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Cancun Shuttle Travel

Closes in 3 min: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
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Tours from Cancun Shuttle Travel tend to sell out - travelers recommend booking in advance!
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Certificate of Excellence
Traveler Overview
  • Excellent81%
  • Very good9%
  • Average2%
  • Poor3%
  • Terrible5%
Travelers talk about
“always on time”(32 reviews)
“great service”(44 reviews)
“private service”(10 reviews)
About
We offer some of the best transfer services from the Cancun Airport to Downtown Cancun, Hotel Zone, Playa del Carmen and Riviera Maya. We have the best alternatives for your transfer so you can quickly begin to enjoy your vacations in the Caribbean...more
Closes in 3 min
Hours Today: 12:00 AM - 11:59 PM
See all hours
Suggested duration: < 1 hour
Contact
Cancun 77565, Mexico
Website
+52 998 980 0882
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Ways to Experience Cancun Shuttle Travel
from $29.00
More Info
from $79.00
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Reviews (473)
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421 results
Traveler rating
337
39
10
13
22
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LanguageEnglish
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337
39
10
13
22
Show reviews that mention
All reviews always on time great service private service private vehicle nice driver your luggage clean vehicle return trip great ride other resorts cold beer transportation service playa del carmen professional service riviera maya air conditioned no issues
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1 - 10 of 421 reviews
Reviewed August 31, 2018 via mobile

First time in cancun and first time i write somewhere because i feel so much dissapointed. The reviews were so reliable. Bur then at the airport there was no one waiting. Everyone coming and telling me different stories. Even one guy called another men who...More

Thank Sezen Ü
SimonCashua, Director de Recepción at Cancun Shuttle Travel, responded to this reviewResponded September 10, 2018

Dear Sezen Ü, Thank you so much for sharing this with us. Is many "Cancun Shuttle" in Cancun however we are Cancun Shuttle Travel, only Cancun Shuttle in Cancun with a trade market registered. We are 100% sure that you never experience any service with...More

Reviewed August 26, 2018 via mobile

We have scheduled the private transfer from cancun Airport to principe bahía coba/akumal. Previously we confirmed that we need a. Baby car seat for one of my sons (3 years old). They confirmed that everything is correct. When taking the transport the baby seat does...More

Thank Jorge M
SimonCashua, Director de Relaciones Públicas at Cancun Shuttle Travel, responded to this reviewResponded August 26, 2018

Dear Jorge M, Thank you so much for sharing this with us. Is many "Cancun Shuttle" in Cancun however we are Cancun Shuttle Travel, only Cancun Shuttle in Cancun with a trade market registered. We are 100% sure that you never experience any service with...More

Reviewed August 21, 2018

Despite getting TWO confirmation emails the day prior to my pick up, they never showed up to take me to the airport. Nobody answered the phone, my emails, or Facebook messenger messages. I got an email response two hours after they were meant to pick...More

Thank HLJ619
SimonCashua, Director de Relaciones Públicas at Cancun Shuttle Travel, responded to this reviewResponded August 25, 2018

Dear HLJ619, Thank you so much for sharing this with us. Is many "Cancun Shuttle" in Cancun however we are Cancun Shuttle Travel, only Cancun Shuttle in Cancun with a trade market registered. We are 100% sure that you never experience any service with us....More

Reviewed July 2, 2018

We booked the private round-trip transfer service June 20 when we went to Excellence Riviera Cancun. Even though we were delayed an hour and a half in the overcrowded immigration lines, our driver was still waiting for us with a clearly identifiable sign when we...More

Thank 38002Traveler
SimonCashua, Director de Relaciones Públicas at Cancun Shuttle Travel, responded to this reviewResponded July 9, 2018

Dear 38002Traveler, Thank you for your kind comments. We are more than happy to know that you enjoyed great transportation service. Your comments inspire us to continue to offer the best service with a big smile. We look forward to your next visit to one...More

Reviewed June 27, 2018 via mobile

I reserved the shuttle on line for transfer from Cancun airport to hotel. Received confirmation several days prior to trip. When we went to pickup location, we were told our name was not on list but if we could get on next shuttle. After waiting...More

Thank GATravelersRetires
SimonCashua, Director General at Cancun Shuttle Travel, responded to this reviewResponded June 27, 2018

Dear GATravelersRetires, Thank you for sharing your experience with us. If you didn't t got the service that you paid for you must contact our customer service team to solve this issue immediately. I hope to see you soon in Cancun Regards,

Reviewed June 21, 2018

Didn't show up for pick up from hotel back to airport. No one answers the phone. I even had the hotel concierge keep calling until 10pm at night before our day of travel to confirm.

1  Thank briandallin76
SimonCashua, Director General at Cancun Shuttle Travel, responded to this reviewResponded June 27, 2018

Dear briandallin76, Thank you for sharing your experience with us. If you didn't t got the service that you paid for you must contact our customer service team to solve this issue immediately. I hope to see you soon in Cancun Regards,

Reviewed May 3, 2018

Arrived at the airport to be greeted by a very professional looking driver called Javier. A shinning example . he helped us with our bags . He drove very safe and made us feel so welcome and appreciated . the vehicle was new and very...More

Thank Brendan K
SimonCashua, Director de Relaciones Públicas at Cancun Shuttle Travel, responded to this reviewResponded May 3, 2018

Dear Brendan K, Thank you for your kind comments. We are more than happy to know that you enjoyed great transportation service. Your comments inspire us to continue to offer the best service with a big smile. We look forward to your next visit to...More

Reviewed April 9, 2018

Fantastic car service. Driver was waiting for me and my family right outside airport Right on time! Drove us to and from airport to Playa del Carmen. Nice roomy, air conditioned van. Very helpful driver. Would reserve their service again when I go back to...More

Thank anetty13
SimonCashua, Director de Relaciones Públicas at Cancun Shuttle Travel, responded to this reviewResponded April 9, 2018

Dear anetty13, WOW! What a blast !! Thank you for your kind comments. We are more than happy to know that you enjoyed great transportation service. Your comments inspire us to continue to offer the best service with a big smile. We look forward to...More

Reviewed March 16, 2018

Will definitely use this shuttle again, Thanks to Anna and Jesus for getting us to and from. And for a very helpful loading and unloading of many pieces of luggage.More

Thank wsharvey
SimonCashua, Director de Relaciones Públicas at Cancun Shuttle Travel, responded to this reviewResponded March 17, 2018

Dear wsharvey, Thank you for your kind comments. We are more than happy to know that you enjoyed great transportation service. Your comments inspire us to continue to offer the best service with a big smile. We look forward to your next visit to one...More

Reviewed March 1, 2018

On time, cheap, friendly service and overall great shuttle. Would definitely recommend to anyone going to Cancun.More

Thank Pan A
SimonCashua, Gerente at Cancun Shuttle Travel, responded to this reviewResponded March 2, 2018

Dear SPan A, Thank you for your kind comments. We are more than happy to know that you enjoyed great transportation service. Your comments inspire us to continue to offer the best service with a big smile. We look forward to your next visit to...More

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Questions & Answers
Ask a question
Drew R
March 28, 2018|
AnswerShow all 2 answers
Response from SimonCashua | Property representative |
Hello, Thank you for asking! In our web page you don t need to select any airline, you just have to manually enter the information. Send us an email to contact@cancunshuttle.travel Regards,
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mbagnese
March 12, 2017|
Answer
Response from SimonCashua | Property representative |
Hello mbagnese, We have 3-point seat belt See you soon :)
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Irit L
April 10, 2016|
Answer
Response from SimonCashua | Property representative |
Hello Irit, please check the we page to get a quote. Regards
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