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This Is Cozumel

264 reviews
Cozumel, Mexico
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About This Is Cozumel
We are Local Experts for Cozumel and here you can find genuine customer reviews for our Cozumel tours and activities. If you've booked something through us please post your review, we truly value all comments.
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This Is Cozumel
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Reviews (264)
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1 - 10 of 256 reviews
Reviewed 2 days ago

We had a great time on the Cozumel sailboat tour - it was amazing to have the boat for ourselves. And the captain was a great host: tequila time and a delicious lunch (we ate much more than wanted)! Would definitely recommend!More

Date of experience: April 2019
Thank Hannabanana86
Cozumel-Reservations, Manager at This Is Cozumel, responded to this reviewResponded yesterday

That's wonderful Hanna, and thanks for finding the time to post your review for the Cozumel Sailing In 47 Ft Boat that you booked with us! We're really pleased you had such an amazing time and have sent your comments to the captain too. Hopefully...More

Reviewed 1 week ago

Our experience was absolutely incredible and exceeding our expectation. We had a Mayan wedding ceremony on the beach at sunset and it's very beautiful and romantic. Our chaman was very welcoming and compassionate. Edgar, the photographer is very talented and took his time photographing us...More

Date of experience: May 2019
Thank branecdote
Cozumel-Reservations, Manager at This Is Cozumel, responded to this reviewResponded yesterday

Congratulations on your marriage Brandi and thank you so much for going to the trouble of posting your review. We are delighted to have been able to set up your Cozumel Mayan Beach Wedding and make your day special, and we're really pleased you love...More

Reviewed 3 weeks ago

We have used the service several times, and every time the service has been superb. I highly recommend it!

Date of experience: April 2019
Thank DaveLoechel
Cozumel-Reservations, Manager at This Is Cozumel, responded to this reviewResponded 2 weeks ago

Thanks for your wonderful 5-star review of our Airport Transfers, Dave! It's always a pleasure to help out and we look forward to welcoming you at the airport again soon :)

Reviewed 4 weeks ago

The Jeep tour with our guides, Nacho and Luis, was perfect for our family. We experienced the Ocean in an excluded area, as Nacho said, “Where the locals like to go.” We ate Mexican tacos, Snorkled in a private beach, and drove all the way...More

Date of experience: January 2019
Thank Jason H
Cozumel-Reservations, Manager at This Is Cozumel, responded to this reviewResponded 4 weeks ago

Hola Jason, a big thanks for your wonderful review and 5 stars for our Cozumel Jeep Tour. We're really happy you had such a good experience and agree that it's a fantastic way to see the real Cozumel. Let us know next time you visit...More

Reviewed March 24, 2019

We rented a jeep for the morning (actually 3 jeeps for our group). The online rental was easy, the directions to where to pick up the jeeps was easy, and they had them ready when we arrived. We wanted to drop the jeeps off at...More

Date of experience: February 2019
Thank JenLynnL
Cozumel-Reservations, Manager at This Is Cozumel, responded to this reviewResponded March 25, 2019

Hi JenLynn, thanks for your feedback, we're really happy you found the process so easy and the staff helpful. The hard tops are great as you can either remove the roof panels and have an open top, or close them securely and enjoy the air-con....More

Reviewed March 20, 2019

when we booked our trip to Cozumel. we toyed with the idea that we should renew our vows while we were here. We thought we would just find a quiet spot and exchange our vows without the ceremony. While doing research of Cozumel on TA...More

Date of experience: March 2019
Thank KnMonvacy
Cozumel-Reservations, Manager at This Is Cozumel, responded to this reviewResponded March 25, 2019

Thanks so much for writing such a lovely review for our Cozumel Beach Vow Renewal, we're so happy we were able to make our day special and it makes it all worthwhile when we get great feedback! We hope you get the chance to visit...More

Reviewed February 19, 2019

Booking our Cozumel Private Bus Transport with you couldn't have been more perfect. The bus driver was great. I couldn't say enough good things about our guide Erika!! She was so sweet and amazing. We are so happy we booked with you. You made our...More

Date of experience: January 2019
Thank Felicia S
Cozumel-Reservations, Manager at This Is Cozumel, responded to this reviewResponded March 25, 2019

Our pleasure to help, Felicia! Congratulations again on your wedding and maybe you can come back for your first anniversary! :)

Reviewed February 11, 2019 via mobile

We loved our Cozumel Pirate Bar Crawl! The food stop was excellent. We had more than enough liquid refreshment and a great tequila tasting. The pirate guides are fun and knowledgeable. We would do any tour this company offers. Highlight of our second day in...More

Date of experience: February 2019
Thank Debinnebraska
Cozumel-Reservations, Manager at This Is Cozumel, responded to this reviewResponded February 13, 2019

Aaarrrr... thank you me hearty! :) The Cozumel Pirate Bar Crawl is a LOT of fun. Such wonderful feedback and 5 star reviews keep our pirates happy as they know they won't be made to walk the plank! Thanks again and we look forward to...More

Reviewed January 30, 2019

We had a great time on our Cozumel Wheelchair Accessible Tour. The Mayan Encounter was very informative and easily accessible with the wheelchair. Thank you again, we really did enjoy it.More

Date of experience: December 2018
1  Thank Sharon L
Cozumel-Reservations, Manager at This Is Cozumel, responded to this reviewResponded February 13, 2019

Thank you Sharon, we love organizing these tours for wheelchair and scooter users and the Mayan Encounter makes for a fantastic accessible stop along the way. We're really pleased you had such a good time and hope you have another chance to visit us again...More

Reviewed January 3, 2019

I always wanted a beach wedding so my husband and I decided to do our vow renewal in Cozumel. Little did I know we would not make it there. With the help of Alex we planned a dream ceremony with 17 of our closest friends...More

Date of experience: December 2018
Thank Nikki Y
Cozumel-Reservations, Manager at This Is Cozumel, responded to this reviewResponded February 13, 2019

Hi Nikki and thanks for posting your comments and giving us 5 stars, even though you were unlucky and your cruise cancelled it's stop in Cozumel. It's very unusual for ships to do that, but it can occasionally happen and of course it's not your...More

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Questions & Answers
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Adventure820993
March 19, 2019|
Answer
Response from Cozumel-Reservations | Property representative |
Hi Adventure820993! We always recommend you get back to the cruise terminal at least 1 hour before your ship's departure. If you let us know the name of your ship, the date you'll be here and the tour(s) you're interested... More
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2inlove1970
November 16, 2018|
Answer
Response from Cozumel-Reservations | Property representative |
Hi there! Yes, we offer public and private snorkel tours to El Cielo. Trip Advisor won't let us post links here, but you can find them under the Snorkel Tour section of our website or email us and we'll send you links... More
0
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2inlove1970
November 16, 2018|
Answer
Response from Cozumel-Reservations | Property representative |
Hi! Diego's is the meeting point at the airport for our car rentals and it is about a 400 yard walk from the airport building. When you arrive to the airport you exit the building and walk outside to the parking lot, then... More
0
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