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Address: Calle 8, entre 20 y 25 Av. | Plaza Mahaual Local 6, Playa del Carmen 77710, Mexico
Phone Number: +52 984 803 5522
Website
Description:

Snorkeling and Diving tours, Cenote tour and/or Ocean tours. Sea Turtle...

Snorkeling and Diving tours, Cenote tour and/or Ocean tours. Sea Turtle tours. Pictures included on all of our tours. Equipment provided on all our tours. Great customer service, friendly staff. Reasonable prices.

Small Groups, Max.10. We can accommodate larger groups from one booking.

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TripAdvisor Reviewer Highlights

Read all 360 reviews
Visitor rating
  • 324
    Excellent
  • 13
    Very good
  • 5
    Average
  • 4
    Poor
  • 0
    Terrible
Best Day Ever!

We booked the combination cave/ snorkel trip while in Playa Del Carmen a few days ago. From the minute Eduardo picked us up at our hotel, we knew it was going to be an awesome... read more

5 of 5 starsReviewed 3 weeks ago
Becky B
,
Brick, New Jersey
via mobile

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360 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Brick, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We booked the combination cave/ snorkel trip while in Playa Del Carmen a few days ago. From the minute Eduardo picked us up at our hotel, we knew it was going to be an awesome day. He was super friendly and knowledgeable, putting us at ease right away. Throughout the day he shared lots of history and background of the... More 

Helpful?
Thank Becky B
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Becky B, thank you for such an awesome review! You hit on all the great stuff we offer. I am so glad the tour was to your liking and Eduadro was great all always. Thank you for taking the time to share your experience with other members of TA. We shall await your return to Playa and hope to... More 

Brussels, Région De Bruxelles-Capitale, Belgium
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2016

We booked the Gran Arrecife Maya tour for 2 people. Eduardo picked us up at our resort on time and was a great host the entire day. During the drive to the beach, he shared tons of history and background of the area as well as the sad truth about the deterioration of the natural wildlife. There was one other... More 

Helpful?
Thank Josh B
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Josh B, I am so glad to hear to enjoyed the snorkeling tour with us and thank you for taking the time to give us five stars on TA. The reef is very interesting indeed. I am glad Eduardo is doing a fine job and is very informative. The lunch is always a happy surprise because on most other... More 

Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 15, 2016

We booked a snorkel tour with The Snorkel Shop solely because of the consistent good reviews, and we were not disappointed at all with our experience! Everything from pickup to drop off was great! The guides were very knowledgeable about the area, the reef, mangroves, etc.. I have a slight fear of the open water, so I was really anxious... More 

Helpful?
Thank Emily F
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Emily F, It was very nice to meet you and your husband. Thank you very much for writing us such an "Amazing" review about our snorkeling trip. I am also glad that you were comfortable in the water. The reef, the beach club lunch and the setting seem to be to your liking, great to hear. I really hope... More 

1 review
5 of 5 stars Reviewed June 3, 2016

Went with the No Frill Friday choice. Brain was very kind and patient on the phone, explaining all the available options and his recommendations. He even offered to customize the trip after listening to my interest. Eduardo is a wonderful guide. On time pickup. Kept everyone entertained and explained the local ecosystem in details. During the snorkeling, he was very... More 

Helpful?
Thank Alex C
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Alex C, I am happy to hear you had a wonderful experience on our snorkeling tour. Eduardo has done it again! He is well good at keeping the guests entertained in the van on the way to the reef. I trained him myself ( actually he started do it on his own). I am also glad to hear how... More 

Hartsdale, New York
Level Contributor
41 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed June 2, 2016

Based on reviews, we booked our tours with The Snorkel Shop before leaving the States. We booked the Surf and Turf and The Sea Lovers tours. We were met by Eduardo Torres at our hotel lobby both days. In addition to having a great personality and very proud of his country, he's a wealth of information on the area and... More 

Helpful?
Thank RicF964
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear RicF964, Excellent Review! Thank you so much for taking the time to review our snorkeling tours on TA. I am so glad you enjoyed yourself. We try hard to make our tours fun and safe. We only take 10 people maximum, unless it is one group then we can take more. This time of year, we usually have 2... More 

Annapolis, Maryland
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 24, 2016

Eduardo and his team are the best. We booked the sea lovers tour and had the best time. The reef was amazingly beautiful and saw plenty of sea life: pipe fish, sting ray, barracuda, parrot fish, butterfly fish, moray eel, huge queen conch, and so many others I can't remember. Eduardo was extremely knowledgeable and made sure we enjoyed our... More 

Helpful?
Thank beachbum562016
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear beachbum562016, thank you for your review of our snorkel tour. The Sea lovers has become our most popular tour. 3 hours of snorkeling! Eduardo has been doing a great job on every tour and is very knowledgeable in marine life. I am so glad to hear they are doing a job worthy of a "wow"! Thank you once again... More 

Level Contributor
26 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2016 via mobile

I popped in with only one day left for vacation and got to see the packages offered and they are a pretty great deal, wish i would've had more time to spend to do some of the tours, but the shop is very welcoming and great service!

Helpful?
Thank Julio V
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Julio V, thank you for your kind praise. I am glad we did catch you in time. We are available by internet all year long, so anyone wishing to book in advance may do so. Thanks again for taking the time to support us on TA. Sincerely Graham More 

Vernon, New Jersey, United States
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 15, 2016

We read many snorkling reviews in the Playa Del Carmen area, but the one that had consistent positive reviews was The Snorkel Shop. We decided to book the Surf and Turf tour with Ade last week. Eduardo was our guide. He was knowledgable, prompt, safety oriented, and genuinely enjoyed showing us the reef near Puerto Morales and a nearby cenote.... More 

Helpful?
Thank Lenny C
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Lenny C, I am so glad you enjoyed your snorkeling tour with us. Thank you for taking the time to share your review with everybody. Eduardo (Lalo) has been keeping everybody happy. The reef, lunch and the cenote are definitely not to be missed! We all look forward to your return and thank you once again. Sincerely Graham More 

Perth, Australia
1 review
5 of 5 stars Reviewed May 3, 2016 via mobile

First time to Playa and wanted to get out and experience a Cenote. After searching online, we found The Snorkel Shop via Trip Adviser. Quick and easy to book a 3 hour Cenote Tour, and great price. Our guide Eduardo Torres arrived perfectly on time, and was very accommodating right from the beginning. Comfortable drive in a/c Van to the... More 

Helpful?
Thank Leeroy1980
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Leeroy1980, thank you for taking the time to give us such an excellent review. The cenote(s) are a unique and beautiful place to snorkel. Crystal clear water and beautiful limestone formations it is why is is a local natural wonder. Eduardo is becoming a TA favorite! We all hope to see you soon and thank you once again. Sincerely... More 

Yuma, Arizona
2 reviews
5 of 5 stars Reviewed May 2, 2016

We did the sea lover's tour with Eduardo. This was my first time back in the ocean after a drowning accident last year and I let Eduardo know that so he was very attentive and constantly made sure I was doing okay. This made my experience very enjoyable and I will definitely be back to do another tour next year.... More 

Helpful?
Thank djlab
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear djlab, Thank you so much for your amazing review. High praise for Lalo! I am so glad we were able to help you and your mother. If anyone has special need please let us know at the time of booking, so, we can cater to your specific need. My father went a few years back and he was 80!... More 

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  • Will you pick up and drop off at my hotel?
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