Hola Bike Rental
Hola Bike Rental
5
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5.0
119 reviews
Excellent
109
Very good
9
Average
0
Poor
0
Terrible
1

cqg3
1 contribution
Solo
Incredible ! Enrique was so helpful , genuinely kind, responsive and flexible . He was exactly on time with delivery and pick up and when I had a (very small) issue with My bike he arrived almost immediately with a new bike for me . I highly recommend holabikes. As someone who is a frequent tourist and also works in tourist Industry I have rarely Interfaced with a company as good as this one . 100% recommend hola bikes
Written March 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Scenic276010
1 contribution
Solo
I recommend Hola Bikes VERY HIGHLY! Everything from start to finish was perfect. The bike was delivered and picked up exactly on time, the text communications were clear, and the bike was in perfect condition. Enrique is friendly, very helpful and efficient.
Written February 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Matthew M
2 contributions
Couples
Getting around on a rental bike was our ticket for an extended stay at Cancun La Playa. The terrain is flat and rental rate was good, even negotiable for long rental periods and the bikes are in good condition, basket and bell essentials. Having the delivery and pick up service at our front door made the experience logistically flawless and convenient.
Written June 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

luddy07465
Wanaque, NJ1 contribution
Family
My son is in training for the New York City Marathon so I needed to rent a bicycle so that I could accompany him on his daily morning run while we were on vacation in Cancun Mexico. My neighbor who had been to Cancun last year told me to rent the bike from Hola Bike Rental. He said that they deliver and pickup the bike wherever you are staying. I emailed Hola Bike before I left for vacation and Quike from Hola Bike responded promptly to my email and ensured me that my bike would at my hotel when I needed it to be there. Enrique from Hola Bike delivered my bike to my hotel exactly the time I wanted it delivered even though there was torrential rain in the area. He delivered me a mountain bike in excellent condition along with a lock and a helmet. Hola Bike also rents beach cruiser bikes as well as baskets, bike lights and kid seats. Enrique also picked up the bike the last day of the rental the exact time he said he would so that I didn't have waste any of my vacation time waiting around for the bike to be picked up. I strongly recommend renting a bike from Hola Bike when in Cancun. They also deliver bikes to Playa del Carmen, Tulum and Puerto Morelos.
Written August 25, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

John Y
Wanaque, NJ5 contributions
Family
Rented 5 bikes from Hola Bikes in Cancun to ride for the day at Isla Mujeres. Enrique responded quickly via e mail to make and confirm the reservation and had the bikes waiting for us in the hotel lobby ahead of schedule. Easy bike ride to the ferry and bikes were a really good and fun way to get around and explore the island. Unfortunately we missed the last ferry back to our port in Cancun and we had to take the ferry to the downtown port which was not in the best area of town and was 20 minutes by bus from our hotel. In what is the best customer service I have ever experienced Enrique drove to downtown to meet us and drove us in his car back to our hotel - and then picked up the bikes. My family described Enrique as 'the nicest man in the world'
Written August 5, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

wolfepak
Indiana9 contributions
Family
Our family travels to El Cid at Puerto Morelos 2-3 times per year. We rented bikes from Hola Bikes during our last visit and will never go there again without renting from Hola Bike. Such great service and great equipment. Highly recommended.
Biking is such a great way to see get around and see so very much that you don't see in a cab.
Written May 21, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Yaffaisha
1 contribution
Family
Awesome customer service and it was so nice to ride this bike x a week as many times in wanted.
I highly recommend this company.
🐎☀️
Written March 23, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

MKEADSFAN
Waukesha, WI6 contributions
Family
Quike with Hola Bike Rental was wonderful to work with. We were renting a private villa in Tulum and he was great about delivering the bikes to us and picking them up. The bikes came with heavy duty locks and I requested baskets as too be able to use for shopping. The bikes were well maintained and would recommend HOLA to anyone looking for adventure on a bike.
Written February 24, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanks gor your comments, come back soon. It will be a pleasure to serve you again. Regards.
Written February 26, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peyton_T_R
Austin, TX8 contributions
Couples
I was going to rent a couple of bikes from Hola Bike for my stay in Cancun before finding out that my hotel provided them for free. I emailed them late in the evening, asking for 2 bikes to be delivered the next morning, and they responded immediately to let me know that they could do it. When I told them that I was no longer interested, they were just as quick to respond and very understanding. Should I ever need a bike again, I will be going here.
Written June 15, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you Peyton, We are at your orders whenever you want, it will be a pleasure to attend to you. Greetings.
Written June 16, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Murphy777777
16 contributions
This was our third year to rent bikes from Hola bikes. We love this company👏Quike delivered two lovely bikes to our condo. We had a small problem a few days later. He responded to our request for assistance within twenty minutes!
I can't say enough about Quike and Hola Bikes. We highly recommend them. 😍
Mary Jane Murphy
Written March 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Mary Jane, Thank you very much for your comment, at Hola Bike, we consider you one of our best customers and we appreciate the concept you have of us; It is an honor and a pleasure to serve you and we look forward to seeing you next year. Thank you!!! Quike.
Written March 5, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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