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Review Highlights
The Spa at the Ritz Carlton- pampered!

True the spa is smaller than others, but packed with amenities. There is a shower put by the hot... read more

Reviewed September 23, 2018
Santa Fe, New Mexico
via mobile
Delightful spa experience

I decided to go to the spa for the afternoon one day on our vacation. I chose the 1 1/2 hour stress... read more

Reviewed October 21, 2017
Sherri A
Waco, Texas
via mobile
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Traveler Overview
  • Excellent56%
  • Very good33%
  • Average11%
  • Poor0%
  • Terrible0%
Sep 23, 2018
“The Spa at the Ritz Carlton- pampered! ”
Oct 21, 2017
“Delightful spa experience”
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Retorno del Rey #36, Zona Hotelera | The Ritz-Carlton, Cancun, Cancun 77500, Mexico
+52 998 881 0808
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Reviews (9)
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Reviewed September 23, 2018 via mobile

True the spa is smaller than others, but packed with amenities. There is a shower put by the hot and cold pool that when you turn it on is infused with citrus aromas. When I went to the steam room it also was infused with...More

Thank Uncoveringjoy
Reviewed October 21, 2017 via mobile

I decided to go to the spa for the afternoon one day on our vacation. I chose the 1 1/2 hour stress relief massage and facial and it was a great experience. I showed up a little early and stayed a little after my services...More

1  Thank Sherri A
Reviewed June 13, 2017 via mobile

This Ritz-Carlton spa is like many (Hong Kong, Bali, Barcelona) I have experienced: due to the relatively modest number of rooms at the property, required for the intimate RC experience, the spa facilities are also modest. I rarely see the full complement of steam/sauna/jacuzzi/water feature...More

1  Thank BobFaircloth
Reviewed March 4, 2017

Ideal for a spa day getaway - away from tourists and distractions. The services were on point - and deserve the "very good" rating but the space & decor need a facelift. The therapists were professional but the front desk staff and procedures were in...More

Thank Lilleah Q
Reviewed March 3, 2017

We went on Valentines day for massages and were so pleased! The massages were great and deep, and the masseuses knew what they were doing, which often in Mexico we have gotten massages that are nice but more of just a back rub. The masseuses...More

1  Thank TravelBugger83
Reviewed December 3, 2015

Spacious, Clean, Modern, Lots of English Speaking folks, good souvenirs, very beautiful place. My wife and I really felt comfortable. No form of harassment unlike downtown.

1  Thank keons637
Reviewed October 18, 2015

Wow, simply wow experience! The place is just an amazing space of luxury. As with any other staff at the ritz hotel, the staff here is super friendly and attentive to your needs. My sisters and I had the kayanta massage package -- it was...More

Thank azm1206
Reviewed January 17, 2015

I received the Avocado wrap & Shirodara add on. The treatment was very relaxing & the staff was very professional/welcoming. A very enjoyable experience.

Thank Mary M
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