Always Diving & Water Sports

Always Diving & Water Sports

Always Diving & Water Sports
5
8:00 AM - 6:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM
Sunday
8:00 AM - 6:00 PM
About
AlwaysDiving is located at the Embarcadero Caribbean Carnaval in Playa Tortugas Km 6.5 at the Hotel Zone in Cancun (map available on our website).We have been providing tours for divers and non divers in Cancun and Riviera Maya for over 32 years and we love what we do (we understand that not everyone on the family does scuba diving).If you need personalized assistance visit us, or call our TOLL FREE number.Here is a list of activities we can provide you.-Scuba Diving and Snorkeling in Cancun and Isla Mujeres.-Diving lessons and Certifications at all levels.-Special dives for advanced divers.-Whale Sharks Sighting.-Fishing.-Parasailing.-Wave Runners.-Jungle Tour.We believe in making friends not customers. You have just a little bit of time to being here in PARADISE, our GOAL is to make this time unforgettable.Sincerely,AlwaysDiving Team
Cancun, Quintana Roo, Mexico
Meets animal welfare guidelines

Awards
Travelers' Choice
2024

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Travelers talk about
(19 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles372 reviews
Excellent
361
Very good
4
Average
1
Poor
4
Terrible
2

Cathy F
Chicago, IL51 contributions
5.0 of 5 bubbles
Aug 2020 • Friends
Alvaro and his team are truly incredible, and of all of the dive shops/divemasters I’ve dived with across the world, he is certainly my favorite. I’ve had so many fantastic experiences as he is my go to when visiting the region but I’ll highlight some reasons why he’s great:

First, he is very focused on diver safety, which is absolutely critical. The first time we reached out to dive with him, he politely steered us away from a more “difficult” cavern dive until he could assess if we had sufficient buoyancy control, which also evidences his conscientiousness around not allowing damage to happen to the fragile cenote environment. While some may find this frustrating, I think it’s a great example of his stewardship to preserving the unique structures that exist in the riviera maya for decades to come. And he has shown us around some of the most amazing cenotes!! Highly highly recommend doing this if you are a certified diver as it’s a sight you can’t see almost anywhere else. Out in the open ocean Alvaro is able to find all sorts of creatures you may miss normally, we found sea turtles, lobsters, sea snakes, all sorts of fish... he has been diving for a long time and knows all the tricks.

Second, he’s honest. Earlier this year we had arranged to go bull shark diving with him but mysteriously the sharks had all disappeared in December. He called me the week ahead of our trip fairly distraught by the situation as he knew I was very excited to go see them but his team had been monitoring the area for weeks and they were nowhere to be found. While we were very disappointed in this happening (eerie first omen of 2020..) instead of bringing us out knowing we wouldn’t see anything as some other shops in the area had still been doing , he preemptively suggested we either reschedule/cancel or go dive elsewhere. We opted to dive a few other cenotes with him and still had a fantastic time. We’ll be back for the sharks next year :)

Third, he cares, is flexible and accommodating as much as humanly possible. We had a couple friends down in Cancun with us in august who wanted to get PADI certified, but we also wanted to join them on some other dives plus add in a whale shark swimming tour. We somehow managed to do all of this within 2 days with Alvaro and he was more than accommodating, even driving from his office in Cancun to meet us in playa in order to get the training pool dives done prior to open water dives. When we had a car issue, he stuck with us and helped find local support.

Bottom line is, if you want to dive cenotes, or Cozumel, or Cancun or bull sharks or swim with whale sharks.. basically any aquatic activity in the Quintana Roo area... give Alvaro a call. You won’t regret hiring him or anyone from his team.
Written September 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so so much for your words!! We will ALWAYS try our best to give you the best experience of your life regardless the conditions we encounter. We value your time, and thankfully there is always a solution for every inconvenience. We take safety very seriously and we will always put it first!! Thanks again my friend and we hope we can dive together again!!!
Written October 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kbauddoc
12 contributions
5.0 of 5 bubbles
Jul 2020 • Solo
I have had the pleasure of diving in Cancun for the better part of 20 plus years. I have been with several outfits but none better then “Always Diving”, each and ever single time I have gone with them, with my wife or as a solo diver, it has been the very best of professionalism, courtesy, out of there way over the top caring about you your safety and the dive. Exceptional in everything and in every way possible. I stopped using all the others years ago and only go with Alvaro, he is not only a Master Diver and a great guy but he will treat you like family, like royalty and even better like a best friend. That’s because he becomes one, he takes you in and creates a friendship. I think I saw once in his own office a sign that said “we don’t have or make diving clients we have and make diving Friends.” That sums it up nicely, he and his group will ensure that you have the most excellent adventure!
Written September 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"We believe in making friends, not costumers" We live by that. It is not only our slogan but our life motto. And we will always do everything possible and impossible to give you the best experience of your life!! We will always welcome you with open armas and we cant't wait to have you diving with us again!!!
Written September 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tarolynn P
Paramount, CA21 contributions
5.0 of 5 bubbles
Apr 2021
My husband and I spend a week in Cancun diving every day with Álvaro and Gerardo, We have spent a great deal of time diving in most of the Caribbean Islands and thanks to “Always Diving” this was literally our best Dive vacation.
We flew into Cancun from Los Angeles, and from the moment we booked the dives online, until we reluctantly returned home, Álvaro and Gerardo took us under their wings as if we were family, they were kind, generous with their time, and excellent communicators.
“Always diving” took time to create a distinctive dive package for us which included; Cenote Diving, Lionfish Hunting, taking the Ferry over to Cozumel for the swim thru’s, we experienced Bioluminescence on a night dive, and did drift dives that made us feel like we were flying!!
Both Dive Masters provided a dive experience of a life time, each and every dive was special, Álvaro’s web page clearly states what to expect from each dive so, no surprises. Dive shops in the area use resident captains and their boats for each dive, providing a slightly different experience for each dive location, providing us a peek into the local dive culture.
We rented a car, so on the mornings we were heading beyond Cancun for the next scheduled dive, Gerardo was waiting in front of our Hotel, promptly at the appointed time, for us to follow him to the next adventure, preventing us from getting lost and missing our dive!
On the day of the Cenote dive Álvaro was our personal guide he greeted each of us bright and early with a delicious homemade breakfast sandwich, yogurt and fruit, and a drink in an “Always Diving” commemorative bag for the drive over to the Cenote, what a treat!
On the first day of diving my husband used his air faster than the others in the group, cutting his dives short, as soon as Álvaro found out, he provided my husband with a steel 100 tank, at no extra charge for the rest of the week! My husband (and I) were delighted!
I really can’t say enough about their consideration for our wellbeing, safety, protection and attention to detail during our stay with them.
They both have a passion for diving and from the moment we met Álvaro and Gerardo they did everything they could, and beyond to ensure our experience would be nothing but extraordinary.
And definitely Yes! We plan on diving with them again!
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kind words, we truly appreciate them! Everyone at Alwaysdiving has the objective to create and encourage a safe, fun, and enjoyable environment. It always brings us joy to see that those who have deposited their trust on us have happy experiences. We would love to see you and your husband sometime again!
Written June 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

reviewmp29
7 contributions
5.0 of 5 bubbles
Jan 2023 • Couples
Alvaro and his crews made our first diving trip in Mexico very memorable. He was beyond helpful with logistics (directions to the dive locations, taxis, payment), and made us feel comfortable from the moment we met him. On the dives he was direct and efficient with gear set up and answering questions.

This was my first dive post-certification and he was very patient and also very helpful when working through equalization under water and all of the super important safety aspects of the dives.

Our favorite part about the experience was that after day 1, he let us know he had space the next day for a bull shark dive. The first day was so wonderful (saw an eel, barracuda, puffer fish, speared lion fish, and more)—that we couldn’t say no to joining. The shark dive will forever be one of my favorite ocean experiences.

Overall—he was so caring and you can tell he wants his customers to fall in love with diving just as much as he has—highly recommend!
Written January 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Connor M
Erie, PA18 contributions
5.0 of 5 bubbles
Dec 2022 • Couples
Researching to dive with Bull Sharks well in advance, I came across Alvaro, and his slogan of “Making friends, not customers,” holds true to the experience my friend and I had. I was blown away with Alvaro’s desire to satisfy his customers with an included breakfast, drive to Playa del Carmen from Cancún, and a 1-tank dive with bull sharks at a very reasonable price. His skilled crewmate, Tómas, even took phenomenal video and photo coverage with the sharks. Finally, Alvaro even got us a discount to lunch afterwords. If you’re looking for a personal experience, look no further than Alvaro-I will be certainly be reaching out to my new friend when I return to dive with him again!
Written December 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jon Hewitt
2 contributions
5.0 of 5 bubbles
Dec 2023 • Solo
I highly recommend Alvaro for any diving that you want to do in CUN. He’s been a diving instructor for over 40 years so knows what he’s doing but also knows the area inside out. The normal dive shops only offer a ‘choice’ of about 4 dive sites but Alvaro says he knows over 40 places to dive! His English is excellent and manner is professional without being anal about it. I went with him on his Bull shark dive which is a single dive (20m) and got to see a few of these gorgeous animals. The weather had been particularly poor and on the previous day they hadn’t seen anything, so there is a risk that you don’t see them I guess.

He kits you out, all good quality and well maintained kit, then you drive for about an hour to the dive site (Playa del Carmen, where the ferries leave for Cozumel). He takes no more than 7 divers at a time (there were only 3 of us when I went) and sends you any videos he gets of you without charging anything extra. The Government have now introduced a ‘slot/booking’ system to prevent loads of dive boats being in the area at any one time - a very good thing in my opinion.

Alvaro says he still has a passion for diving which is why he is still doing it; I reckon that that alone is a good reason to choose him if you want to dive on your Cancun trip.
Written December 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you, JonHewitt_uk, for your recommendation! Alvaro's 50+ years of experience and deep knowledge of the area make him a standout choice for diving in cancun. We're thrilled you enjoyed your dive with him and look forward to diving with you again soon!
Written April 18, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ben C
3 contributions
5.0 of 5 bubbles
Feb 2020
Alvaro is the owner and lead divemaster of this small shop. I say small because it really is a personal experience that you receive. I basically had Alvaro all to myself and dove with him 7 times during my trip to Cancun. He is a very experienced diver and was extremely patient with a novice diver like me. I also dove with Gerado (aka Jerry) who was amazing as well. They go to extreme lengths to extend their hospitality such as taking me to grab some conchinita pabils and lechon tacos when I got hungry (highly highly recommend trying these local dishes as they were amazing). The dives they took me to were absolutely amazing including Palancar in Cozumel, Taj Maha cenote, and a shipwreck dive. Definitely check this local dive shop out if you are ever in Cancun!
Written April 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much Ben!! We always try to put our 37+ year of experience to the test and give our friends the best experience of their lives!! You deserve nothing less than an awsome vacation!! And of course we could not forget the great mexican Cochinita. It is our secret weapon:) Thanks again Ben for your kind words!! We hope we have you diving with us again!!
Written September 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gazzar
Melbourne, Australia34 contributions
5.0 of 5 bubbles
May 2021
Arrived in Cancun for a last minute thing and after a little bit of Google came across Always Diving.. Sent off an email and after that organised everything via WhatsApp with Alvaro the owner..

Being last minute Alvaro was very flexible and setup 3 dives overall across a differing range of opportunities.. Wreck and reef diving was very high quality - however the Cenote dives as the last dive trip was definitely the best for last.

Have no hesitation getting in touch with Alvaro if you're in Cancun and want to dive - you'll be in extremely good hands and have a diving experience well catered for..
Written May 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your words, Gary! We always make sure to provide safe and enjoyable experiences to those who accompany us. We would love to see you again sometime!
Written June 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Larry T
New York City, NY2 contributions
5.0 of 5 bubbles
Jan 2020
My son and I took a quick 4 day trip to Cancun specifically to dive. After researching dive operators on Trip Advisor I decided to contact Always Diving. I phoned and Alvaro returned my call the same day. We had a great conversation and I immediately felt comfortable. He set up a schedule for three days. The first day was a wreck dive followed by a shallow reef dive. The second day was a trip to the cenotes. It was unbelievably exciting and Alvaro carefully guided us through two cenotes. The third day was supposed to be a dive featuring bull sharks. Alvaro advised us that none of the dive guides had seen sharks for the previous two weeks so he suggested we go to Cozumel. It was a great suggestion and we had two spectacular dives.

Alvaro was a great divemaster. He stressed safety and gave full briefings before each dive. He's very flexible and seems to know everyone in all of the dive locations and where to get the best tacos on the drive back to his shop. Go diving with Alvaro and you will have a great time.,
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for you kind words!! We love being part of these awsome experiences with you!!! We will always do everything in our power to give you the best trip ever and the most amazing dives!! We try to give you the best dives of your life and we will always find solutions for everything!! Thanks again my friend and we hope we have you diving with us again!! Until next time!!
Written September 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nick Nguyen
1 contribution
5.0 of 5 bubbles
Jan 2020 • Family
Wow, that sums up this place! I signed up my daughters for a discover scuba class today but the wind conditions are so bad we didn’t go out for the reef dives. Alvaro took them on a free beach dive to show them the basics of scuba and they had a great time. He refunded us the money in full because the conditions was not good for my daughters to go out. As a certified scuba diver, I’ve been on plenty of dives but never with this company before. I highly recommend going with them for so many reasons. Alvaro is one of the best instructors I’ve met and I will be using his company for any future dives in Cancun. I’m certain you will not regret going with Always Diving. They truly deserve a 5+ star rating!
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your amazing words!! We put safety first ALWAYS!! We care for our friends deepely and we want them to feel safe at all times!! We have over 37 years of experience in the diving world adn we know that there is nothing more satisfying than a safe and fun dive!! Unfortunately we can't control the weather, but there will always be another reliable option for a dive and we will always try to find it!! Thanks again my frind!! We hope we see you soon!!
Written September 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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