What To Do In Cancun
What To Do In Cancun
4.5
Cultural ToursScuba & Snorkelling4WD, ATV & Off-Road ToursAdrenaline & Extreme ToursBoat ToursEco ToursNature & Wildlife ToursHorseback Riding ToursArchaeology ToursDay Trips
7:00 AM - 9:00 PM
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
7:00 AM - 9:00 PM
Sunday
7:00 AM - 9:00 PM
About
We have handpicked all the best and most exciting tours, activities and adventures Cancun has to offer! What To Do In Cancun is your one-stop shop for the must-do sightseeing excursions, off-road quests, culinary experiences and sailing & snorkeling cruises.
Cancun, Quintana Roo, Mexico
Meets animal welfare guidelines

Awards
Travelers' Choice
2024
Tours and Tickets by What To Do In Cancun
Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles2,255 reviews
Excellent
1,946
Very good
149
Average
60
Poor
45
Terrible
58

Destiny P
1 contribution
5.0 of 5 bubbles
Jan 2023 • Friends
I had an amazing time with this excursion! We originally signed up for the Ziplining, ATV, Cenote, and tequila tasting. However, when we arrived we decided to upgrade to extending the duration of the Cenote and tequila tasting for 1 hour instead of 30 mins (they had a certain deal going on at the time that we arrived). The cost for 2 people was $75 usd. This also included unlimited tacos and all you can drink margaritas. The one thing to keep in mind is that they will not allow you to bring your cellphones on Ziplining and ATV.. you have to pay extra for the pictures that they will take of you. However, for the Cenote and tequila tasting you can have your phones. The cost could range from $75 usd for all photos, so please be aware of that. (In my opinion, the prices for photos varies based off of your agent that is selling it to you). Overall, I had a wonderful time. We had a very energetic and funny guide and he made it all worth while! His name is Marlon!! I really am satisfied with the experience and am happy that we upgraded. It allowed us time to enjoy ourselves in the water!
Written January 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Traveller, Thank you so much for your great review and your visit. We are so happy you had a good time with the upgrade we offered you. As you could see, this is an option to have a more private experience on this beautiful place. Hope to see you again very soon for another adventure on the mayan jungle. Best regards Reservation Department What To Do In cancun
Written January 20, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ty W
4 contributions
5.0 of 5 bubbles
Apr 2023 • Friends
We were a group of 6 ladies and did the vip experience and we had so much fun!! George (George of the jungle) was our tour guide and he was the absolute best, I dropped my phone at the bottom of the cenote and he dove in and grabbed it. They take lots of pictures throughout the entire experience and they all came out very high quality. The food and tequila tasting was great and all the employees were so high energy and knowledgeable. 10/10 would definitely recommend! I will be back!
Written April 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Tyranis, Thank you for your amazing review! Our staff will always make sure to help you in any way possible, so nothing will interfere with our visitors having the best time ever! We are so happy you recovered your phone and we hope to see you again very soon for another adventure. Best regards Reservation department What To Do In Cancun
Written April 17, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephanie T
1 contribution
4.0 of 5 bubbles
Jan 2024 • Couples
Kevin, Laura + others. MUCHAS GRACIAS! ☺️ I had a blast. Service was great. I’m appreciative. I wish you could do another trip to another city! Thank you!
Planning portion was 10/10.
I was paired with a group of 13 and 2 couples. I think they should’ve separated us with the other 2 couples to make a group of 6. Overall fun trip. Some portion of the activity no cell phones allowed for safety which meant if you wanted good pics you’d have to buy them at the end (The price wasn’t cheap). They also helped with transportation service. Trip was safe.
Written January 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Stephanie, Thank you so much for your enthusiastic feedback! We're thrilled that you had a blast on your trip, and we appreciate your kind words about the service provided by Kevin, Laura, and the rest of our team. Your suggestion about group arrangements is duly noted, and we'll use it to enhance the experience for future travelers. We're glad you found the planning portion to be top-notch and that the trip overall was safe and enjoyable. Your appreciation means a lot, and we would love to have you on another adventure soon. Thanks again for choosing us and sharing your positive experience. Warm regards, What To Do In Cancun Customer service representative
Written January 19, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Katrina E
McLean, VA35 contributions
1.0 of 5 bubbles
Dec 2022
Here is the run down: The driver picked me up like 40 minutes late. He drove like a maniac and played music really loud with offensive lyrics. He dropped me off at a tour company where I was apparently the only one signed up for this particular tour. The people there gave him attitude about that then sent me to a room in the back to wait by myself(??) I ended up getting a taxi and came back to the hotel. UHHHHHH!
Written December 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Katrina, Thank you for your review and feedback of your experience. As we talked with you previuosly you stated on your visit you were not feeling well and decided on your own to leave before the tour started by your own choice. The tour was operated normally with all the inclusions offered. We have however refunded the complete amount of your activity. Thank you again for your visit.
Written December 19, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

A S
1 contribution
1.0 of 5 bubbles
Jan 2024 • Friends
Fun with friends but our guide was being a bit greedy with money part. They deliberately make you pay $10usd to use a locker and say “we will give back $5usd”. In this case you would expect them to just charge $5 from jump.
But what they do after is say “we don’t make that much salary and rely on tips so please fill up our “happy box”. and when it’s time for give back locker keys, they expect to give them the $5 refund we paid for the locker.
They actually harrass you and say it out loud “oh you aren’t going to fill up the HAPPY BOXX?”
Trust me I don’t mind tipping, since the service was decent but I hate when someone harasses ppl for tips. IT IS EARNED.
Food was also bad.
Written January 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear valued customer, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience caused. Tipping is always optional for our visitors, and it is based on the service our staff provides. We will address the concerns raised about the locker fees and the approach to tipping with our team to ensure a more pleasant experience for our guests in the future. We value your input and hope to have the opportunity to provide you with an improved experience on your next visit. Best regards, What To Do In Cancun Customer service representative
Written January 4, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jualkyris S
Groves, TX3 contributions
5.0 of 5 bubbles
May 2023 • Couples
Really enjoyed all the activities offered for the price. Ziplines were amazing and had a variety. ATV appeared to be old and lacked some.maintenance, you must bring comfortable pants to avoid any accidents with shafing. The Cenote were so pretty and even though water was cold, the tequila and margaritas warmed you up. Andi the tour guide was amazing, she kept us entertained, ensured our safety and really cared about us having a good time.
Written May 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jual, Thank you for your visit and for choosing us. Our customer safety it is our number one priority and of course provide you an unforgettable experience on the mayan jungle. Please make sure to recommend us with your friends and family so they can come live this experience with us. Best regards Reservation department What To Do In Cancun
Written May 15, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Aud_Wes
Dublin, Ireland25 contributions
5.0 of 5 bubbles
Oct 2023 • Family
Amazing day from start to finish. Such a fun experience, absolutely loved everything. Staff are amazing, they go above and beyond to bring the fun. The communication from Leticia was brilliant. Can’t recommend enough. Great memories to cherish.
Written November 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're thrilled to hear about your amazing day! Thank you for your kind words. It's fantastic to know you had a blast and enjoyed the exceptional service from our staff. We'll be sure to pass your appreciation to Leticia for her excellent communication. We can't thank you enough for your recommendation, and we hope you continue to cherish the wonderful memories you made with us! What To Do In Cancun Customer service representative
Written November 1, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andrew R
14 contributions
1.0 of 5 bubbles
Aug 2022 • Solo
I hate to write this review because I liked the activities and my guide, but this situation needs to be addressed. We had a young lady traveling solo with us on our tour. She told us that after the tequila tasting she wanted to buy a bottle of tequila. She talked to the promoter/seller and the seller pointed her to a man handing out drinks. This man lead the young lady to the bathroom area and made unwanted sexual advances towards her. I’m sorry that she had that experience, and I hope the management addresses it.
Written August 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Andrew, Thank you for your feedback on this situation. Please know we take this kind of reviews very seriously as it involves a visitor of our eco park. Our main priority is to provide a healthy and safe envoironment for all our clients. We will definately look into this situation and we appreciate you letting us, we condem all activities of this nature and will investigate regarding your review. If you could please provide us more information regarding this situation so we can have a beter perspective of what occurred. Thank you again for your visit and feedback Best regards Reservation department What To Do In Cancun
Written August 24, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ralitsa A
4 contributions
1.0 of 5 bubbles
The prices are not accurate. We paid $75 each but this is not the real package price. When you arrive they ask you to pay $45 extra per person if you need to “upgrade”, and this is with discount. So be ready to spend roughly $150 per person.
Written September 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback, and we apologize for any confusion. We want to clarify that the price offered at the location is for an optional upgrade to our VIP Package, which includes additional features and benefits. We understand that this might not have been made clear, and we appreciate your input. We'll work on improving our communication regarding pricing options to ensure a more transparent experience for our guests. We hope you were still able to enjoy your adventure, and we value your visit. Best regards What To Do In Cancun Customer service representative
Written September 18, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jessica L
1 contribution
1.0 of 5 bubbles
We have been coming to Mexico for 10 years, and we’ve never had an experience this bad. We booked the ATV, cenote, zip-lining, and tequila tasting excursion, but ended up waiting for 45 minutes without being able to participate in any activities. It was completely disorganized and frustrating.

When we asked for a refund due to the inconvenience, they flat-out refused. We've never experienced such poor customer service in all our years of visiting Mexico. We won’t be booking with this company again and advise others to avoid them as well. This was a total waste of time and money!

If you enjoy tourist traps where everything is geared toward upselling and spending more money than your original booking this is the place for you!!!!
Written October 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback, and we are truly sorry for the negative experience you had during your recent visit. We understand how frustrating it must have been to face disorganization and delays, and we sincerely apologize for the inconvenience. Your comments about customer service are concerning, and we are reviewing our procedures to ensure this does not happen again. We would like to further discuss your experience and work towards a resolution. Please feel free to reach out to us directly so we can address this matter appropriately. Best regards, Customer Service Team What To Do In Cancun
Written October 3, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 2,140

What To Do In Cancun - All You Need to Know BEFORE You Go (2024)

All Cancun HotelsCancun Hotel DealsLast Minute Hotels in Cancun
All things to do in Cancun
Day Trips in CancunAmusement Parks in Cancun
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars