We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Safe and cheap

Easy to purchase tickets at the bus station. Can pay using credit card, no extra charge. If you can... read more

Reviewed 1 week ago
PriyaRA
,
London, United Kingdom
via mobile
Reliable bus service

The ADO is a very reliable bus service. We took it from the airport to the Cancun downtown (main... read more

Reviewed 1 week ago
Peter K
,
Vancouver, British Columbia, Canada
Read all 685 reviews
74
All photos (74)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent59%
  • Very good30%
  • Average6%
  • Poor2%
  • Terrible3%
Travelers talk about
“downtown cancun”(23 reviews)
“clean buses”(9 reviews)
About
Local Weather
Powered by Weather Underground
82°
67°
Nov
80°
65°
Dec
80°
63°
Jan
Contact
Cancun, Mexico
Website
+52 800 369 4652
Call
Top Selling Tours & Activities in and around Cancun
from $10.80
More Info
from $25.99
More Info
from $10.00
More Info
from $16.00
More Info
Reviews (685)
Filter reviews
284 results
Traveler rating
175
71
16
8
14
Traveler type
Time of year
LanguageEnglish
More languages
175
71
16
8
14
Show reviews that mention
All reviews downtown cancun playa del carmen clean buses main terminal buy a ticket ibis hotel mexican pesos ticket booth air conditioned pay pesos your luggage comfortable bus quintana roo hour trip ferry to cozumel renting a car city bus
FilterEnglish
Updating list...
1 - 10 of 284 reviews
Reviewed 5 days ago

PLease, Please carry your Tourist visa immigration form with you at all times. i was riding on an ado bus immigration officals entered the bus and asked for everyones identification. If your a foreigner and you dont have your tourist visa with you they will...More

1  Thank Denise D
Reviewed 1 week ago via mobile

When taking an overnight bus from Merida to Palenque, me and another passenger had valuables stolen from our hand luggage (camera, Laptop and other electronics). my backpack was in inbetween my feet with one strap around my leg, so i thought my stuff would be...More

2  Thank Safari823111
Reviewed 1 week ago via mobile

The buses are nice touringcars, driving on scheduled time, but do not buy tickets online! We needed tickets for the 5th of november. When we made the only order we received the tickets, but it said 4th of november. I thought I made a mistake,...More

1  Thank Elvira B
Reviewed 1 week ago via mobile

Easy to purchase tickets at the bus station. Can pay using credit card, no extra charge. If you can buy tickets a few days in advance as I notice you can get a better deals as they sometimes have offers. First class, cheap and safe....More

3  Thank PriyaRA
Reviewed 1 week ago

The ADO is a very reliable bus service. We took it from the airport to the Cancun downtown (main bus station) and also to the Playa del Carmen and back to Cancun.

1  Thank Peter K
Reviewed 3 weeks ago

Website best if you understand Spanish however our hotel concierge helped us. We chose the Platino service, about 720 pesos each return. Impressive bus and service. 26 seats, all reclining, lots of legroom, dinky blanket, free drink and a sweet snack bar. Plus ear pieces...More

2  Thank rosco2
Reviewed 4 weeks ago

This is the second time we have visited Cancun and relied on public transportation to get around. We used the public buses to get downtown to the ADO when we wanted to visit Playa Del Carmen. Good service, good schedule, nice buses to ride, good...More

1  Thank MrJekyll68
Reviewed 4 weeks ago via mobile

Perfectly placed bus terminal with very comfortable and clean modern buses and safe drivers to get you where you want to go whether it’s to the airport or to downtown playa del Carmen. You can go to Chichen Itza or take a trip to Tulum....More

4  Thank campo84748
Reviewed 4 weeks ago

ADO is a great way to get around. Us it to go to Playa del Carmen and a few other cities. Confortable and on time.

1  Thank jlorosco
Reviewed October 3, 2018

You don't need to rent a car in Cancun area! ADO will take you everywhere you want for an excellent price! The buses are clean and safe. All cashiers speak English. You simply can't beat the price! Thank you ADO! You do a great job!

1  Thank Pawel S
View more reviews
Nearby
Nearby HotelsSee all 188 nearby hotels
Hotel Plaza Caribe
408 reviews
.04 miles away
Hotel Alux Cancun
106 reviews
.11 miles away
Hotel Parador
134 reviews
.17 miles away
Ramada Cancun City
429 reviews
.20 miles away
Nearby RestaurantsSee all 1,188 nearby restaurants
Gory Tacos
232 reviews
.18 miles away
La Habichuela Downtown
1,437 reviews
.17 miles away
Labna
319 reviews
.17 miles away
La Parrilla
1,626 reviews
.18 miles away
Nearby AttractionsSee all 834 nearby attractions
Tulum Avenue
961 reviews
.36 miles away
Cenote Aktun Chen
380 reviews
.19 miles away
El Parque de las Palapas
496 reviews
.05 miles away
Questions & Answers
Ask a question
gbsrunner
October 27, 2018|
AnswerShow all 2 answers
Response from Martini_in_Paris |
You can get the ticket right after picking up the luggage on your way to exit the terminal. And right there they tell you where exactly outside to take the bus, otherwise walk outside and you will see the buses and the red... More
1
Vote
gbsrunner
October 27, 2018|
AnswerShow all 3 answers
Response from Pawel S | Reviewed this property |
It is at the airport, you almost walk into it when you exit the baggage claim. There is also and information desk and ticket counter.
0
Votes
ChuckTravel18
October 5, 2018|
Answer
Response from LonestarGumby | Reviewed this property |
Neither. ADO bus service is inter-city bus service, therefore it does not go to *any* hotels / resorts -or- Air BnB. For example, service is between the airport (CUN and downtown el Centro Cancun {the city}, or Playa del... More
0
Votes