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Mayan Gate Tours

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Address: Av. Nader # 42 Plaza del Conde Local 203 | Cancun., Cancun, Mexico
Phone Number:
+52 800 022 0022

The Mayan Gate is a trusted travel services provider which first began...

The Mayan Gate is a trusted travel services provider which first began operations in 2005; throughout these years we have been helping people make memorable vacations and are proud to say that our repeating customer’s volume continues to grow year after year; this means more people happy and satisfied about their wonderful vacation time and the services we provided.Our main goal is to be an open gate to welcome visitors from all around the world to this wonderful place we call home, the Mexican Caribbean, a place whose people are expecting you with open arms as it is no secret that Tourism is the most significant economic activity on the region, so our people are always willing to provide the best service you’ve ever experienced so that when you get back home and start planning your next holidays you will think of our destination again and return with us, because once you’ve visited Mexico there is really no place else where you will feel like home away from home.It is with pride that our team of professional and skilled tour guides, reservation agents, bus drivers, and all of us at The Mayan Gate expect to be at your service, feel free to enter the Mayan World thru the wide door The Mayan Gate represents, we will be more than happy to be of assistance for you and your family.May the JOY be with you on this vacations and always!Sincerely ,The Mayan Gate Family.

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TripAdvisor Reviewer Highlights

Read all 64 reviews
Visitor rating
  • 13
  • 8
    Very good
  • 12
  • 11
  • 4
Tour was pretty good, but our bus broke down

I booked the Chichen Itza Classic Public tour through USA Transfers and 24-hours before the tour found out via e-mail that it would be conducted by this company. Afterwards, I... read more

3 of 5 bubblesReviewed August 2, 2015
Philadelphia, Pennsylvania

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64 Reviews from our TripAdvisor Community

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Showing 48: English reviews
2 reviews
5 of 5 bubbles Reviewed April 28, 2016

let me start by saying I love Cancun and if you need a great hotel resort, you cant get any better than the Beloved Playa Mujeres... Ok so we did the Tulum Extreme with the trip to the Mayan ruins, zip lining, reppeling and snorkeling. I could not have had a better tour guide. Alejandro took us all the way... More 

Thank Catilyn D
Philadelphia, Pennsylvania
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed August 2, 2015

I booked the Chichen Itza Classic Public tour through USA Transfers and 24-hours before the tour found out via e-mail that it would be conducted by this company. Afterwards, I was quite worried after seeing the reviews of the company on tripadvisor, but I have to say that the tour wasn't that bad, and the tour guide Raymundo was great.... More 

1 Thank D H
Boston, Massachusetts
Level Contributor
11 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed March 30, 2015

We opted for the classic tour just for its convenience –transport, food and guide all included and was reasonably priced. If you are running short of time and do not want to spend a whole day away from your resort, then it is better to opt for a private tour. The tour started with us being picked up at 7.30am... More 

1 Thank traveller1915
Berkeley, California
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 22, 2014

Booked through USA Transfer (Public tour to Chichen Itza for $51/person). Pick up was at 7:00 am but they arrived at 7:15am but waited till 7:30am for everyone in our hotel to come down. Then they took us to a mall where we registered and waited for folks to arrive from different hotels to gather. We finally left around 8:40am... More 

1 Thank muxtheic
Stoughton, WI
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed December 18, 2014

Well I wasn't overly impressed with this tour. They pick you up at 7am and take you to a mall to wait for other people who are taking the same tour. The mall wasn't open and it would have been nice if there was a coffee stand or something. Once we left, around 8:30ish we stopped by a souvenir stand... More 

1 Thank stomczak
1 review
2 of 5 bubbles Reviewed October 6, 2014 via mobile

What can I say..since the moment the bus picked us up I knew I had made a mistake in not getting a private tour instead. The bus was old and the air conditioning wasn't working properly. They pick you up at 7, take you to the mall to pick up your tickets then maybe around 9 am you're on your... More 

Thank jackieabi
Atlanta, Georgia
Level Contributor
41 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed September 3, 2014

I am still not sure how many stars to give to this tour (booked through USA transfers). As the other reviewers have mentioned, the tour does not start until 8.45 am no matter how early they pick you up. (They picked us up at 7 AM, just in time to make sure we miss the resort breakfast and then leave... More 

Thank Katy D
2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 11, 2014 via mobile

We did the chitzen Itza tour with Vic. The price was half the price of all the other tours so I was a little worried. To my surprise they pulled up in a nice modern bus with great A/C! Vic was a great guide and kept the trip interesting. The trip was a whole day. And the pyramids were cool,... More 

2 Thank imfly55
Salt Lake City, Utah
Level Contributor
40 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed June 28, 2014

Interesting idea.. seeing pyramids. But too dang hot to enjoy. And overpriced for summertime. Winter may have been justified. Bus wasn't as comfy as it could have been with a better a/c.

Thank Miya C
Los Angeles, California
Level Contributor
17 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed May 1, 2014

Booked through Entertainment Plus- totally regret this. Coming here and reading the negative reviews makes me feel better because now I know I was not alone in feeling scammed for my time and money. Sure, I ended up seeing Chichen Itza, but the entire day was a waste of time and I felt frequently pressured and obligated to give up... More 

3 Thank Satia79

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?