Historical Tours
6+ hours
Free cancellation
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$610
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Chichen Itza Tour
Chichen Itza Tour
4.5
7:00 AM - 7:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Sunday
7:00 AM - 7:00 PM
Full view
About
Chichen Itza Tours was founded in 1990 and is one of the travel agencies with more experience in the Yucatan Peninsula regarding tours through the Mayan World. Chichen Itza Tours also offers excursions to different Mayan ruins for individuals and groups. All our products are selected and carefully chosen to achieve excellence.
Tours and Tickets by Chichen Itza Tour
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
726 reviews
Excellent
464
Very good
123
Average
58
Poor
26
Terrible
55
Roger M
7 contributions
May 2021
We had a rental car so we got there early before the crowds. This place is tremendous and worth the effort to get to. Lots of vendors offering guide services for $1000 pesos but we did fine without one by reading a bit ahead of time, looking at the info posted, and eavesdropping one nearby tour guides on occasion. Tons of sellers offering everything from carved onyx to jaguar calls - haggle if you want to buy! We finished by noon and hit a nearby cenote for a bit which also less busy because the tour group crowds had not yet arrived.
Written June 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pdamac
Ottawa, Canada248 contributions
Mar 2020
Chichen Itza is quite well preserved and deserves the UNESCO designation it now has. Be aware that even though we were told it's illegal to have the merchants selling within the site they're still there by the droves. Not too much Mayan original stuff if you ask me but there is a ton of options to buy if your interested.
Written March 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilma F
Naples, FL130 contributions
Mar 2020
My family took this tour and our guide was Daniel. I still cannot believe I saw ruins that were built in 300 AD! It was a 2 1/2 hour ride to the ruins. Our van had a cooler full of soda/water and the lunch was a ham and cheese sub (with mustard/mayonnaise packets), chips, apple, snack bar and small bottle of water. We used the tablets on the van while Daniel explained the history of these ruins. The dirt walkway to the ruins (and that surrounds the ruins) are full of tables with locals selling souvenirs. We learned that most of the souvenirs are made in China. Plenty of shade and you may bring an umbrella to shade yourself. It was 87 the day we toured. Our guide explained that what we have been taught and/or see on the History Channel is not always the truth. He is part Mayan. Of course you may NOT touch anything, but I was in awe to see sacrificial 'tables' and carvings and architecture still standing. This day was so worth the travel time and money that if we ever get the chance we want to take another tour.
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Debbye M
Los Angeles, CA9 contributions
Jul 2021
We booked the "Chichen Itza tour with Hubiku Cenote, Valladolid and Lunch". MISTAKE!
This was a terrible tour. 3+hrs on a bus with many broken seats stuck in recline position. Arrived almost 1130am. Expected lunch close to lunch time. Left Chichen Itza 145pm then more than an hour drive to lunch site. We only had a total of 2 hrs there, to eat, visit/swim the cenote, and visit the tequila "museum". But, first we had to suffer through a 20 min sales pitch for the tourist trap gift shop. Lunch buffet was terrible. American food (chicken, spaghetti, etc). And the quality was similar to an elementary school lunch. We were hoping for an authentic Mexican meal. Paid $3/adult extra for unlimited drinks. Only allowed to get one 6 Oz Pina colada or 6 Oz lime margarita (not frozen). And, we were only allowed to get 2 of these weak drinks bc the attendant disappeared. Skip the bathroom here... Disgusting. We stopped in Valladolid at a "jewelry store". I'm certain the tour guide gets a kickback for anything people on the bus buy. Tour guide ("Navarro") just kept randomly singing - not in any way connected to what he was telling us. He'd start singing after periods of silence; when half the bus was asleep. Very annoying to be awakened to a wanna be singer crooning. He seems to be knowledgeable but lacks the ability to read his audience. Would have been nice if he'd spent less time trying to sell us souvenirs and more time talking about things we were passing on the trip.
This was a terrible tour. 3+hrs on a bus with many broken seats stuck in recline position. Arrived almost 1130am. Expected lunch close to lunch time. Left Chichen Itza 145pm then more than an hour drive to lunch site. We only had a total of 2 hrs there, to eat, visit/swim the cenote, and visit the tequila "museum". But, first we had to suffer through a 20 min sales pitch for the tourist trap gift shop. Lunch buffet was terrible. American food (chicken, spaghetti, etc). And the quality was similar to an elementary school lunch. We were hoping for an authentic Mexican meal. Paid $3/adult extra for unlimited drinks. Only allowed to get one 6 Oz Pina colada or 6 Oz lime margarita (not frozen). And, we were only allowed to get 2 of these weak drinks bc the attendant disappeared. Skip the bathroom here... Disgusting. We stopped in Valladolid at a "jewelry store". I'm certain the tour guide gets a kickback for anything people on the bus buy. Tour guide ("Navarro") just kept randomly singing - not in any way connected to what he was telling us. He'd start singing after periods of silence; when half the bus was asleep. Very annoying to be awakened to a wanna be singer crooning. He seems to be knowledgeable but lacks the ability to read his audience. Would have been nice if he'd spent less time trying to sell us souvenirs and more time talking about things we were passing on the trip.
Written July 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rana A
1 contribution
Dec 2019 • Couples
Supposed to be picked up at 7am but bus showed up at around 7:30, took us around to pick up 2 or 3 other passengers . Then they came back and parked close to our hotel to be transferred into another bus. That bus showed up at 8:15 and we finally started at 8:30. They could have easily picked us up at 8:15an. Seats on the bus were narrowly spaced, very uncomfortable for a 12h trip.
At Maya town, operated by Baktun, for over 45 minutes they tried to sell us black stones. Buffet lunch was pathetic and greasy. Tour guide pushed to sell us mosquito repellent. I bought one bottle for $10, found no mosquito throughout our trip. A big con artist.
Tour to various places was okay. We arrived back at the hotel at 9 pm. Felt stress and pain in my back and legs for 2 days. Totally mismanaged by the guide in their attempt to sell black stones and other things. Wasted lot of our time.
Never again.
At Maya town, operated by Baktun, for over 45 minutes they tried to sell us black stones. Buffet lunch was pathetic and greasy. Tour guide pushed to sell us mosquito repellent. I bought one bottle for $10, found no mosquito throughout our trip. A big con artist.
Tour to various places was okay. We arrived back at the hotel at 9 pm. Felt stress and pain in my back and legs for 2 days. Totally mismanaged by the guide in their attempt to sell black stones and other things. Wasted lot of our time.
Never again.
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Henk C
3 contributions
Jul 2022 • Couples
What an incredible experience. Chichen Itza was breathtaking. The Cenote swim perfect to refresh afterwards. Food was good - remember it is a tour for loads of people but it was good.
However, the best thing was the service. Tomas, Carlos and Luis (unsure of spelling of his name) where fantastic. My wife and youngest Diaghilev got heat exhaustion during the trip and had to take it easy. Tomas went out of his way to help them.
Advice is to take the Plus package as it gives you refreshment throughout.
And please tip generously. We are lucky to be able to afford the trip and the local economy and people depend on us for their living.
However, the best thing was the service. Tomas, Carlos and Luis (unsure of spelling of his name) where fantastic. My wife and youngest Diaghilev got heat exhaustion during the trip and had to take it easy. Tomas went out of his way to help them.
Advice is to take the Plus package as it gives you refreshment throughout.
And please tip generously. We are lucky to be able to afford the trip and the local economy and people depend on us for their living.
Written July 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nlogan82
Flagstaff, AZ16 contributions
Mar 2020
We really enjoyed our tour that we booked through Thomas More. Our tour guide Gaby was really informative and fun. We were able to see and learn some really amazing history. The bus ride was made more fun through added perks. Be prepared for a long day. Lunch and drinks are provided. Plus a chance to experience some natural history as well. It was very warm so make sure to pack sunscreen and stay covered.
Written March 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa T
4 contributions
Aug 2023 • Couples
Amazing experience! This was my husband’s activity he chose to do while we were in Cancún, and I think I enjoyed myself more than him! Such a rich history and our tour guide Carlos is the reason my experience was so spectacular! With 24 years of experience and his own personal stories of his research of the ruins was amazing. We also paid for the VIP sitting in the front of the bus so I got to chew Carlos’s ear for all my thought provoking questions for hours. 🤣 the buffet lunch stop, the shopping the connotes were all added bonus’s. I bought allot of souvenirs there. Yes, it is a long day, but take the time to do it.
Written August 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AR90
Cork, Ireland37 contributions
Feb 2022 • Family
Scam, stay away. The tour guide Mr. Navarro only sells and sells and keeps selling. First, you will stop in the cenote, there the Mayas sell you tequila stones and more and more things. Then Chichen itzá, and to come back we stopped in Valladolid on a jewelry, my husband got me a ring with a stone that changes the color, a zultanita they call it, it’s not a zultanita. Please don’t choose this tour. Be aware, you will be scammed!
Written February 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wendimelcher
2 contributions
Jan 2021
We had the Chichen Itza tour and they were amazing. They were the best for info and flow and showing us all the wonder this place had to offer. We had Adrian, David and Victor and bus driver was Pedro. They were the best hands down with info and flow and giving us the best experience. We would use them again. Its worth every penny.
Written January 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Откуда лучше всего ехать в Чичен-Итцу? Из Канкуна?
Written December 26, 2019
es cierto que ya no se puede subir?
Written August 8, 2019
Hola!
Es correcto, en Chichén Itzá desde el año 2009 no se permite subir a ninguna de las estructuras y templos.
Si desea tener la oportunidad de subir puede visitar Ek Balam y/o Cobá.
Saludos!
Written August 9, 2019
que recomiendan chichen itza de dia o de noche?
Written July 29, 2019
Buen día,
Chichén Itzá de día y de noche son 2 aspectos diferentes. Durante la visita de día puedes conocer la historia y visitar ambas secciones (Grupo Norte y Chichén Itzá Viejo) con un guía. El espectáculo de Noches de Kukulcán solamente permite la visita en el grupo Norte, no cuenta con guía y el show dura unos 25 min.
Espero le sea útil la información y quedo a sus órdenes si requiere asistencia para excursiones.
Saludos,
Miguel
Written July 30, 2019
My family and I booked the following tour next month: Chichén Itzá All-Inclusive with Hubiku Cenote & Valladolid. We are staying in Playa Mujeres, Villa Del Palmar. Does Hubiku Cenote & Valladolid pick us up at our hotel? What time?
Written June 4, 2019
Hola,
Contamos con diferentes opciones y precios, le invitamos a visitar nuestro sitio web para precios e itinerarios. También puede contactarnos a través de nuestro formulario de contacto para obtener asistencia personalizada.
Esperamos contar con su preferencia.
Saludos cordiales,
Written November 14, 2018
I will be staying at the Zona Hotelera this June which is pretty far from the attractions. Do they provide pick up at this hotel for the following tours: Chichén Itzá, Hubiku & Valladolid with Breakfast & Lunch Tour And Day Trip to the Walled City of Tulum & Zacil-Ha Cenote Tour?
Written April 28, 2018
Hi!
Thank you for contacting us.
We pick up at all hotels in Cancun and Riviera Maya.
I recommend you to check our “Private Tours”, with this option you can customize your excursion to have a better experience.
Let us know if you need any further assistance.
Looking forward to being of serve.
Written April 29, 2018
Hi. Im looking to book a holiday in mexico this year. Main thing i want to do is visit Chechen Itza. what towns, resorts places etc do tours for this. I dont want to book a hotel and then find out theres no way of getting a tour to visit this place from that area. Also ones that would do hotel picket. Looking for a hotel beach front also. Im looking for more of a quiet but cheap resort.
Many thanks
Written February 9, 2017
I stay at Oasis Smart and booked the tour in the hotel lobby. The front desk people will tell you when the tour booking guy will come. You can meet him and pay and they will do the pick up and send back at the hotel.
This hotel is price right, clean, including breakfast, close to downtown. You can see how the local in this location.
Written February 15, 2017
Regarding the trip from cancun to chichen,were the roads good and the trip smooth? we have a person with a bad back and hence the question
Written June 26, 2016
There is a highway from Cancun to Chichen Itza and its in perfect conditions. Very smooth ride all the way.
Written June 27, 2016
HOLA Luis!! con que empresa te manejaste? voy en noviembre de 2016 por primera vez. Tienes alguna sugerencia sobre actividades, lugares para conocer?
Muchas gracias
Written March 30, 2016
La mejor empresa en gomexico.travel pero reserva el paquete con experiencias Xcaret... es la mejor opción y el paquete plus no es muy caro.
Written January 19, 2017
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.