Kaokao Chocolates Damarsicheli
Kaokao Chocolates Damarsicheli
5
9:00 AM - 3:00 PM
Monday
9:00 AM - 3:00 PM
Tuesday
9:00 AM - 3:00 PM
Wednesday
9:00 AM - 3:00 PM
Thursday
9:00 AM - 3:00 PM
Friday
9:00 AM - 3:00 PM
Saturday
9:00 AM - 3:00 PM
Full view
About
The visit of our small family chocolate factory consists of 3 parts: 1/History of chocolate at mayan times: An overview of importance of the cacao seed for Mayan Civilization, Discover the tools used by mayans to make the sacred beverage: "chocolhaa" (hot cocoa). In Air conditionned small museum room . 2/Craft your own chocolate Live the experience of grinding cacao beans with an authentic chocolate mexican mill to craft your drinking chocolate mix to take back home.In a different room. The grinding activity does not allowed the air conditioning. 3/ Tasting All along the tour you will try the different flavors of the cacao during its process (cacao beans, cacao paste and all our finished products) . You still will have time to shop at our air conditioned gift store. During the visit, from the grounds, you can discover the chocolate process through windows : chocolate making room and wrapping room. Accessible for wheel chairs in all areas.
Cozumel, Quintana Roo, Mexico
Awards
Travelers' Choice
2022
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Kaokao Chocolates Damarsicheli
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
5.0
990 reviews
Excellent
865
Very good
95
Average
17
Poor
8
Terrible
5
J R
Denver, CO74 contributions
Jan 2021 • Family
We experienced several rainy days and were looking for something to do indoors.
We paid $25 each for the chocolate tasting/making tour and felt for the time spent and the experience it was worth it. Stephanie did a great job of explaining the cocoa bean growing and chocolate making process. We enjoyed grinding the beans and making our own hot chocolate bars, as well as the chocolate sampling. Stephanie was very warm and engaging and we enjoyed spending the 2+ hours with her.
It is a very small operation - the “kitchen” where we made the hot chocolate and learned the process, another very small room where they make the chocolate they sell, another area where they wrap the chocolate and the store. There’s not much to see so it’s not really what I’d call a “tour” - you go to grind beans and have an interesting chocolate souvenir to take home. We’ve not visited the other chocolate maker on the island so can’t provide a comparison, but we enjoyed getting off the beaten path and didn’t mind that it wasn’t a big operation - and again, Stephanie was great!
I will also mention that up until COVID they had 13 employees but now they’re down to 4. I believe they don’t provide tours unless there is a reservation. Also, because of COVID they are limited to 6 people per tour so be sure to make a reservation in advance. And if you have the means, tip BIG. The wonderful people of Cozumel need help getting back on their feet with the lack of tourism.
We paid $25 each for the chocolate tasting/making tour and felt for the time spent and the experience it was worth it. Stephanie did a great job of explaining the cocoa bean growing and chocolate making process. We enjoyed grinding the beans and making our own hot chocolate bars, as well as the chocolate sampling. Stephanie was very warm and engaging and we enjoyed spending the 2+ hours with her.
It is a very small operation - the “kitchen” where we made the hot chocolate and learned the process, another very small room where they make the chocolate they sell, another area where they wrap the chocolate and the store. There’s not much to see so it’s not really what I’d call a “tour” - you go to grind beans and have an interesting chocolate souvenir to take home. We’ve not visited the other chocolate maker on the island so can’t provide a comparison, but we enjoyed getting off the beaten path and didn’t mind that it wasn’t a big operation - and again, Stephanie was great!
I will also mention that up until COVID they had 13 employees but now they’re down to 4. I believe they don’t provide tours unless there is a reservation. Also, because of COVID they are limited to 6 people per tour so be sure to make a reservation in advance. And if you have the means, tip BIG. The wonderful people of Cozumel need help getting back on their feet with the lack of tourism.
Written January 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ashley R
1 contribution
Nov 2022 • Couples
This was an amazing tour! Very educational and fun. Stephanie was amazing as a guide. She was very knowledgeable about the whole process and very friendly and funny. It was reasonably priced and had lots of different products in the shop to purchase as souvenirs. We chose this tour because we were not interested in going to the beach as this is what we usually do in Cozumel. Definitely a different experience and would recommend!
Written November 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jalene H
Eugene, OR4 contributions
Sep 2022 • Couples
We did a little research to do something fun for our 10th anniversary while we were ported in Cozumel. There was a closer company to the cruise terminal but was attracted by KaoKao Chocolate Factory because they offered a more in depth chocolate disk making experience. It was an easy and inexpensive 10 minute cab ride from the port. The staff was all very friendly and knowledgeable and Stephanie who was our guide was phenomenal! She was not only very informative but a true pleasure to be around. Her depth of knowledge on chocolate was impressive and her ability to explain it was equally so. You can definitely tell this is a locally owned and operated business! On top of all of that, as well as the delicious samples, Stephanie helped us find local authentic eatery and market that was the best food we ate by far in any of the ports we visited! If you get a chance to visit this gem of a place I absolutely recommend it 10/10!
Written September 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
cruiser1963
Indiana21 contributions
Oct 2021
Last week we had the pleasure of visiting Kaokao Chocolate Factory and meeting the delightful owners and enjoyed a quick tour of the facilities. Then the highlight of the day was having Stephanie teach us the history of cacao tree and how chocolate is produced. We had the chance to grind our own beans and create our own chocolate bars.
I am especially interested in the Mayan way of using chocolate and how it has changed once Mexico was exposed sugar via the Spanish. I recommend that anyone interested in the history and variety of chocolate to visit Kaokao. The tasting alone was worth the price of admission! Simply delightufl!!!!
I am especially interested in the Mayan way of using chocolate and how it has changed once Mexico was exposed sugar via the Spanish. I recommend that anyone interested in the history and variety of chocolate to visit Kaokao. The tasting alone was worth the price of admission! Simply delightufl!!!!
Written October 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Stacey J
Columbia, SC5 contributions
Aug 2022 • Family
We chose this for a rainy day in Cozumel with a family of 8, ranging from grampa down to the 6 year old. It is a can't miss, even for a sunny day! We all had so much fun!!!! And learned a lot about chocolate making!!!! The taste testing of the different flavors was a lot of fun, and everyone got a kick out of grinding and working the nibs! But, the absolute best thing about this tour was Stephanie. She was so incredibly sweet and funny and knowledgeable! We even cornered her in the gift shop afterward, we couldn't get enough of her! An absolute can't miss tour!!!!
Written August 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoTravelsWorld
268 contributions
Aug 2021
This experience was small and intimate. We were the only 2 people who were part of the 9am tour when we went. The place is not very good with the A/C, so dress lightly as it gets very warm. The staff was friendly, but definitely did not appear ready for us. However, the chocolate tea was delicious.
Written September 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mandy M
Lake Forest, CA56 contributions
Dec 2020 • Friends
We loved our tour here at the Kaokao factory!! You get to learn about the process of how they make chocolate, get to make your own chocolate, try different chocolates, and try a traditional Mayan chocolate beverage! Everything was DELICIOUS!!! Our tour guide Stephanie was fantastic 👏 She was very informative, funny, and friendly. If you are a chocolate lover, I definitely wouldn't miss this tour. Also, for Covid, they are following all the necessary precautions and procedures so please do not be afraid to book with them (each tour is basically private)! You will not regret it! & Stephanie, thank you so much for your hospitality and for providing a super fun day for us! We hope you enjoyed your birthday 🎂🎉
Written January 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cindy P
Kingwood, Texas, United States5 contributions
Feb 2020
We would highly recommend a visit to Kaokao Chocolates. I originally heard about Koakao from a former cruiser who had gone there with her family. It was interesting, hands-on, educational, and tasty!
Our instructor/guide was fabulous and did not push us to try anything we did not want to, but made his presentation so interesting that we wanted to! I definitely recommend. The only reason I gave it a 4 star was that we almost gave up on our visit because the first taxi driver we talked to wanted $80 because he said that he would have to wait for us. We gave it another try with a different driver who quoted us $12 which we took. Kaokao called a taxi for us when we were ready to leave and it literally took 5 minutes for them to arrive. Don't be taken advantage of because you are a tourist!
Our instructor/guide was fabulous and did not push us to try anything we did not want to, but made his presentation so interesting that we wanted to! I definitely recommend. The only reason I gave it a 4 star was that we almost gave up on our visit because the first taxi driver we talked to wanted $80 because he said that he would have to wait for us. We gave it another try with a different driver who quoted us $12 which we took. Kaokao called a taxi for us when we were ready to leave and it literally took 5 minutes for them to arrive. Don't be taken advantage of because you are a tourist!
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Erika C
Thatcher, AZ5 contributions
Nov 2021
If you go to Cozumel, do this activity!! There were 8 of us in the group and our tour guide was Stephanie. She was so fun! She was very enthusiastic and made the tour fun. She gave us all cold water as we entered, which was so nice because it was very warm and humid. We toured through a gift shop while waiting for the tour to begin. Once it began we learned about cocoa beans and how they become chocolate. We even made our own bar. We picked up several items in the store, but if you are not a dark chocolate lover, be aware. The chocolate is very dark in flavor - something I like - but not necessarily something everyone likes.
Written November 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mathew G
Rota, Spain32 contributions
Aug 2022
This was a great experience. Small family operation and our tour guide Emmanuel made it feel more like we were visiting a friend than on a tour. Easy Taxi ride got us there early. He met us at the entrance and offered AC, Wifi, coffee and water while we waited. Very conversational explanation of how chocolate was discovered and how they make it with “Plentiful” samples throughout. Then the chance to grind out own beans, mix in the sugar and wrap up our own chocolate was hands on fun. After he called us a cab and even answered our questions about other things in the area. Fantastic time from start to finish. Thank you
Written August 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
My kids are 7, 10 & 12...the chocolate company website does not recommend this activity for 12 and younger.
Do you think it is appropriate for a 7 year & 10 year old? If yes, did you book tickets in advance? We are coming off a cruise boat.
Thanks!
Eduardo R
Cozumel, Mexico8 contributions
Hello, the first part of the activity is about listening and tasting and for some kids could be to much talking but if your kids are interested about the process and history then they won't have a problem. And yes you definitely need to book in advance specially if you have kids.
Seadog1961
Milton, PA1 contribution
Is the chocolate factory air conditioned?
patti n
1 contribution
Yes, it is.
Seadog1961
Milton, PA1 contribution
Is the facility air conditioned?
electricman2018
Dayton, OH86 contributions
Yes it was. They were very accommodating
Hi, can you please tell me where is the taxi that you referred to. Do I need to reserve the tickets prior to go to the chocolate factory or I can get tickets right at the entrance?
thank you!
Eduardo R
Cozumel, Mexico8 contributions
Hello, the taxis we talk about in any one in town, the rates we published are the official ones and you will find taxis everywhere, if you are coming on a cruise ship there are a lot of taxis right outside the pier.
Since we have limited space we recommend to book in advance because reservations have priority over walk ins
Tasha V
Huntsville, AL5 contributions
Is this in Cozumel or Yucatan? When I booked it I chose things to do in Yucatan.
mexicobarb
30 contributions
Cozumel is an island off the coast of the Yucatan peninsula across from Playa del Carmen. It is a 40 minute ferry ride from Playa del Carmen and they leave every hour usually and there are a couple of ferry lines available.
Jayne G
Essex, UK42 contributions
Is it expensive to get to the tour from the port by taxi and how long does this take
carolewall55
Barrie, Canada5 contributions
We used Tours Plaza - Day Tours. Booked all from home and had a great tour of the island. The Chocolate Factory was one of many stops along the way. For the 4 hours (4 passengers) $100 total US and a great tour guide in the driver was included. Definitely would utilize again.
