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Hector was an amazing and very attentive guide. Those reefs were amazing to see and Hector made sure we found the best fishes. Hector also capture all the ones you missed by taking hundred of photos and videos for us. Thank you Hector. I highly recommend!
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Date of experience: June 2019
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Hector was an amazing guide and very attentive to ensure our children (9 and 12) felt comfortable and were safe. High quality equipment, comfortable transportation, delicious lunch. He also provided us with over 150 digital images of our excursion. The reef was beautiful and full of life. I’ve used other snorkel guides in Playa and highly recommend Hector and his team at The Snorkel Shop. …
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Date of experience: June 2019
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I reviewed the Sea Lovers Tour last June. We went back to Mexico in May so I contacted Hector to book us again. He was more than willing to accommodate us even though we were staying in Akumal this time (last time we stayed in Playa Del Carmen). We were picked up on time. Dalai was our guide. Let me tell you about him. I am an experienced trial attorney and know how to read people. Here is someone who genuinely loves his job and is concerned about the reef. Now about the excursion. We were paired up with a young couple from Louisiana. Could not have asked for better companions. Four 45-minute sessions plus lunch after the second session. Food is great. The restaurant brought Cade a special dessert for his birthday (he turned down shots - wise move). This time, we saw 2 turtles, many large lobsters, and schools of colorful fish. The one thing about snorkeling - you can snorkel the same reef and see completely different thing. Book the excursion - you won't be disappointed. I know the next time I'm in the area, Hector has my business.…
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Date of experience: May 2019
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Had a wonderful time with The Snorkel Shop. They made everything very easy starting with Eli(as?) picking us up from our resort (Valentin Imperial) and then driving us over to the snorkel shop. The water was warm and clear and the coral and fish were plentiful, the MesoAmerican Reef is beautiful. No more than 5' depth so great for beginner snorkelers who are scared of deep water. We lucked out and saw a stingray as well as a lobster which was a cherry on top of the cake. After two snorkels at two different locations on the reef we came back in and had a delicious lunch of chicken tacos and chicken fajitas. Apparently the owner of the restaurant is from Texas so the portions are larger than typical Mexican restaurant, no complaints here! As we were having lunch the wind started picking up and it became dangerous for us to go back out on the water so our last two snorkels were cancelled which was a bit of a bummer but would rather be safe than sorry. The shop refunded us part of the cost because of the cancellation which was very much appreciated! It was my boyfriend's first time snorkeling and I wish Eli(as?) had checked in a bit more to make sure he was comfortable/if he needed anything else/explained about getting into the water off of the boat (bf went in backwards after watching everyone else do it) but in his defense the rest of us in the group (5 total) were SCUBA certified so he knew we knew what we were doing. All in all a wonderful excursion and would happily recommend them to anyone looking to snorkel in this area.…
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Date of experience: March 2019
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Booking was quick and simple and the snorkeling was beautiful and relaxing! Lunch was delicious. Highly recommend everyone snorkeling with The Snorkel Shop ; )
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Date of experience: April 2019
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