We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book In Advance
Why Book on TripAdvisor?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information
All photos (74)
Full view
Traveler Overview
  • Excellent43%
  • Very good32%
  • Average12%
  • Poor7%
  • Terrible6%
Travelers talk about
“sacred tree”(2 reviews)
“underworld”(6 reviews)
Deep within this cave, stalactites and stalagmites have formed a giant sacred tree of the Maya, which is surrounded by ritual offerings left by these ancient people over a thousand years ago.
Chichen Itza 97751, Mexico
Improve This Listing
Recommended experiences in and around Chichen Itza
from $41.80
More Info
from $70.00
More Info
from $64.50
More Info
from $14.95
More Info
Reviews (125)
Filter reviews
59 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviews sacred tree worth the trip underworld chak maya information tours guide site chichen pesos
Updating list...
1 - 10 of 59 reviews
Reviewed June 19, 2018

The tour takes about 45 minutes, small groups of 6 to 8 people. The place is interesting to see if nothing else for the story behind it. Its a huge cave, not many features to get really excited about. Its worth the trip if you...More

Date of experience: June 2018
1  Thank stewmexico2002
Reviewed June 5, 2018 via mobile

Nothing exciting, the stalactites were all cut to prevent from falling .... No guide, no one there except the two of us. I wouldn't recommend it

Date of experience: June 2018
1  Thank Lucie L
Reviewed February 10, 2018

From Chichen Itza take taxi from the entrance car park. Pesos 120. English tour is every 2 hours, we took the 1pm. The caves are a local religious zone, they have beed commercialized and are easy to negotiate. They decend slowly under grond perhaps 35m...More

Date of experience: February 2018
3  Thank dennisjames
Reviewed January 28, 2018

The timing of the tours are not well explained. We drove out here to take a tour to find out to find this little sign saying when certain tours were being offered. Had to go back.... Do some research in advance. There are signs posted...More

Date of experience: December 2017
Thank I_Roam_AB
Reviewed December 6, 2017

They do tours on the hour, alternating languages. 6 Persons min for a tour. We waited an hour in hopes that someone would show up to join us. No one showed up. We never saw the cave...

Date of experience: November 2017
Thank DonRoute66
Reviewed September 7, 2017

We visited the cave a number of years ago after visiting chichen itza. The sacred tree of the Maya at the end of the walk in the cave was the highlight of our visit.

Date of experience: October 2016
Thank Chuck P
Reviewed August 12, 2017

It is rare to find a site exactly as the ancient Maya left it. The Cave of Balankanche, a few miles south of the ruins of Maya city of Chichen Itza, is such a find. The Maya considered the Underworld as a place of beginnings....More

Date of experience: August 2017
1  Thank siliobarber
Reviewed July 29, 2017 via mobile

This was our 1st cave experience so I can't make any comparisons but we really enjoyed it. it was humid and the air felt thick but it's not very long so it was fine for my kids (14 & 10) and I. I really recommend...More

Date of experience: June 2017
Thank rosah884
Reviewed May 14, 2017

We arrived at 11 o'clock for the English tour. The government guides were busy eating chips and drinking soda. They did not even greet us. We asked for the tour and they said NO, they wanted 4 people, and there were just 2 of us....More

Date of experience: January 2017
Thank Alfredo J
Reviewed March 17, 2017

Maybe I was expecting too much as I have seen a lot of other caves around the world. These are good but not as impressive as I was hoping for. Also incredibly hot - I was expecting them to be a bit cooler as they're...More

Date of experience: March 2017
Thank fionawlk
View more reviews
Nearby HotelsSee all 4 nearby hotels
Hotel DORALBA INN Chichen
509 reviews
1.04 miles away
Hotel Oka'an
274 reviews
1.27 miles away
The Lodge at Chichen Itza
343 reviews
2.55 miles away
Hotel & Bungalows Mayaland
1,585 reviews
2.63 miles away
Nearby RestaurantsSee all 10 nearby restaurants
420 reviews
2.94 miles away
Las Mestizas Comida Yucateca
321 reviews
4.16 miles away
Hotel & Bungalows Mayaland - Buffet Restaurant
498 reviews
2.62 miles away
Pueblo Maya
227 reviews
3.99 miles away
Nearby AttractionsSee all 23 nearby attractions
Chichen Itza
22,821 reviews
2.87 miles away
Kukulcan Pyramid
3,102 reviews
4.63 miles away
El Castillo
840 reviews
4.63 miles away
Temple of the Warriors
721 reviews
2.77 miles away
Questions & Answers
Get quick answers from Balankanche Cave staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines