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Address: Cozumel, Mexico
Phone Number: 01-987-869-0610
Website

TripAdvisor Reviewer Highlights

Read all 264 reviews
Visitor rating
  • 163
    Excellent
  • 44
    Very good
  • 15
    Average
  • 14
    Poor
  • 17
    Terrible
Incredible service and helpful staff!

Our family specifically chose Cozumel so we could dive together. Our daughter (12 years old) is a brand new diver. I inquired by email to make reservations and was answered and... read more

5 of 5 starsReviewed 3 weeks ago
CindyTime
,
Alma, Arkansas
via mobile

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264 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Alma, Arkansas
Level Contributor
20 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our family specifically chose Cozumel so we could dive together. Our daughter (12 years old) is a brand new diver. I inquired by email to make reservations and was answered and scheduled immediately. I had several questions which were also answered very timely. Upon arrival we went to the dive shop and received great service from the front office staff... More 

Helpful?
Thank CindyTime
Harrison, Arkansas
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Aqua Safar is a great dive operation! The dive masters are very friendly, helpful, service oriented and accommodating. We will be back!

Helpful?
Thank Cywobo
Denver, Colorado
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2016

We stayed at Cozumel Palace, and one of the dive shops is in the lobby. They picked us up right from the dock at the hotel. Did multiple two tank dives, and two night dives, and each was awesome! Jose was our private dive master (it's worth it to me) and he was wonderful. The night dive is amazing -... More 

Helpful?
Thank michael h
Hayden, Colorado
Level Contributor
20 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 14, 2016

We dove with Aqua Safari in April, 2016 while staying at the Cozumel Palace. Overall we were disappointed in this company for the following reasons: 1. The boats were overcrowded. Despite assurances prior to our arrival that they NEVER take more than 16 divers, we had more than 16 divers each day we dove. This is simply too many people... More 

Helpful?
Thank Jill N
Blue Springs, Missouri
Level Contributor
249 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed June 4, 2016

The dive shop had our reservations correct this time and the boats were on time for pickups. They were very friendly and organized in the dive shop. The dive masters are great. They make sure the group stays semi together and everyone is accounted for. They pointed out sea life and answered questions. The boats are slow and we returned... More 

Helpful?
Thank Laura B
A TripAdvisor Member
5 of 5 stars Reviewed May 26, 2016 via mobile

Booked a week of diving with private DM. Elpidio was wonderful. His local knowledge allowed us to see amazing sites. Highly recommend dive shop and Elpidio. Rest of dive boat crew were warm and friendly, good atmosphere.

Helpful?
Thank A TripAdvisor Member
Charlotte, North Carolina
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2016

Awesome dives with the Aqua Safari dive shop. The Dive Masters were diligent in paying attention to all levels of divers. Boats were spacious and provided enough shade, if needed. For many dives, they also have a underwater photographer join. Denise took great photos and we were able to bring home many great memories. Would highly recommend Aqua Safari to... More 

Helpful?
Thank tai m
Knoxville, Tennessee
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 22, 2016 via mobile

We LOVED this dive shop, they provided wonderful dive sites based on everyone's experience and tried to accommodate everyone on the boats. They had a dive photographer on the boat which took beautiful photos for great prices! The dive masters spoke English well and were a pleasure to dive with! Only thing we would change is the amount of people... More 

Helpful?
Thank techkitty15
Central Point, Oregon
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 15, 2016

We had heard a few sketchy things about them before we dove. We had gone with them before but it had been three years. Our experience was awesome. We did three two tank dives. They were well prepared, the boat was comfortable. They supplied water and fruit between the dives. We did hire our own dive master because part of... More 

Helpful?
Thank cruisincally
Springfield, Missouri
Level Contributor
28 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 17, 2016 via mobile

This was our second trip to cozumel and going diving with a on site dive shop. Last year we stayed at a resort closer to the reefs. I will say I chose to try aqua safari after reading the reviews about very slow boats. Since we stayed at he Cozumel palace I used the resort credits to go diving. As... More 

Helpful?
Thank schnags21

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Aqua Safari Dive Shop and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?