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Address: Cancun, Mexico
Phone Number: +52 998 881 1361
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Professional

I have used BD Travel as transportation service between airport and my hotel. They are very professional, courteous and right on time. I would recommend them.

5 of 5 bubblesReviewed 2 days ago
Srinivas K

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3,861 Reviews from our TripAdvisor Community

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Showing 2,629: English reviews
Saint Charles, Illinois, United States
Level Contributor
10 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

After using Best Day airport shuttle for many years, we were disappointed when the shuttle did not show up at Puerto Juarez Ferry Terminal for our trip to the airport on Nov. 16, 2015. We were at the pickup location 15 min. prior to the designated time, and waited approx. 30 minutes beyond the time, but the driver did not... More 

Helpful?
Thank Maggie B
BestDayTravel, Gerente at Best Day, responded to this review

Dear Maggie: Thank you very much for bringing this matter to our attention. With the help of the information given in your review and the name being displayed on your TripAdvisor profile, we were finally able to track your reservation in our booking system. We keep records of every incidents and complaints we have received in the past and your... More 

1 review
5 of 5 bubbles Reviewed 2 days ago NEW

I have used BD Travel as transportation service between airport and my hotel. They are very professional, courteous and right on time. I would recommend them.

Helpful?
Thank Srinivas K
St. Catharines, Canada
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Our shuttle service and excursion booking was quick and easy through BD travel. We wanted to cancel an excursion and we recieved a refund no problem. Very satisfied.

Helpful?
Thank Melissa S
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

You only need to know one name Sara Quiroz. She is amazing! She helped with all our planning and made our excursions wonderful. She is the only person you need to see and she will help you with anything and everything. I was truly amazed at how helpful she was and then as I was waiting she was helping another... More 

Helpful?
Thank bobolr
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 days ago NEW

After it took 1 hour to get through immigrations in Cancun, I was beyond frustrated to wait 45 minutes for Best Day to depart the airport. Upon checking in at their desk, we were told the shuttle would be there "in a few minutes". We waited 20 minutes before asking how much longer; we were again told "a few minutes".... More 

Helpful?
Thank DStetz12
Newmarket, Canada
Level Contributor
15 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

We met two guys since they are on a rotation: Manny (Manuel) Very thorough and experienced. Gave us lots of useful info and introduction. Booked three excursions for us: Chichen Itza with Ik-kil cenote. Private van trip to Downtown Cancun. and sailing trip to isla Mujeres with snorkeling. Jorge We found out that we were promised to go to the... More 

Helpful?
Thank Jerry C
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago

Via Flight Centre Canada we booked out vacation which included airport transfers to and from our resort with Best Day. Pick up both ways was on time, clean vehicles and courteous drivers. No complaints whatsoever. Also used Best Day to book a Catamaran trip with Albatros Catamarans (disappointing day outing) but again, the transportation both to and from our resort... More 

Helpful?
Thank BBQBB
Boise, Idaho
Level Contributor
13 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 week ago

BD Travel (BestDay.com) turned out to be quite the gem. While our initial contact with them had been prearranged by another party, their services on numerous occasions where more than had been anticipated. The staff is excellent and went out of their way to fix a transportation error that our travel company made, saving us hours of being run around... More 

Helpful?
Thank avj25007
2 reviews
5 of 5 bubbles Reviewed 1 week ago

We only used for travel from to and from the air port and little bit around the resort, but everything was great. The driver was kind and always on time. Overall the service was great. Don't hesitate to book them for taxi needs.

Helpful?
Thank Siddhant K
Nashville, TN
Level Contributor
26 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We have been to Cancun three times now and we had used Best Day each time. The first time they very much impressed so us (it was part of a package deal through Costco) we booked them a second time directly. This last time was another package deal through Costco. They are friendly and informative, they were on time and... More 

Helpful?
Thank kazumdc

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?