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Address: Ferry Dock, Playa del Carmen, Mexico
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TripAdvisor Reviewer Highlights

Read all 768 reviews
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  • 202
    Excellent
  • 151
    Very good
  • 56
    Average
  • 12
    Poor
  • 23
    Terrible
Great service

We used all 3 ferry services while we were down there and thought Ultramar was great. Ultramar and Mexico Waterjet are about the same price - more expensive than the other one... read more

4 of 5 starsReviewed 6 days ago
wendy82015
,
Vernon, Canada

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768 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Jackson, Mississippi
Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Took the ferry over to Isla Mujeres. Great view of the water. Sat inside going over and sat on top coming back. Best seat up top. Great views and wind blowing to cool you off.

Helpful?
Thank deb12122015
Vernon, Canada
Level Contributor
18 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We used all 3 ferry services while we were down there and thought Ultramar was great. Ultramar and Mexico Waterjet are about the same price - more expensive than the other one. The thing I liked better about Ultramar is their outside seating was better. But in all honesty, I would take whichever ferry was leaving the dock first.

Helpful?
Thank wendy82015
Biloxi Mississippi
Level Contributor
50 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We always travel via UltraMar Ferry over to Isla Mujeres from Cancun. The first good view of the spectacular blue water when we arrive in Cancun. Air conditioned! / or ride on top in the sunshine and breeze. The staff is willing to help you with your luggage. The new port on Isla is very nice too. $9 ( US... More 

Helpful?
Thank Playaonly
Santa Rosa, California
Level Contributor
78 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to leave our rental car at a lot in Playa Del Carmen and just use the people ferry over to Cozumel for our 3 night stay. Glad we did. The round trip ferry service for a family of four was $57 USD. One trip on the car ferry for a family of 4 was quoted as $80 for... More 

Helpful?
Thank kmbyopie
Plano, Texas
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

After using all three regular ferry services to Cozumel during a recent diving trip, not sure I have a significant preference for any of them, hence the average review. Trips were fine, seas were relatively calm, and none of the ferries left on time (all within 10 minutes of schedule). Ultramar had the best outdoor seating on the big second... More 

Review collected in partnership with Windows 10 app

Helpful?
Thank John I
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Since we spend our vacations on Isla Mujeres, riding the Ultramar is mandatory. Fun and accommodating, plenty of snacks and drinks. Always a decent guitarist to entertain for the short ride over.

Helpful?
Thank DinoSr
Montgomery, Texas
Level Contributor
233 reviews
129 attraction reviews
common_n_attraction_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We frequent Playa del Carmen and take the ferry across to Cozumel every time. It is our favorite thing to do. It is fairly quick, 30-40 minutes and comfortable. My daughter tends to get sea sick and she had managed to avoid it on the ferry. It is never really busy so we can spread out and get comfortable on... More 

Helpful?
Thank DKISS76
San Jose, California
Level Contributor
145 reviews
73 attraction reviews
common_n_attraction_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is a 20 minute (beautiful) ferry ride from Cancun to Isla Muejeres, leaving every 30 minutes at the top and bottom of the hour. The cost is around $8 round trip. I purchased tickets through their website a few days ahead, where they send an email voucher that allowed me to pick up the tickets once we are arrived... More 

Helpful?
Thank sarah999999999
Colorado
Level Contributor
26 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Its great to take the ferry over to Cozumel!! It takes 45 minutes each way and I recommend you buy a one way. Why? IT time restricts you from all that you will want to see AND IF MISS IT, YOU HAVE TO BUY ANOTHER TICKET !! It runs 365 days a year and on the hour 6am-10pm

Helpful?
Thank Cheri D
Port Saint Lucie, Florida
Level Contributor
376 reviews
144 attraction reviews
common_n_attraction_reviews_1bd8 241 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We traveled round trip from Cozumel to Playa del Carmen. Fast and inexpensive. The trip across is about 35 minutes. Leaves you off in the center of Cozumel and Playa del Carmen.

Helpful?
1 Thank George_and_Veronica

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