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Address: Calle 23 with 10 | No. 319, Cozumel 77600, Mexico
Phone Number: +52 1 866 317 2999
Website
Today
8:00 am - 9:00 pm
Closed now
See all hours
Hours:
Mon - Fri 8:00 am - 9:00 pm
Sat 8:00 am - 4:00 pm
Fee: Yes
Description:

Tour destination management company for tours and excursions in Cozumel...

Tour destination management company for tours and excursions in Cozumel Mexico. Locally owned and operated since more than 8 years. Excellent service, great value and only the best of what Cozumel offers to island and cruise ship visitors.

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TripAdvisor Reviewer Highlights

Read all 64 reviews
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  • 40
    Excellent
  • 5
    Very good
  • 4
    Average
  • 4
    Poor
  • 6
    Terrible
Great time snorkeling in Cozumel April 2016.

Clear directions to the El Cid Hotel where we met our catamaran. We waited in pleasant surroundings until time to set off. Gear was provided. Great care was offered a reluctant... read more

5 of 5 starsReviewed April 26, 2016
kathsmith64
,
Cheshire, Massachusetts

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64 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Cheshire, Massachusetts
Level Contributor
3 reviews
5 of 5 stars Reviewed April 26, 2016

Clear directions to the El Cid Hotel where we met our catamaran. We waited in pleasant surroundings until time to set off. Gear was provided. Great care was offered a reluctant member of our party. She was helped to stay afloat on a life ring with a team member and was able to enjoy seeing the schools of fish and... More 

Helpful?
Thank kathsmith64
Ohio
Level Contributor
128 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 151 helpful votes
3 of 5 stars Reviewed December 21, 2015

My wife and I did this excursion off a Princess cruise ship in Cozumel. We booked it on-line in advance (compared different booking sites) and got it for $74.19 pp using the site's discount code. This is the second time we booked it through the same company. The first time they cancelled when we got to hotel due to the... More 

Helpful?
Thank travel1948
Bradenton, Florida
Level Contributor
35 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 14, 2015

My wife, 17 yr old grandson and I signed up to do the Waverunner excursion whilst traveling on Carnival Paradise in Cozumel, Mexico. This is one crazy tour that one is sure to be soar after, but it is extremely fun for ages 13+; who can be riders and just as fun for drivers 16+. Prior to tour, but after... More 

Helpful?
1 Thank Dave B
Boston, Massachusetts
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 31, 2015

These people were incredibly knowledgeable about snorkeling/scuba diving/water sports/the ocean. They are huge on respecting the environment - but if you just follow the rules, they will show you the time of your life! I actually have a fear of the ocean, but I figured I would at least go on the excursion because the water was so clear, I... More 

Helpful?
Thank Amelia G
Dunedin, Florida
Level Contributor
21 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed July 14, 2015

I would give 0 stars if I could. DO NOT USE THIS COMPANY. THEY DO NOT STAND BEHIND THEIR REFUND POLICY! We booked two excursions with Shore Excursioneer - one in Limon, Costa Rica (March 22, 2015) and one in Belize (March 24, 2015) and both were cancelled. The one in Limon we booked (a Veragua Rainforest Tour) was cancelled... More 

Helpful?
5 Thank Veronika O
Melbourne, Florida
2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 19, 2015

Disappointing is the only way to describe our snorkeling excursion in Cozumel with Cozumel Water Sports. We have snorkeled often at various destinations and have always been pleased with the experience and the professionalism of tour operators. Like all our other snorkeling excursions, we were expecting a longer boat ride out to a reef along with interaction with the crew... More 

Helpful?
5 Thank Rich J
Vancouver, Canada
Level Contributor
11 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 6, 2015

We have a family of 3 with a 12-year old boy. I was a little concerned before going under the water as I don't do much swim and snorkel. it ended up with a great experience. It is not that challenging technically. The people there are very nice and friendly, and always tried to help us as much as they... More 

Helpful?
Thank StanleyWang
Red Deer, Canada
Level Contributor
32 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed March 17, 2015

We booked this tour with Shore Excursions Group through Expedia Cruise Ship Centre. Oddly our boat was not the trimaran which was advertised, but a tour boat with a motor, quite comfortable, though. The crew was warm and friendly, snacks and plenty of drinks were provided, and the safety instruction was very good. The water was wonderfully clear and the... More 

Helpful?
Thank jreardigan
Brooklyn, New York
Level Contributor
40 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed March 13, 2015

I am rating the website Shore Excursioneer, which has the same contact information listed so I am assuming it is the same company. My fiance and I decided the day before we were to arrive in Cozumel what we were going to do, and Shore Excursioneer was able to accommodate our last minute decision, and expedite our confirmation reservation tickets.... More 

Helpful?
1 Thank Stephanie S
1 review
5 of 5 stars Reviewed February 15, 2015

I loved this snorkel experience. The crew was simply amazing and took every effort to make everyone comfortable and safe. I would have loved to spend more time with them

Helpful?
Thank cherri33712

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cozumel Water Sports and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?