Hi Amy, Thank you for sharing your feedback with us. We apologize for the inconveniences caused by the weather, but we're glad to know that despite that, you had a good experience with us. Our ScubaCaribe Staff is extremely pleased to welcome you every time and we are looking forward to continuing creating beautiful memories with you Warmly, ScubaCaribe Team

Dear Caitlin, Thank you for sharing your feedback with us. We apologize for the inconveniences caused by the weather, but we're glad to know that despite that, you had a good experience with us. ScubaCaribe is a place where the genuine care and comfort of our guests is our highest mission. We are looking forward to welcoming you again. Best regards,

Dear Ptarzam, Thank you for sharing your experience with us. It is great to hear that you enjoyed the service at ScubaCaribe. We will pass your nice words to our staff. Hope to see you again really soon, Regards, ScubaCaribe Team.

Enriza, thanks for recommending us with a 5-star approval rating. :D We're truly glad that our team was genuinely focused on making sure you had a great time. They always aim to find solutions and ensure that your experience remains enjoyable and hassle-free. We hope to have the pleasure of welcoming you back in the future for keep creating a safe and stress-free environment for you. <3

Dear Carol, We are thrilled that you enjoyed this incredible activity with us. Undoubtedly, Isla Mujeres is a place full of landscapes that are worth visiting. We hope to welcome you again very soon. Best regards, ScubaCaribe Team.

Hi! We are very pleased that the activity was to your liking. One of our main missions is to always maintain the trust and safety of our clients. It's good to know that you had no issues and that your entire family had a good time. We hope to welcome you back really soon! Warmly, ScubaCaribe Team

We're sorry to hear that you had a disappointing experience during your recent tour with us. We'll take your feedback into consideration and look for ways to improve our communication with our guests to avoid similar misunderstandings in the future. Regarding the snorkeling duration, we understand that it may have been shorter than you expected, and we apologize for any inconvenience this may have caused. As for the shopping time on the island, we offer it as an optional activity for those who are interested in purchasing souvenirs or exploring the island. Regarding the requirement to bring your driver's license, credit card, or cash, our salesforce does include this information in its tour briefing to ensure our guests are prepared for any additional expenses they may encounter during their tour, but we'll make sure to communicate this more clearly. If you have any further concerns or if there's anything else we can do to improve our service, please don't hesitate to reach out to us directly: sales.concierge@scubacaribe.com Thank you for your feedback.

Dear Brittany, Thank you very much for your comment. It is good to know that our staff provided you with excellent service and left you happy. We hope to serve you again soon. :) Warmly, Scuba Caribe Team

It's always our top priority to ensure that our guests have a memorable and enjoyable experience with us. Carrie, you were no exception. :D We appreciate your recommendation and look forward to serving you again in your future vacations!

We will never get bored of reading that our Sea Bus' colleagues do their work with pride and put a "funny safety" in every stride. :D Wendy, we're grateful for your loyalty and recommendation to others who are looking for living an unforgettable experience. We truly hope to welcome you back in the near future wherever you visit ScubaCaribe. <3