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Review Highlights
Great Bike Rental

I found out the day before my bike was to be traveling from Seattle to Cozumel for my Ironman that... read more

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Reviewed 1 week ago
Happiness52395575121
,
Seattle, Washington
Ironman bike tental

I had a fantastic experience renting from sombrero bike rentals. I was able to race a great event... read more

Review collected in partnership with this attraction

Reviewed 1 week ago
Trip62479082553
,
Cape Cod, Massachusetts
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  • Very good9%
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“road bike”(4 reviews)
“half ironman”(3 reviews)
“rent a bike”(3 reviews)
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Contact
Avenida 5 Avenida sur # 2300 | Corner with 23 Sur, Cozumel 77600, Mexico
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+52 1 999 949 1919
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Reviewed 1 week ago

I found out the day before my bike was to be traveling from Seattle to Cozumel for my Ironman that it had a crack in it. My husband found Sombrero rentals that night on a google search, and Rogelio was able to set me up...More

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Thank Happiness52395575121
Rogelio F, Manager at Sombrero Rentals, responded to this reviewResponded 1 week ago

Hi and thanks for trust in us,. we will do it if you come again,, jajaja.. spred the words to all your firnds. we are here year round, and for the events 70.3 in Campeche and Monterrey , Mexico. thanks for all. Rogelio

Reviewed 1 week ago

I had a fantastic experience renting from sombrero bike rentals. I was able to race a great event with a high performing bike suited. In addition to the phenomenal product, the team was very helpful in helping me prepare for the race. I strongly recommend...More

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Thank Trip62479082553
Rogelio F, Manager at Sombrero Rentals, responded to this reviewResponded 1 week ago

We enjoy to serve you too, thanks , we are happy to meet your expectativas,so please spread the words, to all your friends. We are here all year round. And we be ready for events in Cozumel and we visit the events 70.3 Campeche and...More

Reviewed 1 week ago via mobile

I rented a bike to participate in the Ironman event. Bike was in perfect conditions, they adjusted it to my measurements. Had a great experience dealing with Rogelio (owner), in general, 5 stars service.

Thank Jorge S
Rogelio F, Manager at Sombrero Rentals, responded to this reviewResponded 1 week ago

Hi and thanks , we are happy to meet your expectativas,so please spread the words, to all your friends. We are here all year round. And we be ready for events in Cozumel and we visit the events 70.3 Campeche and Monterrey, Thanks Regards Rogelio

Reviewed 1 week ago

I used Rogelio and Sombrero Rentals for Ironman Cozumel a couple of weeks ago. Everything was exactly as promised, when promised, where promised etc. Rogelio was very quick to reply at all points from the initial inquiries and booking to my arrival, etc. I was...More

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Thank kmacdonald999
Rogelio F, Manager at Sombrero Rentals, responded to this reviewResponded 1 week ago

Hi miss Macdonald. Was a pleasure to meet you, and thanks for trusting in us, spred the world to all your friends , we are in Cozu year round.for visitors in cruise ship, or Ribera Maya, many people like to ride . And for future...More

Reviewed 2 weeks ago

I rented a bike for GFNY. Rogelio worked with me on what bike would work for me. When I picked it up at registration he did a bike fit and made specific adjustments. Bike was a new very nice Quintana Roo. I reserved the bike...More

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Rogelio F, Manager at Sombrero Rentals, responded to this reviewResponded 1 week ago

Hi and thanks I appreciate your comments, in case you have friends traveling to the Cozumel island on cruise ships, or vacations at the riviera Maya, or events like 70.3 Ironman Cozumel, Campeche and Monterrey we will be very happy to serve them . Thanks...More

Reviewed 2 weeks ago

I rented a trip bike for the 2018 Cozumel Ironman. It was a great experience. Rogelio was very responsive prior to the event. When we arrived, Rogelio and his team did a great job of fitting the bike. I was very happy with the bike...More

Review collected in partnership with this attraction
Thank Curiosity35225043841
Rogelio F, Manager at Sombrero Rentals, responded to this reviewResponded 1 week ago

Thanks for your review, I apreciete it. I do not know who you are. But if you or your friends visit the island we will be there not just for events. On any day. Thanks and spread the word. Rogelio

Reviewed 2 weeks ago

I rented a bike from the Sombrero rentals to race at the 70.3 Cozumel Ironman this past September. I received a road bike that had both tires in an extremely poor condition. Once I made my complaint to the owner instead of being accommodate and...More

Review collected in partnership with this attraction
Thank Pioneer63347944915
Rogelio F, Gerente at Sombrero Rentals, responded to this reviewResponded 2 weeks ago

Sorry señorita, yes one tyre was in bad shapeand sorry we did not notice, , but we insist you to bring the bike to the point we where, Delivering the bikes , we can move from the point, we need to stay there waiting for...More

Reviewed 2 weeks ago

Participated in a 140.6 mile Ironman and rented a bike from Rodger at Sombrero Rentals. I had a fantastic bike for the race! I was happy with the bike fitting and service I received! i really appreciate everything!

Review collected in partnership with this attraction
Thank Greg T
Rogelio F, Manager at Sombrero Rentals, responded to this reviewResponded 1 week ago

Hi and thanks Greg, I appreciate your lines, spread the word. We are here for any of your friends who visit the island. For events or training. We all so are in the 70.3 Campeche and Monterrey. Thanks And regards Rogelio

Reviewed 2 weeks ago via mobile

I had to rent a bike last minute for the Cozumel IM as mine had been stolen 2 weeks earlier. Rogelio was swift and accurate in his reply and PayPal payment was accepted. On D Day, he was there with theb tri bike which was...More

Thank Gautier K
Rogelio F, Manager at Sombrero Rentals, responded to this reviewResponded 1 week ago

Hi and thanks , About the flat tyres , flats can happen, I have one time two in the same lap . The tyres that have most of the bikes are Continental brand . And from the 30 bikes we rent, you was the only...More

Reviewed October 18, 2018

A friend of mine and I needed to rent two tri bikes for the Cozumel Half Ironman this past Sep 30 2018 and we found Sombrero through a Google search. We weren't quite sure how the whole thing was going to work out as we...More

Thank cmd333
Rogelio F, Manager at Sombrero Rentals, responded to this reviewResponded October 20, 2018

Hi and thanks for trusting sombrerorentals. We do the best to satisfide our customers/Friends. hope you had a great experience and spread the word to all your friends.just temember. we are here all year long , so you or your fiends can rent a bike...More

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Bert B
October 27, 2017|
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Response from Rogelio F | Property representative |
Thanks Bert. sorry for the delay of responding at your greates words. you sed about us. thanks
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