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Delphinus Riviera Maya

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Chetumal Km. 282 | Carretera Federal Cancun, Playa del Carmen 77710, Mexico
+52 998 206 3311
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fantastic experience with dolphins

this trip was just amazing for me and my husband. We booked the 45 min package which is done in a... read more

Reviewed 2 days ago
karendrumgoon
,
Barnsley, United Kingdom
via mobile
Amazing Experience

I experienced swimming with dolphins with my teenage daughter whilst staying on Riviera Maya... read more

Reviewed 2 weeks ago
BWI49
,
Huddersfield, United Kingdom
via mobile
Read all 884 reviews
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Overview
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Swimming with dolphins programs at Riviera Maya (Mayan Riviera). A dolphinarium surrounded by tropical nature for dolphin swim encounter
  • Excellent63%
  • Very good21%
  • Average9%
  • Poor3%
  • Terrible4%
Travelers talk about
Open Now
Hours
Hours Today: 8:30 AM - 5:00 PM
LOCATION
Chetumal Km. 282 | Carretera Federal Cancun, Playa del Carmen 77710, Mexico
CONTACT
Website
+52 998 206 3311
Write a ReviewReviews (884)
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"swim with dolphins"
in 57 reviews
"silver package"
in 29 reviews
"couples dream swim"
in 24 reviews
"amazing experience"
in 63 reviews
"once in a lifetime"
in 44 reviews
"dolphin experience"
in 29 reviews
"primax package"
in 7 reviews
"viewing area"
in 9 reviews
"dolphin trainer"
in 11 reviews
"photo album"
in 7 reviews
"usb stick"
in 17 reviews
"photo prices"
in 10 reviews
"expensive photos"
in 6 reviews
"amazing creatures"
in 7 reviews
"bucket list"
in 17 reviews
"memory stick"
in 7 reviews
"riviera maya"
in 14 reviews
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1 - 10 of 598 reviews

Reviewed 2 days ago via mobile

this trip was just amazing for me and my husband. We booked the 45 min package which is done in a small group and includes dolphins pushing you by your feet. The dolphins are so well looked after and everything, from the the hotel pick...More

Thank karendrumgoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

I experienced swimming with dolphins with my teenage daughter whilst staying on Riviera Maya Mexico. This was a fantastic afternoon starting with transportation to and from Delphinus provided in a fully branded minibus with friendly driver. I can recommend the supreme package. 45 mins with...More

Thank BWI49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 2 weeks ago

Dear Traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We arrived for one of our excursions, and the queues weren’t too bad. We were a bit longer due to a mix up with our booking (we paid the full amount required to our excursion agent and according to front desk we owed a balance...More

Thank Kelsie1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 3 weeks ago

Dear Traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed 3 weeks ago via mobile

Really loved this day and was the highlight to the whole holiday, got to swim with and pet the dolphins, well worth the money, got the photos and the video too as we thought the price wasn’t too bad. Overall fantastic staff, and well worth...More

Thank dmodernmarcopolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 3 weeks ago

Dear Traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

The experience was meh, it's what you expect, but the aftercare is APPALLING. I have emailed 3 times with no response to try and get the photos. They also charge about $350 for your photos, which is a similar price to an all inclusive holiday....More

Thank Dylan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 4 weeks ago

Dear Traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2018 via mobile

Our family enjoyed the tour. Trainer (Adan)was nice and knowledgeable. Felt a little rushed but only did a 30 min experience so there you go. Pictures were ridiculously high. Overall good experience.More

Thank sieren240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded 4 weeks ago

Dear Traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2018 via mobile

A brilliant experience. The trainers are so friendly and you get to spend a lot of time with the dolphins in a wonderful atmosphere. I really wish I could give 5 stars but the prices for photos are inexcusable. To get a USB and photo...More

2  Thank itshats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded July 3, 2018

Dear Traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2018 via mobile

Yes we had a really good time but felt like a little bit rushed , a bit like a conveyer belt of tours. The dolphins seemed looked after and happy. Not a bad price for this type of activity compared to other places in other...More

Thank colgoodwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded June 25, 2018

Dear Traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2018 via mobile

I went today great experience I was with a family with a 3 yr old and Louisa was so good with him. I would've liked to hv had pic but tbh they were sooo expensive 40 dollars ridiculous I have to remember how much I...More

Thank HeidiHalstead_Kent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded June 25, 2018

Dear Traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2018 via mobile

Well what can I say it was a life long dream to swim with these magnificent creatures, it's definitely a must, they are well cared for and so friendlyMore

1  Thank Tracy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oscarpaz2017, Gerente at Delphinus Riviera Maya, responded to this reviewResponded June 25, 2018

Dear Traveler Thank you for taking your time to share your comments regarding your experience in our facility, for us it is very gratifying to hear that your experience was satisfactory and that we achieved our main goal by transmitting the message of conservation of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Jamie E
January 24, 2018|
AnswerShow all 4 answers
Response from Paul W | Reviewed this property |
They’ll love it. As long as they can swim
0
Votes
sheeri2017
December 24, 2017|
AnswerShow all 4 answers
Response from fiveinourfamily2010 | Reviewed this property |
We paid 6,000 Mexican peso for a disc with about 60 photos. They wanted 7,500 but I said that was all the money I had with me. They said no at first but as I started to walk away they came back and said they would accept the... More
1
Vote
Robiinn
November 5, 2017|
Answer
Response from Paul W | Reviewed this property |
Not sure as never ordered on line, contact them again.
0
Votes