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Dive Paradise

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602 Avenida Rafael Melgar, Cozumel 77600, Mexico
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Great first diving experience in Cozumel

I stayed in Playa del Carmen but knew I wanted to take a day to dive in Cozumel. After looking at a... read more

Reviewed 2 weeks ago
Drew-of-ten-sees
,
Asheville, North Carolina
via mobile
Recommended

Competent, enthusiastic dive masters. Fast boats with small groups. No drama, no problems. Emilio... read more

Reviewed 4 weeks ago
DanA8252015
,
Houston, Texas
via mobile
Read all 450 reviews
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PADI 5 Star Resort Dive Shop. SCUBA diving trips, continuing certifications, dive instruction and FUN in Cozumel, MX. Come see why we are #1 in Cozumel!
  • Excellent65%
  • Very good17%
  • Average8%
  • Poor6%
  • Terrible4%
Travelers talk about
“hotel cozumel” (50 reviews)
“fast boat” (42 reviews)
“villa blanca” (10 reviews)
Open Now
Hours
Hours Today: 8:00 AM - 9:00 PM
Suggested Duration: More than 3 hours
LOCATION
602 Avenida Rafael Melgar, Cozumel 77600, Mexico
Write a ReviewReviews (450)
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"hotel cozumel"
in 50 reviews
"fast boat"
in 42 reviews
"villa blanca"
in 10 reviews
"rinse tanks"
in 9 reviews
"great diving"
in 26 reviews
"boat crew"
in 16 reviews
"private dm"
in 5 reviews
"rental gear"
in 11 reviews
"the reefs"
in 22 reviews
"these guys"
in 18 reviews
"great trip"
in 11 reviews
"safety stop"
in 5 reviews
"nurse sharks"
in 12 reviews
"marine life"
in 12 reviews
"surface interval"
in 7 reviews
"fish"
in 20 reviews
"octopus"
in 9 reviews
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1 - 10 of 420 reviews

Reviewed 2 weeks ago via mobile

I stayed in Playa del Carmen but knew I wanted to take a day to dive in Cozumel. After looking at a million dives shops, decided on Paradise. Everything went smooth, booked online and paid before the trip. Took the 7am ferry to Cozumel and...More

Thank Drew-of-ten-sees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Competent, enthusiastic dive masters. Fast boats with small groups. No drama, no problems. Emilio is great. Margarita also set us up a private snorkel trip and a rent car. Good people.

Thank DanA8252015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie D, Guest Relations Manager at Dive Paradise, responded to this reviewResponded 2 weeks ago

Dan, Thanks so much for taking the time to review our business. We are happy that you enjoyed your diving experience with us. Satisfied customers are our goal! We hope you come back to dive with us soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2018 via mobile

This was our first trip to Cozumel, and first time drift diving. The communications with Dive Paradise prior to our trip were great, and they answered all our inquiries promptly. We stayed at Hotel Cozumel, so we used the beachside facility which was very convenient....More

Thank Nick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 29, 2018

Dive master: Our dive master on our dives was humorous and good at pointing out critters. We had three new divers in our group and he made sure they were taken care of and safe throughout the two days of diving. Dive Shop: The rinse...More

1  Thank Clancy4925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2018

The owner Apple has passed and really no one can fill her shoes. But the staff, boat captions and dive masters are top notch. Fast boats are my choice here but the have so many options. Shout out to Lucy at the main store. Gorio...More

1  Thank George N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie D, Guest Relations Manager at Dive Paradise, responded to this reviewResponded March 16, 2018

George, reviews like this make our day. You are so right that nobody will ever be able to fill Apple's shoes, but our staff carries on her legacy each day by doing everything we can to make our divers happy. We will continue to make...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2018

Dive Paradise is still the same great place. We have been diving with them for almost ten years and they have the best service. Their dive masters know the reefs well and know where to find the wildlife.

1  Thank JoeTheDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie D, Guest Relations Manager at Dive Paradise, responded to this reviewResponded March 12, 2018

Thanks so much for taking the time to give us a review. When our divers are happy, we are happy! So glad you enjoyed your dives with us and we look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2018 via mobile

Great time, our Dive Masters Emilio and Juan were awesome!!! Captains and crew also fantastic. Very fun and professional. Angel at the dive shop was also great. Zero complaints after a 16 dive week!!!

Thank Bob T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie D, Guest Relations Manager at Dive Paradise, responded to this reviewResponded March 5, 2018

Thank you for sharing your experience, Bob. We are so happy to hear that you were pleased with everything! Thanks for your business and we look forward to serving you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2018

Whether you are new or experienced diver you will love this shop who wants to give you a memorable and safe experience. Drift diving can be challenging but Rita Grajales and her team are amazing in providing you with lots of support to make the...More

Thank _dmarven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2018 via mobile

I work on on Cruiseships and I dive in carribean alot, Dive Paradise was one of the best daving ever ,The Horseshoe Palancar was spectacular ,colorful, breathtaking. . The crew friendly ,fun and knowledgeable. Highly recommended. I'm comming back to cozumel so I will visit...More

Thank Tomek V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie D, Guest Relations Manager at Dive Paradise, responded to this reviewResponded February 24, 2018

Tomek, Thank you so much for taking the time to share your experience. We hope to give you many more spectacular Cozumel dives in the future. Welcome to the Dive Paradise family! See you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2018

This dive shop is my favorite place to dive now. Shore dives are very easy to do here and wonderful employees are very helpful.More

Thank Paula R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie D, Guest Relations Manager at Dive Paradise, responded to this reviewResponded February 22, 2018

Paula, Thank you! We are so happy to hear that you enjoyed your visit. We think our shore diving is pretty great, too. Our staff loves to help our customers and it is wonderful to know that you experienced it first hand. Please come dive...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & Answers
tballard67
May 2, 2017|
AnswerShow all 5 answers
Response from raymond h | Reviewed this property |
no whale sharks in this part of the island,but dive paradise can make you reservations ,it is closer to cancun,hobox,plus there is limited times the whale sharks appear,july august,and there is not diving its snorkeling
0
Votes
benitak2014
April 16, 2017|
AnswerShow all 2 answers
Response from raymond h | Reviewed this property |
yes they do accomadate cruise lines but remember when they say they will doc at 9am boats leave at 8:30,it takes aboyt 1 1/2 hours to 2 hors to get out of your cruise liner,grab a taxi and get to the doc, so they d have one... More
0
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Beachtraveller613
February 24, 2017|
Answer
Response from raymond h | Reviewed this property |
yes 01152-987-872-10-07
0
Votes
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