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DC Explorer Isla Mujeres

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Isla Mujeres, Mexico
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About DC Explorer Isla Mujeres
WE ARE THE BOAT TOUR PROVIDERS FOR THOSE BIG EXPENSIVE COMPANIES! !We are a 100% Isla Mujeres Company, providing Private and semi –private boat tours for over 25 years. Our staff, Captains and sailors been in the tourism busines their entire life, they grew up with the Island service mentality, sea life and safety navigation culture. We will make you feel like part of our big great family, in a very professional manner and tip top boats for each activity.
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Mando303 wrote a review Sep 2021
San Tan Valley, Arizona16 contributions3 helpful votes
Amazing experience with very helpful guides. We actually had the opportunity to swim twice! With the whaeshark. Luis was such a great guide jumping in the water and guiding you to have the best experience with the whaleshark.
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Desi wrote a review Aug 2021
4 contributions
August 25 2021 I've just arrived at the hotel. We did the tour but unfortunately we were not completely satisfied. When buying the excursions, The web said that for each group it includes 2-3 runs each. In our case, 2 occurred. However, in the first run we could not find the shark. The captain gave the order to shoot us when he saw a shark in the distance. Naturally, within the time that we took with the guide to reach the distance where the animal was found, it had already left. When the guide realized it, he mentioned that he would talk to the captain to authorize a third shot since there was no success. This request was denied. On our second attempt we did get to see him briefly. We are aware that the Shark will not be still waiting for us, but we find it unfair that if it could not be observed in one of the runs, the most correct has been to authorize a third, as recommended by the guide. We understand that for workers it is one more day of work, but for us tourists it’s a unique and one-time experience. In our case, not even the guide was able to get us a photo, we never had the moment. The runs according to the videos I recorded when entering the water do not last more than 3min 30 seconds and the web said is 5 min per group. I urge you to communicate with your staff, these situations must be not happen. The captain at all times had a hostile behavior even with his guide. In this work field, there must be a little sympathy and empathy. I hope that this constructive criticism can add up and prevent other tourists from having the same results as me.
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Date of experience: August 2021
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Laney W wrote a review Aug 2021
2 contributions
If you’re looking for an ecologically minded and respectful way to engage in this type of tourism, this is your company. It’s hard to gauge which company is best from reviews and no personal experience, but I’m here to tell you that I went to Isla Mujeres solely to see the whale sharks and I took two different companies. This is the one you want if you want to feel good about swimming with these amazing animals. I’m finding every platform to review them because they were the highlight of my trip to the island. I went with Luis, Marco, and Captain ‘Willy’. Very professional people. I appreciated the care they took to talk about the sharks and how they explained how the use of sunscreen is harmful to the sharks and the reef and the ocean as a whole. It was easy to see that they love these animals and they love their home. While chatting with them at playa Norte, I learned the captain and the company has been doing this for decades with permits that used to only be available to people who lived on Isla Mujeres. The permits have since been given to many others on the mainland over the last few years, which is why there are so many boats at the feeding grounds. True to what they advertise on the website, we were one of the first boats to the sharks and they stayed away from congestion to find sharks. They do this because it is better for the sharks. The first tour I took with a different company a few days earlier, we saw more sharks and I was in the water with multiple sharks at a time, but it was because all the boats and people were basically corralling them together as they tried to feed. It was hectic. Several times I thought I would collide with a shark because their movement was unpredictable due to so many people and boats. This congestion and flurry of activity ended up causing sharks to come too close to boats and ultimately ended with a large shark colliding with the back end of the boat on my first trip with a different company. However, when I was with Marco, Luis, and Captain- they would regularly alert other boats that a shark had submerged and was near them so they would slow down and stop their propellers. Vessel strikes are one of the biggest threats for our friendly giants. I am so glad I decided to book another excursion with DC explorers. They gave me hope that this kind of tourism can be responsible, respectful, educational, and exciting for both the tourists and, most importantly, the endangered animals we are trying to witness. I hope that more people use this company, and I wish that more tour companies would follow their practices. They are very respectful of the animals, and respect and explain the regulations to their passengers. When I go back to Isla Mujeres, I will only want to see the sharks with Luis, Marco, and Captain. Also, I had my own GoPro, but my video was not very professional looking because I was focusing on the sharks and nerding out hard! If you want beautiful pictures and videos, go for their package. I wish I had. And don’t let the enjoyment of your excursion cause you to forget to tip! I had to run to the end of the dock and yell for them to come back after they just dropped me off to give them their tips! Not an ideal situation lol, but they were still appreciative and very kind about it.
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Grace Velez wrote a review Aug 2021
1 contribution
I booked this snorkeling trip online, but called and spoke to Alex a few times beforehand. He was so nice and helpful. He explained the whole excursion to me,and helped me book it while we spoke. The resort i was visiting had their own tour group, but i wanted something different than what they offered. I was a bit concerned booking the tour on my own with a company i didn’t know anything about, but let me say, they exceeded my expectations! Captain Noah and his crew were amazing! Very personable and eager to give us the best experience. We were a party of 5 and every single one of us had a a great experience. I will be using Dc explorer every time I visit in the future. From the guy that picked us up to the guy that dropped us off, it was a pleasant experience all around. Thank you Dcexplorer for such a memorable experience. We look forward to our future excisions.
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Date of experience: August 2021
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divelovers wrote a review Aug 2021
Cottonwood Heights, Utah28 contributions34 helpful votes
Swimming with whale sharks has been on my wife's bucket list for over 15 years and these guys made it happen! This is definitely the operation I would choose. We went two days in a row to increase the chances of seeing whale sharks. There are a few things you should know going in. The company can't control the weather (boatrides were 1 to 1 1/2 hours each direction in bumpy seas both days), they can't control the other boats (day 1 we found ourselves with 4 other boats which was nbd--day 2 we left early due to over 50 boats chasing about 10 whale sharks--not cool for the sharks at all), and they can't control whether or not you will actually find whale sharks. If you can't deal with these realities, you may want to pass on this. That being said, we have 200 dives under our belts from all over the world and this trip is in our top 10. We stayed on Isla Mujeres and did the first day with a group of 5. Second day was a VIP tour with just the two of us. Highly recommend Alex's operation. Sergio was our guide and we requested him by name for day 2.
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Date of experience: August 2021
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