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Prisma Golf Cart Rentals

271 Reviews

#35 of 65 Outdoor Activities in Isla Mujeres

Outdoor Activities, Gear Rentals

Avenida Rueda Medina # 22, Isla Mujeres 77440, Mexico

Review Highlights

“Good Service, Carts were a disaster”

We had a reservation 2 carts 4 months ahead of time for 8 days. We picked up our 2 carts and one... read more

Reviewed 3 weeks ago

flipflopjunkies

McMinnville, Oregon

“Fast cart”

We prebooked our large cart online and paid easily through PayPal. Pick up was easy and we got a... read more

Reviewed 4 weeks ago

Winnie W

Toronto, Canada

via mobile

Read all 271 reviews

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Traveler Overview

3.5 271 reviews

Excellent44%
Very good20%
Average14%
Poor7%
Terrible15%

Local Weather

F°C°

87°

72°

May

88°

74°

Jun

88°

73°

Jul

What travelers are saying

Great 24 hr adventure with the golf cart

Got the cart...paid in pesos gave drivers license as deposit....drove off...c...

We rented a large cart for 2 days so everyone could face forward for trips ar...

Their office is easy to find and only a short walk from the ferry.

Cart worked fine the whole day with no issues and loved the experience.

Contact

Avenida Rueda Medina # 22, Isla Mujeres 77440, Mexico

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1 - 10 of 230 reviews

BillyJoSp

minneapolis

Reviewed 6 days ago

Return Customer

We most recently stayed on the island May 3-12 and had an excellent time as usual. We have been renting golf carts from Prisma for the past 11 years, with approximately 15 rentals. As usual, service was good and the golf cart worked well. Prisma...More

Date of experience: May 2019

Thank BillyJoSp

thanks for your review , we aprecciatte your visit to our beautifull island and uses our gof carts services we have new carts fr our loyalty customers

scottpH872JH

Coeur d'Alene, Idaho

5243

Reviewed 2 weeks ago via mobile

DO NOT RENT FROM PRISMA

There are better options on Isla Mujeres. On our last day, when we were getting ready to drive to the ferry, our Prisma cart was missing from the resort parking lot. Just gone. But there was another "Prisma II" cart with the same number. Our...More

Date of experience: April 2019

Thank scottpH872JH

when you pick up ypur cart we give you all instrucctions on how to lock the cart and your cart number as we have 3 diferent compamies .we know you was on vacation and dont put attention on instructions.is not fair for us your review...More

Marckwitzfrel

Reviewed 2 weeks ago via mobile

Worst golf cart ever!!

I have been to mexico many times before and ive also rented golf carts in Belize and Mexico and I have to say this place was the absolute worse! They were very rude and also did not cart about our safety. The cart they rented...More

Date of experience: May 2019

1 Thank Marckwitzfrel

that i really dont uderstand from a experience tarveler as you try to show doesnt ask for a diferebt cart if was on the conditions you mention another thousands of renters think diferent of our great services

Tourist20130094688

Reviewed 3 weeks ago

THIS SHOP IS THE REAL DEAL!!! BEYOND 5 STARS!!!!

From contacting by email, making the reservation and getting the golf cart these guys deliver what they say!!!. Just send Jesus or Rene an email and ask what you want..highly recommend, but be realistic, they are the real deal!!!!

Date of experience: April 2019

1 Thank Tourist20130094688

we apreciatte your nice review and we aill continuos working hard to satisfy our customers

flipflopjunkies

McMinnville, Oregon

112

Reviewed 3 weeks ago

Good Service, Carts were a disaster

We had a reservation 2 carts 4 months ahead of time for 8 days. We picked up our 2 carts and one cart was good and ran fine. The other one would die intermittently as you drove. The carts look like they are never cleaned....More

Date of experience: November 2018

Thank flipflopjunkies

thanks for your review we Will take actions on any issue however you are welcome o test our new fleet

Winnie W

Toronto, Canada

6612

Reviewed 4 weeks ago via mobile

Fast cart

We prebooked our large cart online and paid easily through PayPal. Pick up was easy and we got a fast cart that passed other carts often. No issues with our rental

Date of experience: April 2019

Thank Winnie W

as always giid carts on time

burnsfamily-omg4kids

Fredericksburg, Virginia

Reviewed 4 weeks ago via mobile

POOR SERVICE... Check other options!

Definitely do not recommend renting a cart from this company. Overall, all but one of the employees we interacted with was very rude. Plenty of other options on the island. Reservation process was pretty easy. Exchanged a couple of emails with Jesus and it was...More

Date of experience: April 2019

Thank burnsfamily-omg4kids

i want to apologize for any inconvinience on your recent golf cart rental however i have to let you know that ALL rental places in isla reqyuires a valid drivers license for deposit .we are very happy when you accept that we trust our vehicle...More

Todabeach11

Dubuque, Iowa

4712

Reviewed 4 weeks ago

Bad Service

We have used Prisma 5 times now and the service keeps getting worse. We email them ahead of time. When I walk in, I have my ID ready and the cash on hand. It took us almost a hour to get our cart because they...More

Date of experience: April 2019

1 Thank Todabeach11

first i want to apologize for any inconvinience.however no one takes one hour to get his cart and the refuell is a complimentary service that is not provide at any other location worlwide again my apologizes

DanielTRAVEL12

Canton, Missouri

275

Reviewed March 27, 2019 via mobile

Return customers

We have used Prisma on three trips to Isla ranging from a few hours to 10 nights and have always had a great experience as a matter of fact we just reserved a large cart for two weeks in June. The only issue we had...More

Date of experience: June 2018

Thank DanielTRAVEL12

thanks for your review . we Will continuos working hard to satisfy our customers

Jen T

Vancouver, Washington

279

Reviewed March 25, 2019

Don't trust anything they say

Started off a little rough as we had our two carts delivered to our house on the north end of the island. They showed up about 1 hour later than expected which meant we had to change plans slightly, but we thought hey, we are...More

Date of experience: March 2019

1 Thank Jen T

wrong place , we dont have any CARLOS in our staff. all renters leave a drivers license as deposit here and all other rental places in isla (no exceptions ) about the returning time all over thye world you have a start and returning time...More

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