American Transfers
American Transfers
5
7:00 AM - 10:00 PM
Monday
7:00 AM - 10:00 PM
Tuesday
7:00 AM - 10:00 PM
Wednesday
7:00 AM - 10:00 PM
Thursday
7:00 AM - 10:00 PM
Friday
7:00 AM - 10:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
10:00 AM - 7:00 PM
Full view
About
With American Transfers, you can plan a stress-free vacation. When you arrive at the airport, a driver will be available to assist you with any needs. We also ensure that we follow all the WTTC SAFE Travels Protocols along with providing a luxurious services. We have over five years of experience in Cancun airport transportation. Our drivers are friendly and bilingual, which makes it easier to respond to any questions you have. They are dedicated to ensuring that you get the best transport service. Our vehicles are state-of-the-art and modern, to take you to wherever you choose, whether it is Cancun, Isla Mujeres, Playa del Carmen, the Riviera Maya, or Tulum el Cuyo Yucatan Circuit Services VIP. We invite you to explore the exclusive private Cancun and Riviera Maya tours – the safest way to explore and be immersed in the Mayan ruins, cenotes, and the Mexican Caribbean attractions with a dedicated guide.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
57 reviews
Excellent
54
Very good
3
Average
0
Poor
0
Terrible
0
Seaside06625638078
1 contribution
Apr 2021
I have used American Transfers several times and their service just keeps getting better each time. The drivers are always prompt and followed all Covid protocols, The vans are clean, in good condition and comfortable. Rates are very reasonable. Although we only used them from CUN to Playa del Carmen this trip, they are available to transport to any sights in the area and those trips are very reasonable and comfortable too. Great communication from the time of booking with explicit instructions on where to find them at CUN, and they were there promptly with a big sign with our name.....if you are familiar with CUN airport arrivals area you know it can be crazy so this was extremely helpful. I highly recommend using American Transfers for all your transportation needs while visiting Cancun and other destinations in the area.
Written April 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, thank you very much for your beautiful words, I am glad that you continue to use our transportation, we want to continue improving our quality of services and also our drivers to be the best in this company both speaking the language and their quality of work, I honestly thank you very much that you have took the time to write and recommend our company, I sincerely thank you with all my heart, we look forward to seeing you again with open arms. Thank you so much!
Written April 27, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jessica W
1 contribution
Feb 2022 • Solo
I really liked them and would use them again. The van was really nice and comfortable, the drivers were friendly, I was traveling alone and I'm a woman. Speedy Shuttle was really helpful and communicative via WhatsApp. I gave four stars instead of five because when I arrived at the pick-up area there was a LOT of shuttle drivers from a LOT of various companies. I stood there looking for my name on a sign for a really long time while all sorts of drivers came up to tell me they were my driver or knew where my driver was. I couldn't find my name on a sign. It was printed in maybe 18 font on a piece of paper with two other names and the representative was squished in with other businesses. Another driver actually found my person and brought him to me. It was really overwhelming.
I would absolutely give five stars if during pick-up they had a large, legible sign so when the passenger is surrounded by 50 signs they could actually see their own name among them. If someone hadn't brought him to me I would have just kept standing there. It's like a big U of drivers with names that you just have to find your name among the throng of names.
But again, they were messaging me on WhatsApp, telling me the name of the person who was there to pick me up and because of that I was able to NOT go with the wrong person because they all kept telling me they were there for me and they weren't. I'm really happy with Speedy Shuttle's communication and checking on me. I will use them again. They were very trustworthy and I felt safe once I was in their care.
I would absolutely give five stars if during pick-up they had a large, legible sign so when the passenger is surrounded by 50 signs they could actually see their own name among them. If someone hadn't brought him to me I would have just kept standing there. It's like a big U of drivers with names that you just have to find your name among the throng of names.
But again, they were messaging me on WhatsApp, telling me the name of the person who was there to pick me up and because of that I was able to NOT go with the wrong person because they all kept telling me they were there for me and they weren't. I'm really happy with Speedy Shuttle's communication and checking on me. I will use them again. They were very trustworthy and I felt safe once I was in their care.
Written March 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jessica.
Thank you for your review and for using our company. Reading that we have always been successful in providing professional, clean, on time, and fast service makes us happy. Speedy Shuttle and American Transfers they are proud to work hard and provide safe ride each customers. We see you very soon!
Speedy Shuttle Cancun!
Written March 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
xeflx
Chicago, IL10 contributions
Sep 2022
Booked a 5 day getaway last minute. Reached out to Speedy Shuttle on Tuesday night after business closed. Was online with their chat assistant and they sent me link to confirm roundtrip transportation from airport to resort for the following morning. The young man was prompt and as we exited baggage claim, he was there with a sign with our name on it. No hassle, he took us directly to our air conditioned vehicle and he was also prompt in picking us up to take us back to airport at the conclusion of our trip. Great Service !
Written September 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer. Thank you for sharing your experience with us and for using our company. Our team will be very happy to receive your kind words. We are happy that you felt comfortable during your trip. We are looking forward to greeting you again on your next trip, Speedy Shuttle Cancun and American Transfers always happy to greet you again. Thank you!
Best Regards
Speedy Shuttle Cancun!
Written September 5, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DrMAJones
San Francisco, CA95 contributions
Feb 2022 • Business
Best experience ever. On our way into Cancun we were delayed at customs for hours. Speedy Shuttle was patiently waiting with a sign with our name when we finally made it out. On our way back to the airport, Speedy Shuttle made changes so that we would be taken to the airport in spite of schedule changes with JetBlue. This happened twice when our flight was cancelled and then rescheduled to two different times. Andres responds within minutes and he really went out of his way to coordinate our travel. This is a top notch company!
Written March 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer. Dr MA Jones
Thank you for your review. We are happy to read that we were successful in providing great service.
We will be ready to greet you again on your next trip!
Speedy Shuttle Cancun!
Written March 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Glenda D
3 contributions
Jul 2022
We were very pleased with our round trip transfer from Cancun airport to our resort and back again. They were incredibly responsive via email. There was only one small hiccup in that we had been told that when we left the airport to look for someone wearing an American Transfers shirt, but our greeter was wearing something with a different logo. But he did have a decent sized sign with my name, so after a few minutes of searching, we found him. After that, everything went perfectly. It really wasn't all their fault either, because the pickup area at Cancun is a bit of a zoo anyway. The greeter and drivers were friendly and courteous, quick to open doors and help with luggage. For the return trip, they pulled up to our resort lobby promptly at the time they said they would be there. It made our travel days smooth and easy! Nothing negative to say at all!
Written August 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, Thank you for your review. We are happy to read that we successfully provided fast, affordable, professional, and on-time service. We trying to make sure our staff to wear the right uniform with our logo. Thank you, we hope to see you again soon!
Best Regards
American Transfers Support team!
Written August 4, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YAHAIRAGS
New York City, NY1 contribution
Jul 2022 • Couples
I highly recommend this company; they were courteous, prompt, and attentive. All calls and emails are answered. I had to change pick up location for my return to the airport and I was easily accommodated. Thank you Andrew and your excellent team!
Written July 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, Thank you for your review. We are happy to read that we successfully provided fast, affordable, professional, and on-time service. We hope to see you again soon!
Best regards
Speedy Shuttle Canun!
Written July 5, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brittany E
Madison, AL57 contributions
Jul 2021 • Family
American Transfers was awesome! They were always on time, and had the best drivers. We used them for 6 transfers, one of those being an all day tour. The vans were very clean and in excellent condition. They Andrew was very accommodating and even facilitated earlier pickup and drop off times for us on one of our days. Felix was our driver for our all day tour, and he was wonderful! He told us a lot about the spots we were driving to, helped my daughter and I work on our Spanish, and was always cheerful and kind even though we were delayed by over 2 hours by horrible traffic. I’m a travel agent and will definitely recommend American Transfers to my clients.
Written July 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are so pleased to hear about your good experiences! American Transfers works very hard to perform to the best of our abilities, aiming to satisfy our customers. Thank you so much for your feedback, as it helps us understand how to better our services, and provides more information for other customers! We hope to see you again in the future; have a wonderful day!
Written July 24, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie R
Everett, MA21 contributions
May 2021
They were so helpful with booking a last minute ride from the hotel to the airport.. They messaged us to confirm all the details and were exceptional in terms of customer service. The driver arrived right on time and was able to get us to the airport quickly. I would use them again!
Written June 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Julie thank you for your review and for choosing our service for the first time.Reading that we-were successful in providing excellent service make us happy. We will ready to greet you again on your next trip, American Transfers
Written June 2, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jasmine P
Prairieville, LA1 contribution
Aug 2022 • Friends
We reserved our transfer with Speedy Shuttle Cancun before arriving in Cancun. Andres/Julio were wonderful. I knew what to expect because they sent plenty of notifications. Julio was waiting for our group when we made it out of the Cancun Airport. We did not wait at all!!!
Written August 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer, Thank you for your review. We are happy to read that we successfully provided fast, affordable, professional, and on-time service. We are glad that Andres and Julio give you best services you need, we hope to see you again soon!
Best Regards!
Speedy Shuttle Cancun!
Written September 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JTB1966
Arlington, TX45 contributions
Apr 2022
We received excellent instructions with directions from Cancun Terminal 3 to the pickup area where we found our driver waiting with a sign. He was back at the hotel at the precise time agreed to and took us back to the airport at the end of our trip. Great communications, efficient, and easy. We were very, very pleased and highly recommend American Transfer/Speedy Shuttle.
Written April 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your experience with us. We are happy to read that you had a pleasant experience with us. We are happy to read that you had a pleasant experience with our service. Will happy to great you again in you next trip!
Best Regards
Speedy Shuttle Cancun!
Written April 24, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jkempa
Boca Raton, FL1 contribution
we need transportation to xelha from the grand bliss hotel there will be 6 of us what is the price
usaandres2018
Williston, ND
I like American Transfers,they are really good about services, the answer all the question you ask i like the private transportation and tours activities,we when to the chichen itza is the best tours ever we stop couple places to shop swimming in the Cenote ik kil is the best part.This time my wife and my kids, we going stay in the Riviera Maya hope Playa del Carmen.Keep up the good work American Transfers see you in 2018 really recommend this company.
American Transfers & Speedy Shuttle
Des Moines, IA28 contributions
Hi Thank you so much hope you enjoy Playa del Carmen,was a pleasure to meet your family.Thanks again
American Transfers (Playa del Carmen) - All You Need to Know BEFORE You Go
American Transfers Information
Excellent Reviews | 20 |
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Very Good Reviews | 1 |
American Transfers Photos | 4 |