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Entertainment Plus

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Cancun 77560, Mexico
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Review Highlights
Always dependable

We have used USA-Transfers for our transportation to and from the Cancun Airport about 5 times now... read more

Reviewed 1 week ago
Tony K
Easy, affordable, and reliable service!

Booked a round-trip USA Transfers shuttle from Cancun Airport to Tulum. It was a great price and... read more

Reviewed 2 weeks ago
Allison D
,
New York City, New York
Read all 6,261 reviews
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Entertainment Plus has been in business here in Cancun, Mexico for over 12 years now and we pride ourselves on our customer service and reputation. Our transportation division, USA TRANSFERS, is recommended on more Cancun websites by unbiased travelers than any other Cancun Airport Transfer Company.We believe everyone should receive the best customer service from staff who truly cares about their clients, not sales-driven pitches from high pressure reps. We speak English and Spanish, are local in Cancun, and available everyday. Entertainment Plus also offers the most flexible cancellation policy in town! Try us once and you'll come back every year!Entertainment Plus has been awarded the TripAdvisor Certificate of Excellence, recognition that we have worked very hard to earn. On our site you will find valuable Cancun info, our famous Private Tours, the best value on public tours and our reliable Cancun Airport Transfers.
  • Excellent90%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“usa transfers” (2,036 reviews)
“cancun airport” (974 reviews)
“great service” (570 reviews)
Closed Now
Hours
Hours Today: 7:00 AM - 10:00 PM
Suggested Duration: More than 3 hours
LOCATION
Cancun 77560, Mexico
Write a ReviewReviews (6,261)
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All reviews
"usa transfers"
in 2,036 reviews
"cancun airport"
in 974 reviews
"great service"
in 570 reviews
"return trip"
in 332 reviews
"always on time"
in 228 reviews
"private tour"
in 190 reviews
"playa del carmen"
in 269 reviews
"both ways"
in 142 reviews
"transfer service"
in 145 reviews
"confirmation email"
in 93 reviews
"within minutes"
in 145 reviews
"car seat"
in 82 reviews
"no worries"
in 80 reviews
"highly recommend this company"
in 98 reviews
"transfer company"
in 83 reviews
"round trip transfer"
in 58 reviews
"great company"
in 96 reviews
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1 - 10 of 5,782 reviews

Reviewed 1 week ago

We have used USA-Transfers for our transportation to and from the Cancun Airport about 5 times now. Never had a problem, and will never go back to shuttle buses. Laredo made our final leg back to the airport memorable.

Thank Tony K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 1 week ago

Dear Tony K, Thank you very much for your comment. We are glad our service fulfilled your expectations, and will make sure to pass your kind words to Loredo :) Hope to see you soon! Entertainment Plus - USA Transfers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Booked a round-trip USA Transfers shuttle from Cancun Airport to Tulum. It was a great price and they were welcoming and helpful upon arrival at the airport. The van was spotless and our driver had free beers and water for the 1 1/2 drive. On...More

Thank Allison D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 1 week ago

Dear Allison D, Thank you very much for your comment. We are glad that you liked our service! Hope to see you soon again! Entertainment Plus - USA Transfers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Travelling to Cancun, it is a must that you visit one of the cenotes. Once you are there, be sure to swim in the cold but refreshing water.

1  Thank Ruben M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 weeks ago

Dear Ruben M, Thank you for sharing your experience with us. We are glad you enjoyed your stay in Cancun and hope to greet you again on your next trip, Entertainment Plus - USA Transfers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed 3 weeks ago

We always use Entertainment Plus (USA Transfers) to get to and from Cancun Airport to resort! Great service and quick email responses.

Thank nyccouple2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 3 weeks ago

Dear nyccouple2010, Thank you very much for your comment. We are glad that you liked our service! Hope to see you soon again! Entertainment Plus - USA Transfers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We went to Cancun again in feburary to explore a little bit. Omg! This place is amazing, the water was pretty cold but we had to jump in. Definitely you should visit this magic place.

Thank LillianSouza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 3 weeks ago

Dear LillianSouza, Thank you very much for your comment. We are glad our service fulfilled your expectations, Hope to see you soon! Entertainment Plus - USA Transfers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

The best experience ever We swimming inside of the senote the water is cool refreshing us and we got released We didn’t want to come out The trip ever Thanks

1  Thank Rosario M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 4 weeks ago

Dear Rosario M, Thank you for your review. Knowing we succeeded at providing a high quality service makes us happy! We hope to greet you again on your next trip, Entertainment Plus - USA Transfers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Booked them for an RT between Cancun airport and JW Marriott. They were simply awesome. Our return flight was delayed by a couple of hours. They rescheduled the pickup time as per our request. Drivers were very friendly and courteous too.

1  Thank unbiasedcritic2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 4 weeks ago

Dear unbiasedcritic2014, Thank you for your review. We are glad everything turned out great for you. We hope to greet you again on your next trip, Entertainment Plus - USA Transfers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2018

We booked the private transfer and the depth of communication along with the app was at first reassuring prior to arrival but this company exceeded expectation when we arrived and departed. Upon arrival we were met at the airport, efficient, friendly and seamless and the...More

1  Thank Epernay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 4 weeks ago

Dear Epernay, Thank you for your comment. We are happy to know everything went smoothly for you. We are looking forward to greet you again on your next trip, USA Transfers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2018

The booking and changing of reservation was very easy and USA transfer quickly responded to both my emails in a matter of minutes. Our driver, Rivera, on the way to the airport was great!. He came early and told us to enjoy our time at...More

Thank Leah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 4 weeks ago

Dear Leah B, Thank you for your review. We are glad you had a seamless experience with us, and will make sure to pass your kind words to Rivera :) It will always be a pleasure to serve you, Entertainment Plus - USA Transfers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2018

I saw Entertainment Plus had great reviews, and after looking on their website for private airport transfers, I saw the price was right as well. Booking was simple and easy and I received a confirmation very quickly. There was virtually no wait once we got...More

Thank Lauren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 4 weeks ago

Dear Lauren M, Thank you for choosing our company every time! We are proud to serve you and work hard to earn your business.We will make sure to pass your kind words to Rafael, García & Sal :) We hope to greet you once again...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Donna B
June 5, 2018|
Answer
Response from Daniela M | Property representative |
Hello Donna B, Thank you for considering us for our transfers. Please get in touch with our reservations staff to get a proper quote, you can send an email to: customer . service @ entertainment - plus . net Feel free to... More
0
Votes
Google Translation
sharadeeobrien
May 22, 2018|
Answer
Response from Daniela M | Property representative |
Hello sharadeeobrien! Thank you for considering us for your transfers. You can book your airport transfers, tours and activities at: w w w . entertainment - plus . net / Feel free to contact us at any time :)
1
Vote
Google Translation
lanle72
May 18, 2018|
Answer
Response from Daniela M | Property representative |
Hello lanle72, Thank you for considdering us for your transfers! Unfortunately our vans can hold up to 10 people maximum regardless of age. You can get in touch with our staff at customer . service @ entertainment - plus... More
0
Votes
Google Translation
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