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Delphinus Riviera Maya

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Address: Chetumal Km. 282 | Carretera Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
+52 998 206 3311
Website
Today
8:30 am - 5:00 pm
Closed now
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Hours:
Mon - Sat 8:30 am - 5:00 pm
Description:

Swimming with dolphins programs at Riviera Maya (Mayan Riviera). A...

Swimming with dolphins programs at Riviera Maya (Mayan Riviera). A dolphinarium surrounded by tropical nature for dolphin swim encounter

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TripAdvisor Reviewer Highlights

Read all 746 reviews
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  • 317
    Excellent
  • 94
    Very good
  • 49
    Average
  • 21
    Poor
  • 19
    Terrible
Dolpinins

Absolutely Fantastic!!. Our trainer, Lupita and dolphin,Fanny...the whole experience was just out of this world. Worth every penny spent!!. Thank you!!.

Reviewed April 2, 2017
Kelly-Anne G
,
Greater Manchester, United Kingdom
via mobile

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746 Reviews from our TripAdvisor Community

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Showing 500: English reviews
Greater Manchester, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed April 2, 2017 via mobile

Absolutely Fantastic!!. Our trainer, Lupita and dolphin,Fanny...the whole experience was just out of this world. Worth every penny spent!!. Thank you!!.

Helpful?
Thank Kelly-Anne G
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment and thank you for recognizing the efforts of our staff for this experience... More 

Southampton, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed March 31, 2017 via mobile

I came here on the morning of my 30th birthday with my fiancé & what better way to spend my 30th birthday! Swimming with dolphins is amazing. Our trainer was Harry who was great he was very knowledgeable about dolphins & brilliant with Cabe. She was a lovely dolphin & a bit of a diva! The foot push was amazing... More 

Helpful?
Thank -Kimi-1687
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility and thank you very much to celebrate your birthday with us, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. Regards More 

Owensboro, Kentucky
Level Contributor
29 reviews
5 attraction reviews
Reviewed March 26, 2017

My wife and I dis the Splash...an introductory swim with the dolphins. It lasted about 45 minutes and was an amazing experience. We took a ride on their fin, got a kiss, petted them and a few other "tricks". There are other, more expensive swims but this is a fabulous introduction. Highly recomend this excurion.

Helpful?
Thank Preacher2760
Management response:

Dear Traveler Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Regards More 

Kenora, Canada
Level Contributor
25 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed March 25, 2017 via mobile

We made a girls trip and took our daughters to swim with the dolphins while we were on our vacation in Playa Del Carmen. We took a shuttle to the venue and upon arrival completed the paperwork and were on our way to watch an instructional video about our new dolphin friends. The kids loved it! They were 8 and... More 

Helpful?
Thank JSMinor
Management response:

Dear traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of the environment. Regards More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed March 22, 2017

We planned this for the morning knowing that it would be a few hours long. We used the transportation from Delphinus and they were great. If the weather is going to be cooler in the morning you may not want to do it then. We went on a morning when the weather was cooler and they have you get in... More 

Helpful?
Thank David G
Management response:

Dear Traveler Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos... More 

Greenville, Wisconsin
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed March 21, 2017 via mobile

The trainer and time with dolphins was a great experience. The transportation communication needs to be improved. I received two different pick up times, confirmed which was correct and then was told our driver left because he came earlier than we were told. They did come back and get us but then we were told we had to wait 30... More 

Helpful?
Thank allenfish1
Management response:

Dear Traveler Thank you very much for share your experience with us, the most important is exced your expectations and create a unique moment, about price of pictures, we have different options of packages for everybody, we know that some people feel that the price is high, so for us it is important that you know that this is a... More 

Surrey, Canada
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed March 16, 2017

This location for Delphinus is definitely not one of their best set up locations...They have very intentionally designed it so the any spectators are too far away to see the experience...This left me very disappointed with this company as I never got to enjoy my wife's experience of swimming with dolphins for the first time. That said about her experience...The... More 

Helpful?
Thank Brad M
Management response:

Dear Traveler Thank you very much for writing about your experience at our facilities. We know that some people feel that our price of photographs is high, however, we must say that the price is at the average price of photos for people swimming with dolphins in the place (Cancun or Riviera Maya). In fact, the price of our photographs... More 

Level Contributor
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed March 1, 2017 via mobile

An unforgettable experience, Harry and Ixchel made the experience really god and enjoyable. I can strongly recommend this experience to anyone visiting or living in the area.

Helpful?
2 Thank Jocke W
Management response:

Dear Traveler Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Regards More 

A TripAdvisor Member
Reviewed February 24, 2017 via mobile

Loved every minute of this. The dolphins and staff were fantastic. The prices of the photos though are VERY expensive. $40 for each photo??!! Then we went to the gift shop when we initially declined the pictures and someone came up and said $30 for 3 photos. I thought, wow...this is not how I would do business. Why couldn't I... More 

Helpful?
1 Thank A TripAdvisor Member
Management response:

Dear traveler Thank you very much for share your experience with us, regarding your comments about the pictures, we know that some people feel that the price is high, so for us it is important that you know that this is a professional job that goes beyond a simple photograph and is very appreciated by most of our visitors.  ... More 

Asbury Park
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed February 24, 2017 via mobile

My husband and I paid $300USD to do this on our honeymoon. The dolphins were absolutely amazing, so cute and playful! However, the photos are $40 per photo, $299 for 12 photos, $350 for 12 photos and a video, and $400 for all the pictures and video. This was insane considering we already spent $300 just to get in the... More 

Helpful?
Thank Joslyn K
Management response:

Dear traveler Thank you very much for share your experience with us and let us be part of your honeymoon trip, regarding your comments about the pictures, we know that some people feel that the price is high, so for us it is important that you know that this is a professional job that goes beyond a simple photograph and... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?