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Cozumel Tourist Office

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Address: Av. Rafael Melgar & Av. Benito Juarez | Plaza Del Sol Mall, Cozumel 77600, Mexico
Phone Number: 011-52-987-2-09-72
Description:

Receive information regarding Cozumel such as diving tours, ancient ruins,...

Receive information regarding Cozumel such as diving tours, ancient ruins, hotel accommdations and much more.

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Police are stopping tourists and taking cash on the spot

We were in Cozumel last week and were stopped by the police. We were on the beach road in front of the Presidente and missed our turn. We turned around and did not realize it... read more

3 of 5 starsReviewed 3 weeks ago
katyproud
,
Katy, Texas

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6 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Katy, Texas
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We were in Cozumel last week and were stopped by the police. We were on the beach road in front of the Presidente and missed our turn. We turned around and did not realize it was one way. Immediately two motor cycle officers came out and pulled us over. They took my husband license and told him he would have... More 

Helpful?
Thank katyproud
San Antonio
Level Contributor
205 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 120 helpful votes
1 of 5 stars Reviewed October 3, 2015

I have been diving in Cozumel for many years. Over the past few years Cozumel has decided that divers are no longer valued customers. Cozumel closed the port today, which abandoned all of the divers ashore due to a bike race. This has happened to me twice now and it is time to find another port. Grand Cayman and the... More 

Helpful?
Thank fishpicturesbybob
rome920
Level Contributor
22 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed August 16, 2014

We just got back from a 5 day cruise which stopped in Cozumel. We didn't want to spend hundreds of dollars on an excursion so we rented a buggy for $75. We came on a Carnival cruise which docked at PuertoMaya. We rented this buggy outside Puerto Maya. You have to walk out of Puerto Maya and cross the street... More 

Helpful?
8 Thank rome920
Highland, New York
Level Contributor
50 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed June 13, 2012

I bought a supposed stirling silver chain for my grandson, only to find out when we arrived back home, it is silver plate over copper. store is at the exit of cruise port. Name of store is ERICK S Saraflael EMPL No 551 . dont buy any silver unless you are guaranteed .

Helpful?
5 Thank D0rinda
austin texas
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 18, 2009

i have been to cozumel 3 times in the last five years....this year was the terrible! The street vendors are in your face trying to sell you stuff when you say no they continue on! They were rude! If it was one or two id be like no big deal but it was constant all day long! You couldnt walk... More 

Helpful?
5 Thank daisy81082
iowa
2 reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 17, 2008

cozumel is very relaxing great time people very friendly but my son & i were ripped off i do hope the tourist center calls us, we found a jeweler not 50 feet from the center park we bought 3 14k gold chains bracelets , these were stamped 14k solid gold the jeweler assured us these were solid gold, i asked... More 

Helpful?
10 Thank tireexperts

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?