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UltraMar Ferry

Ferry Dock, Playa del Carmen, Mexico
+52 998 881 5890
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One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
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  • Excellent50%
  • Very good34%
  • Average10%
  • Poor2%
  • Terrible4%
Travelers talk about
“round trip” (68 reviews)
“isla mujeres” (77 reviews)
“top deck” (27 reviews)
Ferry Dock, Playa del Carmen, Mexico
+52 998 881 5890
Write a ReviewReviews (1,489)
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1 - 10 of 804 reviews

Reviewed 3 days ago

Super fun way to get to Isla.... Could do without the mariachi singer (just a way to get tips), but the boat was confortable and it was a nice ride.

Thank markj4golf
Reviewed 4 days ago

I recently had $3,000 worth of scuba diving equipment stolen from me while on the Ultramar Ferry. I handed my gear to an Ultramar employee in Cozumel and the bag was never returned to me on the dock in Playa del Carmen. After two weeks...More

Thank Mallory S
Reviewed 5 days ago

The ferry itself was not a problem at all. Very efficient, clean, on time, etc. They had someone to entertain both ways, although the sax player was much better on the return. Of course, they do it for tips, which even though we didn't care...More

Thank Alymark
Reviewed 6 days ago

We took the Ultramar ferry to Isla Mujeres from the Playa Tortugas. The ferry was comfortable. The lower floor (covered, air-conditioned) was plush and comfortable, and the upper deck was clean and adequate. They were punctual, and the staff were helpful. Would recommend.

Thank Vivekbrata
Reviewed 1 week ago via mobile

I put partial blame on myself for not paying attention. We got off the bus and went straight to the Ultramar Ferry booth on the side of the road next to the bus stop in Playa Tortugas. We were in a hurry to take the...More

Thank TniveK
Reviewed 1 week ago via mobile

It was a great trip to Cozumel. The tour company Cucrumbe are fabulous and our tour guide Monty is the absolute best. I would recommend the # 2 tour to anyone.

Thank Debbie G
Reviewed 1 week ago

I used Ultramar more times to reach Cozumel and Isla Mujeres, they are more and less always in time with their schedule and fast to reach the destinations . Sometime they have some lovely live music on board and so the atmosphera is even better...More

Thank Federico M
Reviewed 1 week ago

Well it was a very rough ride! Lots of people sick and it was a bit scary but it got us to Playa! I am not sure if it was running on time that day - lots of people using it but it got us...More

Thank Karen5056
Reviewed 2 weeks ago

What a very quick and convenient way of traveling to Cozumel frin Playa del Carmen. The scheduled times were kept

Thank Charles C
Reviewed 2 weeks ago via mobile

I took the Ultramsmar ferry from cancun to Isla Mujeres it only takes 22 minutes and runs about every hour 9am to 5pm. Fast and clean. Downstairs is cool and conditioned or upstairs for view and sun.

Thank bubbastone
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Questions & Answers
angie s
October 11, 2017|
AnswerShow all 3 answers
Response from cannonater | Reviewed this property |
Right on the dock before you board. There is a ticket office. Good luck . Very safe and secure
August 16, 2017|
Response from Mar F | Reviewed this property |
Hi Michell! I believe they are handicap accessible.not so sure. sorry. If you are taking the ferry from Cozumel to Playa del Carmen- YES. plenty of restaurants from small and inexpensive to very very expensive places to eat... More