be as worried about getting the perfect shot for your Instagram profile as they are making sure you don’t get swallowed whole by the large filter mouth of the fish. Just be prepared to learn to swim while holding your sport camera at the same time so you can keep up. Definitely bring your own camera and don’t make the rookie mistake I did my leaving mine in the room and not getting any footage of my bucket list experience. I hope these little tidbits help aid in your whale shark experience and prepare you for what’s to come while observing the majestic whale shark in its natural habitat. 😊
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Date of experience: August 2019
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Response from SantiagoMargalef, Propietario at Naw
Responded Nov 7, 2019
Thanks for your feedback John! We´re sure it will be really helpfull for other customers! Looking forward to hear from you and that you can jump in for a trip of cage diving with Great White Sharks!
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