Playa El Cielo
Playa El Cielo
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
This beach is known for its beautiful white sand and crystal-clear waters filled with stingrays, starfishes, and other marine life. Catamaran and snorkeling tours are popular here—the boats usually anchor in the waters so you can snorkel and snap some photos with the wildlife. Pair that with yummy food and boozy drinks on board, and you're in for a good time. The sandbar, in particular, is a great habitat and place to spot the starfish, with shallower waters only reaching up to waist height. Most tours depart from Cozumel, with some even including hotel pick-up service from Playa del Carmen or Riveria Maya. The tours sell out quickly though, so remember to book early. – Tripadvisor
Duration: More than 3 hours
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What is Travelers’ Choice Best of the Best?
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Top ways to experience Playa El Cielo

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles643 reviews
Excellent
522
Very good
66
Average
37
Poor
10
Terrible
8

Sergio c
1 contribution
1.0 of 5 bubbles
May 2022
This site is basically a scam. All they do is contact you with a local company and they charge you 40% more for the same tour you could've gotten locally.
On top of that they lie about the services provided, like glass bottom boats. family ran business and exclusive access to marine parks (there's ton of companies that can go here).
After reserving through el cielo cozumel I got to my meeting point to find out the local company dind't even know I had a reservation for that day. They ended up picking me up about 20 minutes late. The tour was supposed to start at 9:30 am, but we had to wait till 11:45. Since they didn't know about us they had only scheudled a tour leaving at 11:30 and they had to wait for that group.
Just get your tour with a local company and avoid the over charges and lies from companies like this that all they do is snatch business through alluring sites
Written May 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tomuchtravel
Houston, TX302 contributions
1.0 of 5 bubbles
Mar 2022
Yes the water is crystal clear and a beautiful Caribbean blue.THis was a stop on our snorkel tour. OK there were about 10 starfish and a manta ray but bunches of folks partying for sure! one catamaran - about 20 people jumped off and were eating guac out of a giant bowl (double dipping) -no masks to speak of. all of these beach areas if you go via the road, you have to pay an entrance fee.

Water waist deep
Written March 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PK
Naples, FL105 contributions
1.0 of 5 bubbles
Dec 2021
sandy area that's supposed to have lots of sea stars. We saw maybe 10 spread out, certainly not the sea star garden they promise. If you've seen sea stars before this will be a disappointment.
Written January 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

caromelle
Los Angeles, CA42 contributions
1.0 of 5 bubbles
Jul 2019 • Friends
I can't believe I have to write this but they messed with the wrong women. Their site offers As part of our Premium Service our Boats are all Glass-Bottomed with ample shade and plenty of comfortable seating...So if you can’t swim (or simply don’t want to get wet) you will still enjoy the glorious sights in the crystal clear tropical waters below the boat from the comfort of your seat, shaded from the sun, with a cold drink at your elbow.

And it was NOT A GLASS BOTTOM BOAT. DONT BE FOOLED AND THEN INSULT TO INJURY, THE OWNER RADIOS TO THE BOAT CAPTAIN AND SAYS IN SPANISH TO KICK ME OFF THE BOAT WITH MY FRIEND (I WAS ON CHAT ASKING HIM ABOUT THE BOAT). AND THEY KICK US OFF AT A MARINA, AND THEN LEFT US. We are two women now stuck at a marina from God knows where and trying to find a taxi to just get back to the pier and go back to hotel in playa del Carmen as we only had a half day to do a tour. What a waste of time and money. Appalling that this vendor exists and hope they go out of business soon. You cant make this stuff up.

Terrible to deal with and vacation almost ruined (almost bc I won't ever let people like him get to me). Want to save others from risking similar ordeals. Thankfully I had local friends to salvage rest of my day but still in shock they would kick us off with other tourists. Poor service and deserves no more business. See screenshot. I only got smart with him after he stated I was complaining from the start, which if by pointing out that you put us on a dingy vs a glass bottom boat, then sure. I'll complain all effen day.
Written July 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Valsjourneys
Fukuoka, Japan120 contributions
5.0 of 5 bubbles
Aug 2017 • Couples
We were walking around Playa del Carmen and a lady stopped us by giving information about a tour that consisted in snorkelling in :Palancar Reef, Colombia Reef and el Cielito and without doing any research we just booked it.
We basically booked it, paid and waited to see what it was going to be like until we were there and wow!!!! Sharks, barracudas, colourful reefs and massive sea turtles! We went to el Cielito last and my jaw just dropped of the beauty of that beach! It was one of the best beaches i've ever been too! Amazing clear wear full of star fish and stingrays!
Written April 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Robert R
Wilmington, CA31 contributions
1.0 of 5 bubbles
Jul 2017 • Family
I must say that when I first visited this place it was beautiful to see what nature can do. Now the place is tragedy due to thoughtless that did not respect the beauty of this place. The diving tourist touched the countless Starfish that lived on this beach.so they could have that what I call "the I was there picture". Once touched and brought to the surface the starfish dies
Written August 1, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

annaisa1
Gulf Breeze, FL49 contributions
5.0 of 5 bubbles
Dec 2016 • Family
what a wonderful beach clear crystal turquoise water only accessible by boat several option to get there you can be part of a group of 10 to 20 and pay less stay there for an hour and half or rent your own private boat and crew including lunch average of 4 hours knowing Cozumel by boat is a must
Written December 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adventurebooklet
Florida118 contributions
5.0 of 5 bubbles
May 2018 • Couples
Visited el cielo starfish beach. There are hundreds of large starfish simply lying on the shallow sea bed, really cool to see. The el cielo sandbar is by far one of the most beautiful bodies of water I have ever seen, equivalent to the exumas in the Bahamas. This sandbar is only accessible by boat. Stingrays frequently visit this sandbar as well so you get an experience like stingray city in the caymans. Heaven on earth for sure.
Written May 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Robby_Cristian
Calgary, Canada2,182 contributions
5.0 of 5 bubbles
Dec 2020 • Couples
Wonderful azure site at the South tip of the Cozumel Island. Crystal clear turquoise sea with multitudes of starfish and friendly stingrays. The water is shallow over a sandbar, which constitutes a great habitat for the stingrays. This is a must visit place, while in Cozumel.
Written December 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Eric W
Canby, OR53 contributions
5.0 of 5 bubbles
Aug 2018 • Family
It was awesome. In a nutshell, it was simply awesome. The water and the aquatic life were really amazing. We went last year and are headed down there again this year, so a trip to El Cielo is going to happen again. The sting rays leisurely swimming around are amazing and won't harm you as long as you don't provoke them. A whole lot of other fish and starfish as well. Bring a good quality underwater camera to remember the experience with!

Last year we used Tiger's and, although it was a good time, too much time was spent at El Cielo wading around drinking tequila. I was really looking for more time snorkeling and this service wasn't it. Can anyone recommend a better service offering better time snorkeling and less time partying at El Cielo?
Written July 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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