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Caribbean Connection

Features Animals
Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
Book In Advance
Tours from Caribbean Connection tend to sell out - travelers recommend booking in advance!
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Certificate of Excellence
Traveler Overview
  • Excellent88%
  • Very good6%
  • Average3%
  • Poor1%
  • Terrible2%
Travelers talk about
“ceviche”(72 reviews)
“whale sharks”(211 reviews)
“isla contoy”(37 reviews)
About
Caribbean Connection is one of the largest marine tour operators in the Mexican Caribbean. Home of the famous Whale Shark swimming tour along with the Contoy Island Ecoadventure (a federal reserve and bird sanctuary), Isla Mujeres all inclusive and...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Suggested duration: More than 3 hours
Contact
Cancun 77520, Mexico
Website
+52 998 295 1140
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Ways to Experience Caribbean Connection
from $115.00
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from $190.00
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Reviews (963)
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All reviews ceviche whale sharks isla contoy boat ride captain ricardo once in a lifetime light breakfast rent a wet suit bucket list item sea sickness amazing experience open ocean these gentle giants party boat these amazing creatures wear a life jacket shallow water
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1 - 10 of 605 reviews
Reviewed 3 days ago

I did not book trip. There were nine of us. Family and friends. I believe it was advertised as a snorkeling trip. The people who snorkeled spent about 30 minutes in water at first stop. Hardly saw any fish. There might have been 7 or...More

Date of experience: January 2019
Thank dave0072
Reviewed 1 week ago via mobile

Great awesomeness!!!! Had a wonderful time! Even greater host “Willy Wonka”, will do again ! Looking for great cool beautiful fun this is the boat !

Date of experience: March 2019
Thank Naijee P
Reviewed 3 weeks ago via mobile

This was the third time my wife and I went on this trip, so that says that a great time we had, this time we had my son and daughter in law with us. It was there first time I Cancun. Snorkeling on the reef...More

Date of experience: February 2019
Thank Gary P
Caribbean A, Director de Relaciones Públicas at Caribbean Connection, responded to this reviewResponded 1 week ago

Dear Visitor, SO GLAD to know you enjoyed your ISLA MUJERES UNLIMITED experience with us! We will share your comments with all our staff, especially with Willy! Tell your friends to join us for the BEST ISLA MUJERES SNORKELING TOUR in Cancun only with Caribbean...More

Reviewed 3 weeks ago

We were picked up 1 minute early which is very nice to see when most times the drivers are late, here. The ride was about 40 min due to traffic and our driver was not good. He was on his phone or texting or reading...More

Date of experience: February 2019
1  Thank kcschueler
Reviewed 4 weeks ago via mobile

Hola! El día de hoy hicimos la excursión a Isla de las Muneres con Caribbean Conection, pasamos momentos increíbles! Disfrutamos viajando, la playa es increíble! Con los snorkel que nos prestaron vinimos y nadamos con peces, de todos colores y tamaños! El agua es cristalina,...More

Date of experience: February 2019
Thank lauto-sc
Reviewed January 30, 2019 via mobile

I went scuba diving with Nico to two reefs off the coast of Isle Des Murjes. Great dives, lots of fish. Very well done tour, very professional. Highly recommendMore

Date of experience: January 2019
Thank Mbwillerth
Caribbean A, Director de Relaciones Públicas at Caribbean Connection, responded to this reviewResponded February 5, 2019

Dear Visitor, SO GLAD to know you enjoyed your DIVING EXPERIENCE with us! We will share your comments with all our staff, especially with Nico. Tell your friends to join us for the BEST DIVING EXPERIENCE in Cancun only with Caribbean Connection! Best regards Roberto...More

Reviewed January 29, 2019 via mobile

We were told that we are going on a booze cruise/snorkel and then going to Isla mujeres. We did not get any alcohol until bout 3 hours onto the boat ride and the selection was limited. The snorkel equipment was gross. I was not sure...More

Date of experience: January 2019
2  Thank Jesshare18
Caribbean A, Director de Relaciones Públicas at Caribbean Connection, responded to this reviewResponded February 5, 2019

Dear visitor, Let me start by thanking you for your kind review, in Caribbean Connection we take all of our visitor's opinion very seriously in order to improve and get better every day We regret that our Isla Mujeres Unlimited tour didn't fulfill your expectations,...More

Reviewed January 20, 2019

We traveled with caribbean connection to Isla Contoy and Isla Mujeres. The trip is very well organized. The staff on the boat is very friendly. We had a great fun and really enjoyed the trip to the beautiful island.More

Date of experience: January 2019
Thank mkwxx
Caribbean A, Director de Relaciones Públicas at Caribbean Connection, responded to this reviewResponded February 5, 2019

Dear Visitor, We are happy to know of your satisfaction with our tour as 97% of our participants agree. After 14 years and over 250,000 adventure seekers, we work hard every day to insure satisfaction. We will be happy to see you return to do...More

Reviewed January 10, 2019 via mobile

Although Isla Contoy was beautiful, we were very disappointed to find that this was not an ‘eco tour’ as marketed. The guides were more interested in getting everyone drunk and playing terrible music than giving us information about the wildlife or the islands. The snorkelling...More

Date of experience: January 2019
1  Thank TostadaTraveller
Caribbean A, Director de Relaciones Públicas at Caribbean Connection, responded to this reviewResponded January 11, 2019

Dear Visitor, First of all let me thank you for taking the time of writing this review, in Caribbean Connection we take all comments very seriously so we can improve and get better every day. We are very sad to hear that our tour didn't...More

Reviewed January 8, 2019

I absolutely LOVED this boat trip to Isla Mujeres and Playa Norte! The snorkeling was minimal, but the weather was super overcast and rainy. The staff were so much fun!! I took my kiddos, 22 and 24 on this excursion. We had a blast. I...More

Date of experience: January 2019
Thank Aminta L
Caribbean A, Director de Relaciones Públicas at Caribbean Connection, responded to this reviewResponded January 11, 2019

Dear Visitor, SO GLAD to know you enjoyed your ISLA MUJERES UNLIMITED tour with us! Will share your comments with all staff. Tell your friends to join us for the BEST Isla Mujeres and Contoy tours in Cancun! Best regards Roberto del Castillo Web Marketing...More

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Questions & Answers
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4acadia
September 30, 2018|
Answer
Response from gerardor936 | Reviewed this property |
Well, Xcaret is located between Playa del Carmen and Tulum and according to the webpage, transportation includes Tulum and surrounded areas so yes, Transportation must be included, of course the price must be a few bucks... More
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4acadia
September 18, 2018|
AnswerShow all 2 answers
Response from EdB222 | Reviewed this property |
They told us that the whale shark season is 15th June to 15th September.
1
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