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Cenote Xperience

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Calle 34 Esquina Avda 20 | Local 4, Playa del Carmen 77720, Mexico
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Review Highlights
Love these guys!

Great to meet Martin and Mati! Had two great dives, in spite of constant rain, in Dos Ojos led by... read more

Review collected in partnership with this attraction

Reviewed 6 days ago
Andy W
,
Inglewood, California
Amazing dives with seasoned professionals that made my trip truly unforgettable.

A family run business that understands professionalism, service and making your experience fun... read more

Review collected in partnership with this attraction

Reviewed 6 days ago
Scott H
Read all 770 reviews
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We are a team of experienced Dive Instructors, Cave Divers and Videographers, offering the best diving experience in the cenotes and coral reefs in the Riviera Maya, Mexico.Cenote Xperience provides the safest and most custom tailored way to enjoy cenote diving from first-timers to experienced cave divers.We are passionate about the cenotes and we want to share our passion with you. Our clients rate the dives that we provide to be at the very top of their diving experiences.
  • Excellent97%
  • Very good1%
  • Average1%
  • Poor1%
  • Terrible0%
Travelers talk about
“dos ojos” (67 reviews)
“these guys” (54 reviews)
“dive shop” (57 reviews)
Opens in 11 min
Hours
Hours Today: 8:00 AM - 7:00 PM
LOCATION
Calle 34 Esquina Avda 20 | Local 4, Playa del Carmen 77720, Mexico
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"dos ojos"
in 67 reviews
"these guys"
in 54 reviews
"dive shop"
in 57 reviews
"cenote dives"
in 38 reviews
"chac mool"
in 29 reviews
"dive master"
in 45 reviews
"barbie line"
in 6 reviews
"dive plan"
in 10 reviews
"ocean diving"
in 8 reviews
"great dive"
in 21 reviews
"el pit"
in 7 reviews
"bat cave"
in 19 reviews
"amazing cenote"
in 11 reviews
"personalized service"
in 7 reviews
"open water"
in 16 reviews
"an excellent guide"
in 8 reviews
"salt water"
in 7 reviews
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1 - 10 of 521 reviews

Reviewed 6 days ago

Great to meet Martin and Mati! Had two great dives, in spite of constant rain, in Dos Ojos led by Mati. He was very professional and informative, felt very comfortable in the cavern environment with his guidance. I would highly recommend Cenotexperience to anyone wanting...More

Review collected in partnership with this attraction
1  Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 days ago

A family run business that understands professionalism, service and making your experience fun while always being safe. Highly recommend cenotes experience, simply the best.

Review collected in partnership with this attraction
1  Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

Had the best time diving the cenotes with Cenote Xperience and Martin. Great family business, always very professional. Explained everything before the dive so we would know what to expect and what we needed to do. Looking forward to diving with them again very soon!

1  Thank MandD_Travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 2 weeks ago

2 cave dives with Nico at Taj Mahal. Very knowledgeable & professional. He explained exactly what we were going to do and then followed the plan. I tremendously enjoyed diving with him. I am also a diving instructor and do not pass out compliments lightly....More

1  Thank kenv271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded 1 week ago

Many thanks for your feedback Ken, it was great to meet you and dive some amazing caves with you! Hope we can repeat it in the soon future! All the best! Nico & Cenotexperience Staff!

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Reviewed 2 weeks ago via mobile

I enjoyed five days of cavern diving in diffrent spots around Playa and Tulum. The experience was exceptionally professional and friendly. The perfect attention to details in all aspects of diving and the super nice team makes this dive center one of the best I...More

1  Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded 2 weeks ago

Thanks a lot David for your amazing comments! We are looking forward to see you and your group in the soon future for more cavern dives! All the best! Nico & Cenotexperience Staff!

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Reviewed May 9, 2018

I dove the cenotes for a couple days with them. Very professional. They were able to arrange pick up and drop off from my hotel for me. Everyone in the shop was super friendly and nice. The dives were laid back and no rushing through...More

Review collected in partnership with this attraction
1  Thank scubacindy818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cenotexperience, Gerente at Cenote Xperience, responded to this reviewResponded 4 weeks ago

Thanks a lot for taking the time to write a review about our service! It was a big pleasure diving with you. Hope to see you back in Mexico!

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Reviewed April 26, 2018

First I'd like to thank Nico for all his fast responses to all my emails and my many questions. As I was coming over from Cozumel during my diving trip there Nico arranged to have me met at the ferry pier (Senior Frogs) when I...More

1  Thank bshort4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2018

I had thought that diving the cenotes would be pretty great, but I wasn't sure how different it would be to snorkeling. Well, it was a drastically different experience that blew my expectations out of the water (pun intended). You simply cannot see even remotely...More

1  Thank Brinavet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cenotexperience, Gerente at Cenote Xperience, responded to this reviewResponded April 19, 2018

Thanks a lot Brina for your detailed review! We are glad to know you enjoyed the cenote dives and it will be a pleasure having you and your family back to our shop soon. Looking forward to your next trip! Best Regards, Nicolas and Cenotexperience...More

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Reviewed April 13, 2018

Had the best diving cenote experience I could have...with very skilled professionals... Carlos and Nicolas..You are the Best! Amazing humans, extremely PATIENT, helped me so much with my impaired joint problems... and floatability difficulties in fresh watter as a beginner...Can't express how thakfull am I...for...More

1  Thank annacrisrios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cenotexperience, Gerente at Cenote Xperience, responded to this reviewResponded April 19, 2018

We are very happy to know you enjoyed the dives with us! Hope you can visit us soon! Thanks for the preference! Best regards, Nani Balducci & Cenotexperience Staff

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Reviewed April 8, 2018

This was my first experience in diving centoe with my two daughter (Nicole 17 & Ashlee 13). Nicolas and Martin are awsome and well experienced diver's. They both explained and articulated the areas of diving cenote, which made me and my daughters very comfortable before...More

2  Thank Jo m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded April 10, 2018

Hi Jose, thanks a lot for your preference and your feedback! It was our pleasure to enjoy the cenotes wiht you and your daugthers, and for sure we will see you guys in the soon future! All the best, Nico & Cenotexperience Staff!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
WillAngellJames
April 26, 2018|
AnswerShow all 2 answers
Response from Samj0702 | Reviewed this property |
Hi I booked by email. They are very responsive.
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Samj0702
October 8, 2017|
Answer
Response from Cenotexperience | Property representative |
Hi Sam, we are already in touch via email. looking forward to meeting you!
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Jmedina06
April 5, 2017|
AnswerShow all 2 answers
Response from Helen B | Reviewed this property |
I wouldn't recommend diving the cenotes unless you had some experience diving. I have no doubt that places will let you do dive training without being able to swim. But reputable places will make you do a swim test first... More
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