Natural Spa
Natural Spa
4.5
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
9:00 AM - 4:00 PM
About
Want to do everything? But longing to do nothing? Natural Spa was created for you. Set next to the gorgeous lagoon, Chankanaab (little sea in English), and close to the turquoise Caribbean ocean, we provide you with your ideal welcome to Cozumel. We wanted you to have the best of both worlds.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
90 reviews
Excellent
77
Very good
6
Average
3
Poor
2
Terrible
2
Sophia B
Calgary, Canada23 contributions
Dec 2019 • Couples
We decided to spend the day at this park instead of going to any of the hotels or clubs that offer an all inclusive deal as we wanted something quiet. The massage was ok but it's terrible that the towels are not changed after each massage, which I find extremely gross. When we arrived they didn't know who we were even though we made a reservation online for a certain time. Also, even though it says couple massage there are 4 or 5 people having a massage at the same time under the same hut. I don't recommend this place or this park. If I am ever back to Cozumel I will not go back.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sue G
Lodi, WI1 contribution
Mar 2022
My husband and I were sitting on the beach in Chankanaab Beach Park. Two women asked if we would like a massage. No pressure. It so happened that we were on a cruise ship excursion and we really needed a massage after all the traveling we had done. We each had a massage and it was wonderfully relaxing and invigorating at the same time. Money well spent. Their names are Ceci and Jenni. I would definitely book that again.
Written March 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike R
2 contributions
May 2022 • Couples
We had just arrived in Cozumel and we booked their 90 minutes home massage from Natural Spa. It was for 2 people and we had a great experience. Karen and Nancy, the 2 masseuses, came to our villa, they were very friendly and polite plus they gave us a great massage!
Highly recommended, great experience and customer service! Thank you
Highly recommended, great experience and customer service! Thank you
Written May 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
isabel g
San Jose, CA446 contributions
Aug 2021 • Couples
Cecilia and Jenny did our massage and omg it was the best message ever. Thank you so much.
I literally felt as sleep, it was that good.
I got the 45 mins and which I had done the longer one. Once again thank you.
I literally felt as sleep, it was that good.
I got the 45 mins and which I had done the longer one. Once again thank you.
Written August 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sherry A
1 contribution
Oct 2024 • Couples
Cristina and Steffy were wonderful. They came to you to your hotel room for the couple's massage. It was completely relaxing and luxurious. They were very professional and had gifted hands! I would give them a 5+ rating! Thank you Natural Spa Cozumel for the excellent service!
Written October 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Veronica C
1 contribution
Oct 2021 • Couples
We received a relaxing and deep tissue couples massage at Chankanaab in the spa near the ocean. Karen and Jadira were our masseuses. they were so kind and experienced. Definitely recommend coming for a relaxing time. Thank you Karen & Jadira :)
Written October 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ellestar
West Chester, OH495 contributions
Dec 2019 • Couples
We visited Chankanaab Park to do the Dolphin swim while on the Oasis of the Seas cruise. After our dolphin swim we took some time to walk to beach of Chankanaab. Someone approached us with a sign for Natural Spa — a couples 30 minutes each massage for $60 USD. What a deal. Once we were at the straw hut type massage place, we opted for the 45 minutes each for $90. What a deal!!
The massage therapist were so nice and helpful, there were several comfy beds and she created some privacy for me so that I could pull my bathing suit down a bit to expose my full back. She kept me covered with a nice towel and I never felt uncomfortable. She was sure to brush all the sand off me also. The the massage started and it was amazing. I’ve had a lot of massages and this one was top notch. What an amazing atmosphere, the price was amazing and the massage fantastic! Do not miss!
The massage therapist were so nice and helpful, there were several comfy beds and she created some privacy for me so that I could pull my bathing suit down a bit to expose my full back. She kept me covered with a nice towel and I never felt uncomfortable. She was sure to brush all the sand off me also. The the massage started and it was amazing. I’ve had a lot of massages and this one was top notch. What an amazing atmosphere, the price was amazing and the massage fantastic! Do not miss!
Written December 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jobi J
49 contributions
Sep 2018 • Couples
Okay so I could have stayed on the massage bed for hours. I loved it. So relaxing and my therapist was gentle as requested and was attentive to my relaxtion.
Written October 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JakedKS
Oberlin11 contributions
May 2016 • Friends
I booked the massage on their website ahead of time and paid an $8 per person deposit to reserve a time for my mom and I. When we got there, they had no record of our reservation. They asked me for a paper to show proof of our reservation. Well, I didn't have one. So my mom and I stood there for atleast fifteen minutes while the lady made some phone calls. We were then taken to the massage tables. As we are laying there face down, she says, "My boss says to tell you it will be $159 for the two of you when we are done." I told her "No, it was $80 for the two of us and I already paid $16 deposit on my credit card." Well, the massages were wonderful and we were charged appropriately.
Written June 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacey M
Fullerton, CA815 contributions
Came here and purchased the on-line deal for a couples massage, snorkel gear and entrance fee for $150 for the two of us. This is a great deal as admission for two is $42 alone. The massage was very nice and the facilities nice as well. Spent the day snorkeling then had our massages before we headed back to ship.
Written December 7, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
How much does a massage cost? And entrance to this? And do you know how far it is from the cruise terminal? Thanks!
Written November 29, 2016
Hello, thank you for contacting us, we have different services and packages please visit our website for full information. we are inside chankanaab park which is just about 5 minutes (taxi ride) from carnival and royal caribbean cruise terminal.
Written November 29, 2016
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