Fiesta Car Rental
Taxis & Shuttles • Gear Rentals • Nature & Wildlife Tours • Self-Guided Tours & Rentals
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8:00 AM - 7:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Sunday
8:00 AM - 2:00 PM
About
Fiesta Car Rental began operations in Cozumel back in 1977. We are a local company in the business of car rental to help you enjoy the turquoise beaches of the Caribbean Sea, and explore the Island of Cozumel, Riviera Maya and Cancun.
Translated by Google
Cozumel, Quintana Roo, Mexico

Awards
Travelers' Choice
2022
Fiesta Car Rental
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Travelers talk about
(4 reviews)
(3 reviews)
(2 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
49 reviews
Excellent
43
Very good
1
Average
1
Poor
2
Terrible
2

Jones
Atlanta, GA3 contributions
Aug 2022
I used their website to book a car for the week (with full coverage, a "must" in most tourist places around the world). The total cost was comparable to the daily charges without insurance in the US mainland right now, so I consider that reasonable. The car was waiting for me when I walked to their Airport office (across the main road from the airport) and they took detailed photos of the car and emailed them to me. Took 10 minutes and I was able to get on with my vacation. The car was in reasonable shape for an island rental (the AC worked great) and it gave me no problems for the week I had it. I returned it at the end of my trip and they re-photoed it, again sending me copies and noting no new damage, 10 minutes later, they drove me to the terminal and dropped me and my bags at the front door.
Written September 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Pierre
25 contributions
Mar 2022
Fiesta is a rare find when it comes to car rental companies. I have been renting with Fiesta for several years and they never fail to perform far above the norm. They are totally reliable (a rarity in the car rental biz) and very competitive when it comes to rates. The cars are always clean and ready to drive. I had an issue this last trip where
my rental was backed into by another driver and their representative was immediately there to make sure I had no problems and document the damage. I can highly recommend Fiesta and plan to use them again on our next visit to the island in May.

Peter
Written March 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Julie H
Austin, TX68 contributions
Jun 2022
Flawless rental experience from our first communication with Veronica via WhatsApp to picking up and dropping off the vehicle with Roberto.
We booked a reservation through their online form and followed up with a message to the company just to make sure everything was in order. Super fast response via WhatsApp confirming all our information was received and several messages were sent to us clarifying how to reach their office (super short walk to their office) and who to look for. It can be a bit overwhelming getting out of the airport. There were so many taxis and other ride services clamoring for your business. It was nice to have detailed information on where to go.
Pick up of the car was super easy. Roberto could not have been nicer! No hard selling of any additional options, no changes made to our reservation. Everything was very straightforward. When we brought the car back it was raining heavily. Roberto quickly offered to zip us over to the airport so we didn't have to walk in the rain. Car was no frills but it functioned perfectly and the AC worked great! We've rented in Mexico and Central America and know that the cars are usually not luxury and it's totally fine. There was a USB cable to charge our phone and play music and that's the extent of what we needed. Don't keep looking, book with Fiesta!
Written June 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Chad C
2 contributions
Mar 2022 • Family
We have used Fiesta Rental Car the last few times we have come to Cozumel and they have been great every time! Booking is very easy on the website and they always send a personal email after booking to confirm the details of the reservation.

This time they did not have a rental car desk at the hotel we were staying at so their employee Alejandro personally delivered the rental car to our hotel and made arrangements to have the car picked up for us rather than asking us to drive the car to their office. They also told us they have an office right next to the Airport where you can pick up and drop off so you don’t have to shuttle to your hotel. I was extremely impressed with how he and their team went above and beyond to make the rental as easy as possible.

I will continue to use them because of their great customer service and the fact they have the best price on cars. I would strongly recommend using them if you want to have a car for your trip.
Written March 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

sonj818
San Francisco62 contributions
Apr 2021
I just returned from more than 2 months in Cozumel and rented a car for the entire time (convenient for us, given where we stayed and our preference to explore other areas of the island when possible.) Veronica helped us get a good rate, which included full coverage and two drivers. When we decided to extend (twice), the wonderful Gaspar met us AT OUR HOUSE (the first time) and AT BRUNCH (the second) to bring over the paperwork for our extension- it was so incredibly convenient and appreciated. Further, when we found ourselves running late for our flight due to issues from our hotel checkout, Gaspar expedited the car return process and made it completely seamless.

Our car was fairly new with a few scrapes here and there - but in very good repair. After a month or so, the brakes needed a bit of attention- but Gaspar picked it up, took it to the mechanic, and dropped it back off for us. Absolutely incredible service.

I highly recommend Fiesta! (Download WhatsApp for the easiest service!)
Written April 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
jcantarellp
Thank you so much! We love knowing that our customers are happy and that our team gave the best service. We hope to see you soon! (:
Written April 21, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laina
Phoenix, AZ4 contributions
Mar 2021 • Friends
I stay at the Westin in Cozumel which was a great choice. However, I used their on-site car rental, Fiesta Car Rentals and was so disappointed. I rented a car for 6 days, Silvia informed me the full coverage insurance would be paid in cash and the rest could be paid in my credit card. I drove around Cozumel for 6 days thinking I was insured. I had no insurance because Silvia pocketed the cash. If you choose to use this company to rent a car, pay only with credit car and verify the contract states you are insured. I’ve called and complained to her manage. I was told Fiesta would credit back the $100 on my credit card but I have never received the credit. Silvia comes across as helpful and sweet. She is anything but that. Be cautious using this rental company.
Written March 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi, we aplogize for the situation, Silvia is no longer part of our team of representatives for this actions. We had an issue with the bank but the problem has been rectified, and the credit should be back in your account now. We also want to give you a $100 usd coupon to use the next time you rent from any of our locations. We care deeply about our customers and we are taking steps to ensure this never happens again. We hope you can give us a second chance in the future.
Written March 31, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ledyard B
Madison, CT2 contributions
Sep 2021
Dear Veronica – I want to thank you for the care and service you showed me on my recent car rental. The pickup was without complication as was the return. Your representative, whose name I can’t remember unfortunately, was very accommodating and competent. The car was clean and available when I requested it. The entire procedure was flawless as was the return. He actually drove me back to the airport. I had a small issue during the rental period which he took care of within 15 minutes. I will recommend Fiesta Car Rental more highly than any other rental company on the island and will be recommending it to all my guests in the future. Thank you again for the great service!
Written October 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Buddy
4 contributions
Jun 2022 • Family
This company went above and beyond to serve my family while in Cozumel. When our first Jeep didn’t start, they brought us another. When we were side-swiped by a taxi, they were there to help translate and offer us still ANOTHER Jeep to use. They were accommodating and professional and we would highly recommend them to anyone needing to rent transportation while on the island. Miguel was friendly and very easy to get in touch with and to work with. Thank you for helping to make our trip an experience we will never forget!
Written June 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Mayya
8 contributions
Apr 2021
We had no problems whatsoever renting a car from Fiesta for one week. The vehicle was newer and in good condition. Pick up at the Occidental Grand Cozumel was smooth thanks to Ermilio and drop off at the airport location went quickly.
Written April 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
jcantarellp
Thank you! (:
Written April 21, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bryan
6 contributions
Feb 2021
I went with Fiesta on the recommendation of a local dive shop owner. The Budget rental car at the Cozumel airport tried to hold me up for a bunch more money after I made the reservation so I cancelled and tried Fiesta. Fiesta was fine. The office is a short walk across the street from the airport. Gasper was there on time and he had a car ready for me. He charged me the amount promised and the car was fine...except that the tires were bald with the steel belts showing through in places. He shrugged it off and said it would be fine, and it was but it made me nervous. We didn't drive it that much but it was nice to have when we needed it. It worked out to about 60 USD/day all in. I wouldn't accept a car again with such poor tires.
Written February 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Happiness59828943247
We're really sorry about this, we try to maintain our cars in the best shape, and this was a big mistake. Hope you can give us a second chance. If you visit us again, please let us know and we can get you a car in the best condition and a special discount for this situation.
Written March 8, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Fiesta Car Rental (Cozumel) - All You Need to Know BEFORE You Go