For Handicap Travelers
Taxis & Shuttles • Gear Rentals • Private Tours
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8:30 AM - 6:00 PM
Monday
8:30 AM - 6:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 6:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 3:00 PM
About
FOR HANDICAP TRAVELERS, Its main function is to provide options and services to travelers with mobility limitations, to enjoy and visit, Cancun, Playa del Carmen, Puerto Morelos, Puerto Aventuras, Riviera Maya, in general all our beautiful Caribbean Mexican, our company takes seriously the concept of "Tourism for All" and are working to make whatever is necessary, to assisting with its limitations. Everyone can enjoy our beautiful country. We support all travelers to rent or buy a Wheelchair, A chair scooter, power chair, oxygen equipment (tanks or hubs) aid accessories for the bathroom, we even have cranes and electric beds (kind of Hospital), whichever it is your need, For Handicap Travelers we are ready to help you.
Cancun, Quintana Roo, Mexico

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Tours and Tickets by For Handicap Travelers
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(4 reviews)
(13 reviews)
(2 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
140 reviews
Excellent
133
Very good
3
Average
1
Poor
1
Terrible
2

stonerjc
Pittsburgh, PA19 contributions
Jan 2022
From the beginning of a request for a quote online to sharing of contact information and flexibility in terms of delivery times that needed to be adjusted, the process was exceedingly smooth. A downpayment by credit card was followed by the balance being paid in cash (US$ were accepted without complaint). We were late to get to the hotel because of a rental car delay and the delivery person was patient and understanding. Communication was solid (via text message throughout our stay) and they were flexible in terms of pickup time on our final day. The equipment was as advertised, clean, and worked well with my dad's CPAP machine. We would absolutely use them again.
Written January 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola John, The most important thing for us is to be useful and cover all your needs in the best way. Remember that in each visit to our destination, you will always have our services and assistance. We hope to see you very soon. 😄👍
Written February 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wolfalone
Schertz, TX4 contributions
Apr 2021
This was my 2nd time booking with For Handicap Travelers with Claudi Rodriguez and Alberto Velazquez. We made a great choice by booking a medium size scooter. I contacted Claudi to reserve another medium scooter. He told me I could also get transportation they would bring the scooter and pick it up at the same time. The professional service and the price were great. Claudi confirmed prior to our departure to Cancun. I received text from Alberto upon arrival stating he would meet us outside with our name on a sign. After clearing customs, we met Alberto & taken to the van with the scooter and to the resort. Alberto made the trip very entertaining & enjoyable. At the resort, he unloaded, went over scooter operation & gave us pickup info for the 20th to head home. He left me his cell number in case we needed any assistance. I was grateful he did. My wife had her portable oxygen machine with extra long tubing but had forgotten the connectors to switch the tubes. I text Alberto about the connectors & could bring it back to the resort. It was 9 PM. Alberto text he would check their office & contact me in the morning. He did with the time to meet in the lobby with the connectors. To me, He goes beyond his duties and ensures that their customers get what is needed. I would highly recommend Claudi and Alberto at For Handicap Travelers to anyone having special needs for a less stressful situation. We’re planning another anniversary trip in October and look forward to seeing them again. Hasta Luego, Amigo.
Written April 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Rafael, It was a great pleasure for us to be able to assist and support you. We hope to see you very soon and help you with your transportation from the Cancun airport, as well as the rental of scooter chairs. Cancun and the Riviera Maya is your home. Hasta pronto amigos! 😁👍
Written May 20, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Robert F
3 contributions
Jun 2022 • Friends
We got to take an accessible tour of chicken itza and it was an unforgettable experience. The whole Mayan city was mind blowing, our tour guide was incredibly informative and knew so many cool facts about the buildings and the Mayans. Also our handicap traveler guide, Alberto was amazing as well. He was extremely helpful and a fun guy to take the tour with. He also took us to lunch and had an amazing authentic Mexican meal.
Written June 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We are very grateful for giving us the opportunity to accompany you on your adventures in Mexico, Tulum and Chichen Itza, two incredible excursions with a lot of our history, I hope we can explore more places on your next trip. the adventures are many and we are waiting for you! Hasta la vista amigos!
Written June 29, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Holly L
19 contributions
Jun 2022 • Family
We spent a week at a Cancun resort. We rented 2 scooters for our parents to be able to easily get around the resort. Drop off and pick up of the scooters was easily done at the lobby. Our purpose for travelling to Mexico was to fulfil our dads dream of seeing chichen itza. None of the regular tours I looked up would accommodate a scooter. I contacted For Handicap Travellers and they arranged a private tour for our group. We were picked up and dropped off at our hotel lobby and we were able to take both scooters with us. Alberto was our driver. He was wonderful!! He showed such care and attention to our father and ensured he was comfortable and not left out of anything with his limited mobility. Alberto was very knowledgeable about the area and history and we enjoyed hearing more about Cancun during our drive. We had a lovely lunch and rest at a nice restaurant before our drive back. For Handicap Travellers was very good at communicating and providing quick emails or phone calls in response to any questions or concerns. Highly recommend!
Written June 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Muchas gracias! your words are the motivation that helps us to move forward; today and always we will be here happy and proud to be able to assist you and be useful so that your adventures in Cancun are always fun and safe. We are waiting for you soon, there are still many new adventures to experience! hasta pronto! :)
Written June 29, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BellaC
Washington DC, DC3 contributions
Oct 2021 • Couples
I am very pleased with the services this company provided for us. Claudia was very professional since the initial contact was made with them and Alberto who was in charge of the logistics was also on too of communicating with my husband at all times and making sure we had what we needed. We had them deliver the scooter at the Riviera Maya Barceló AO on the day of our arrival and it was delivered on time, the communication was spotless from the beginning, their customer service was top-notch and their prices were fair for the products and services rendered. We will definitely use them again when we go in a couple of months, and will continue to do so as long as they exist. Thank you for providing such good service! You cannot go wrong with them.
Written July 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for such a beautiful recommendation, we are pleased to know that we did our job well and above all that you had a wonderful vacation. Thank you for letting us be part of your adventure! "Mi casa es tu casa"
Written July 30, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jen
1 contribution
Jan 2020 • Business
I am so glad that I found this company to transport my family from Playa Del Carmen to Tulum. My family was going on a cruise to the Caribbean and none of the shore excursions offered by the cruise line could accommodate my father who is in a wheelchair. Lots of google searches later and no responses from other companies, I found For Handicap Travelers. Everyone I interacted with was great. Claudi was extremely responsive by email in answering all my questions. Alberto, our driver, was so friendly and helpful. He called to confirm our pick-up location which was great since we had never been to Playa Del Carmen. He also provided some tips on money exchange and even walked us all the way to the fare gates at Tulum. Highly recommend this company to other wheelchair travelers and we hope to use them again on a future trip to the Yucatán.
Written January 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Amigos! For us it was a pleasure and an honor to be able to assist you during your short visit to our destination, our transport services adapted with ramp for travelers in wheelchairs and other services, are always at your disposal. We hope to see you very soon again and have the opportunity to show you more of our beauties in Cancun and Playa del Carmen. Hasta pronto!
Written February 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vivian J
1 contribution
Jun 2022 • Family
We rented the handicap scooter for my mom since she has a hard time walking. This company uses what's app, which made it super convenient to keep in contact with them during our stay. They delivered the scooter to the resort where we were staying. They asked me to share my location and literally got there right as we did. As soon as we got out of our taxi, my mom was able to get into the scooter. The scooter worked extremely well, and never had any issues. We charged it every night and it was so simple to use. For a very reasonable fee (probably less than a taxi fare) they picked us up from our first resort to take us to our next one. They also picked up the scooter on the day of our departure. Everything was so seamless with this company, and the drivers were fantastic. Super sweet, super informative.... Just amazing! Having this scooter allowed us to have my mom participate in all the activities with us. We all enjoyed it, husband and kids alike. With eyes closed, I would surely use this company again. Customer service is so important for us and we have no complaints about the service received.
Written August 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you very much for your kind words. The entire team of our company is happy to know that we were able to please you and that your whole family had a nice experience. We hope to see you very soon! Hasta pronto!!
Written November 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gabriel
Santa Rosa, CA1 contribution
Jan 2020 • Friends
We used this company to help a disabled person in our party do a local tour. Alberto was AWESOME! Not only did he help provide wheelchairs but stayed with us during our tour to make sure it was accessible. Highly recommended!
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Gabriel, It was a great pleasure to meet you all and we thank you very much for the opportunity you gave us by allowing us to be part of your adventure in Tulum. It makes us very happy to know that our transport services adapted for tours and transfers from the Cancun airport, Playa del Carmen and the Riviera Maya were satisfactory. Please all of you come back very soon, there is still much to explore! Muchas gracias!
Written January 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GoBigUKBlue
Petersburg, KY63 contributions
May 2021 • Couples
We used “For Handicap Travelers” for oxygen. I ordered everything through email and Claudia made routine contact to get everything we needed (1 concentrator for room and 5 portable tanks). This isn’t the ideal way you want to come to Mexico but some people are worth a little extra effort to get to see PARADISE. The delivery was made to an Akumal resort at exactly 3pm everything was explained, they even showed me that all the bottles were full. The pickup was made at resort just as they said 7AM. I would definitely use them again. Thanks!!!!
Written May 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hola Amigos! Thank you for your kind words, we are pleased to know that we did what was necessary to help you in your adventure in Akumal Mexico. We hope to see you soon and help you with the rental of medical oxygen support equipment. We are waiting for you in any area of ​​the Mexican Caribbean. Hasta pronto. 😃👍
Written May 23, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

wmlwoods
Columbia, MO5 contributions
Nov 2022
I would not use this company. They require that you be present on arrival and when you leave the resort. An early flight required us to take an early shuttle, and, thus far, they have not agreed to simple picking it up from the Security office at the resort. Thus far, they have not accepted a compromise.
Written November 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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For Handicap Travelers (Cancun) - All You Need to Know BEFORE You Go

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