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Address: Calle 8, entre 20 y 25 Av. | Plaza Mahaual Local 6, Playa del Carmen 77710, Mexico
Phone Number:
+52 984 803 5522
Website
Description:

Snorkeling and Diving tours, Cenote tour and/or Ocean tours. Sea Turtle...

Snorkeling and Diving tours, Cenote tour and/or Ocean tours. Sea Turtle tours. Pictures included on all of our tours. Equipment provided on all our tours. Great customer service, friendly staff. Reasonable prices.

Small Groups, Max.10. We can accommodate larger groups from one booking.

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TripAdvisor Reviewer Highlights

Read all 377 reviews
Visitor rating
  • 340
    Excellent
  • 13
    Very good
  • 5
    Average
  • 4
    Poor
  • 0
    Terrible
Great tour - ask for Eduardo!

This tour has been the best we have ever used in Mexico thanks to our guide, Eduardo .... Eduardo was extremely friendly, punctual, and very informative .... I think we learned... read more

5 of 5 bubblesReviewed 1 week ago
stevemargot
,
toronto

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377 Reviews from our TripAdvisor Community

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Showing 362: English reviews
toronto
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This tour has been the best we have ever used in Mexico thanks to our guide, Eduardo .... Eduardo was extremely friendly, punctual, and very informative .... I think we learned more from him in our short time with him than anywhere else in Mexico. Very reasonable prices and the best service anywhere! The snorkelling was superb ....... Eduardo took... More 

Helpful?
Thank stevemargot
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear stevemargot, Great to hear you enjoyed our snorkeling tour and thank you for your support on TA. Eduardo is a key member of our team. He loves meeting people from around the world. thank you once again. Sincerely Graham More 

Youngstown, Ohio
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 weeks ago

We booked this trip one day prior the correspondence and coordination was fabulous, emailed our confirmation and statement, we paid online. Pick up was spot on time and we were great by Edwardo whom continued to impress us with his passion and local knowledge and he lead us on a great adventure, he and the shop and boat crew were... More 

Helpful?
Thank mizzmarket
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear mizzmarket, I am always glad to hear that the whole process from start to finish was to your liking. We are coming up on our 10th anniversary and I hope we are getting it right. :-) Thank you you very much for reviewing our snorkeling tour and we all hope to see again you soon . Sincerely Graham More 

Steamboat Springs, Colorado
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

Edwardo was a fantastic guide! We had a very small group of just 3, ad joined on the boat with 5 others. Great quality reefs and we had a wonderful day with very good visiility. Lunch was fine. Everything was on time and very professional.

Helpful?
Thank Steamboat_Spgs
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Steamboat_spgs, Thank you so much for taking the time to review our snorkel tour. I am glad to hear you had a great time. Eduardo is a great addition to our team and he seem to everyone's day special. We all hope you enjoyed the rest of your vacation and we hope to see you again. Sincerely Graham More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 3, 2017

Loved this snorkeling trip, have been on others in the area and this was by far the best. Small boats--only carry up to 10 people and great personalized guide who is in the water with you and watching the group at all times. Also very safety conscious--well worth the money!

Helpful?
Thank Linda S
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Linda S, Thank you for your support on TA. I am happy to hear that you felt safe and received the personal attention we offer. We do limit the number of people on our tours to maximize your time with us. We can do larger groups if they are all one party. Once again thank you and hopefully we... More 

Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 22, 2016 via mobile

Our family of nine people, ages 7 to 70, communicated with the shop well in advance of our trip and arranged a day of snorkeling and cenote swimming. When the day arrived, rough seas made snorkeling impossible so a last minute change was made to two half days. Gram and his staff could not have been more accommodating. Both days... More 

Helpful?
Thank Robert R
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Robert R, It was so nice to meet you and your family. I don't get to meet enough of our guests. I and happy everything work out for you and your family. Thank you for supporting the Snorkel shop on TA and we hope to see you next year. Sincerely Graham More 

PA
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 5, 2016

We did the Sea Lovers Tour in late November. What an excellent snorkeling trip! This particular tour takes the better part of a day, with 2 45-minute dives in the morning, a break for lunch, and 2 45-minute dives in the afternoon. We are both inexperienced snorkelers, but received plenty of useful instruction, from how to put on our gear,... More 

Helpful?
1 Thank ReiserinPa
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear ReiserinPa, Wow! very detailed review of our snorkeling tour! Thank you so much. What set us apart from other tours is Eduardo. He is doing a fantastic job. He entertains our guest during the drive to the location, all the way back and everything in between! Glad to have him working for us. We strive to have a fun... More 

Saint Louis, Missouri
2 reviews
5 of 5 bubbles Reviewed December 1, 2016 via mobile

All of the great reviews were not wrong. The Sea Lovers Tour was a wonderful experience. Eduardo is great and very knowledgeable about the reef, the mangroves and the sea life. We saw multiple barracuda, two sea turtles and so many other fish. Lunch was great and right on a beautiful beach! I highly recommend this trip!!!!

Helpful?
Thank aldertonb
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear aldertonb, Thank you for taking the time to review us on TA. I am glad to hear your enjoyed the Sea lovers tour. It has become very popular. We also have the Gran Arrecife Maya Tour available which is a shorter tour for those less experienced or for those who only want a half day tour. Maybe next time... More 

Manchester, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 23, 2016

On my recent trip at Yucatan area was looking forward to do some snorkeling at the Great Mayan Reef and doing a little research online I found The Snorkel Shop and I'm glad I did. Since it was close to my apartment I visit the shop in person and Ade was really helpful explaining me the tours and discussing what... More 

Helpful?
Thank stormy-gr
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear stormy-gr, One of the highlights of your trip! Very high praise, thank you soooo much. The northern surf and turf tour is one our most beloved tours. You get to snorkel in the ocean and the underground caves. I think it is one of the most interesting tours you can do here. Very happy to hear Ade getting some... More 

Tennessee
Level Contributor
36 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed October 19, 2016

I went on Gran Arrecife Maya tour on October 18, 2016. Eduardo Picked me on time and then we picked up another couple downtown before heading to Puerto Morelos about 30 minutes north of Playa. Along the way Eduardo educated us on the ecology of the area, most importantly, the mangrove swamp. It was a very comfortable ride in a... More 

Helpful?
1 Thank thundrwood
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear thundrwood, You have described the Northern Surf and Turf tour perfectly! Thank you so much. I would like to clarify that it is 45 minutes at each of the two sites for a total of 1 1/2 hours, other than that perfect. I am very happy you enjoyed the whole trip and decided to do the cenote in addition... More 

Houston, Texas
Level Contributor
16 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed September 4, 2016 via mobile

We were picked up on time for the Sea Lovers tour, which took us up to the preserved reef. The coral and variety of fish are among the best you will see. The lunch was fantastic and we got so much dive time in that I was ready to go when it was time. Eduardo is the best, fun and... More 

Helpful?
2 Thank T. B
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Hola T.B, thank you so much for taking the time to review our snorkeling tour on TA. Best snorkeling ever! Wow! I'm glad you enjoyed the snorkeling and the fantastic lunch. We provide a beach club lunch to ensure the best service possible. Once again, Eduardo has made the grade and we are happy to have him. We all hope... More 

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