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Address: Cancun, Mexico
Phone Number: +52 998 914 0290
Website
Recommended length of visit: More than 3 hours
Description:

Entertainment Plus has been in business here in Cancun, Mexico for over 12...

Entertainment Plus has been in business here in Cancun, Mexico for over 12 years now and we pride ourselves on our customer service and reputation. Our transportation division, USA TRANSFERS, is recommended on more Cancun websites by unbiased travelers than any other Cancun Airport Transfer Company.We believe everyone should receive the best customer service from staff who truly cares about their clients, not sales-driven pitches from high pressure reps. We speak English and Spanish, are local in Cancun, and available everyday. Entertainment Plus also offers the most flexible cancellation policy in town! Try us once and you'll come back every year!Entertainment Plus has been awarded the TripAdvisor Certificate of Excellence, recognition that we have worked very hard to earn. On our site you will find valuable Cancun info, our famous Private Tours, the best value on public tours and our reliable Cancun Airport Transfers.

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TripAdvisor Reviewer Highlights

Read all 5,140 reviews
Visitor rating
  • 4317
    Excellent
  • 318
    Very good
  • 73
    Average
  • 48
    Poor
  • 33
    Terrible
Very smooth, prompt, and friendly service!

USA TRANSFERS I chose from reading the other reviews and was not disappointed. the prior emails gives you in detail what to do exactly. Follow the instructions, do not talk to... read more

5 of 5 bubblesReviewed yesterday
brwnng05
,
Illinois City, Illinois

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5,140 Reviews from our TripAdvisor Community

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Showing 4,789: English reviews
schaumburg
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

if you wanna use restroom u must pay. Some tour allowed you to swim,but some said water is not safe and You can be sick

Helpful?
Thank justa78
Illinois City, Illinois
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

USA TRANSFERS I chose from reading the other reviews and was not disappointed. the prior emails gives you in detail what to do exactly. Follow the instructions, do not talk to anyone at the airport after pushing the red button, walk through the doors, cross the street onto the canopy and look for the person holding USA TRANSFERS sign and... More 

Helpful?
Thank brwnng05
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

MY HUSBAND AND I HAD A MOST BEAUTIFUL EXPERIENCE. ITS A MUST SEE WHEN VISITING.. It's nothing like the negative things you hear about Mexico. THE people are very friendly, humble, and hard working. We enjoyed ourselves to the fullest. One of the best vacations we have been on, and we are definitely planning to return. A top 10 on... More 

Helpful?
Thank karen h
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this review

Dear Customer, Thank you for sharing your experience with us. We are glad you enjoyed your stay in Cancun and hope to greet you again on your next trip, Entertainment Plus - USA Transfers. More 

Arlington, Virginia
1 review
4 of 5 bubbles Reviewed 2 days ago NEW

The print out with the instructions USA Transfers has you print were idiot or working on no sleep and waking up at 4 AM brain proof! They told us which doors to go through and what to look for. We walked up waited for our private car and had our luggage taken to the van. When it was time to... More 

Helpful?
Thank Cheryl A
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this review

Dear Customer, Thank you for sharing your experience with us. We are glad everything went as expected! Hope to greet you again on your next trip, Entertainment Plus - USA Transfers. More 

Denver, Colorado
Level Contributor
19 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Entertainment Plus appears to be the agency that does USA Transfers. We used them for a transfer from the Cancun Airport to the resort we were staying at in Puerto Morelos. It was the best transfer experience I have ever had and we have been going to this area for 10 years. We paid $80 for a private shuttle. That's... More 

Helpful?
Thank Dan E
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this review

Dear Customer, Thank you very much for your nice comments, we highly appreciate your recommendation. It is our aim to provide a high quality service and knowing we succeeded makes us proud! We are looking forward to greet you once again on your next trip, it will always be a pleasure to serve you, Entertainment Plus - USA Transfers More 

Canton, Georgia
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

I would highly recommend USA Transfers for your travel needs in Cancun. The service was very easy to book online and everything went very smooth upon arrival and for our departure pick-up. The drivers were prompt, courteous and very friendly. Laredo was early for our return pick-up and was a treat to deal with. Thank-you for the great ride!

Helpful?
Thank Michael H
Daniela M, Public Relations Manager at Entertainment Plus, responded to this review

Dear Customer, Thank you for your review. We are happy to know you had a hassle-free experience with us and will make sure to pass your kind words to Loredo. it will always be a pleasure to serve you, Entertainment Plus - USA Transfers. More 

Grafton, Wisconsin, United States
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 4 days ago NEW

We normally use another provider for airport transportation, but their prices have gone up substantially. We shopped around and found USA Transfers. All good reviews and a great price for a private van sealed the deal. When we booked it online, we received the confirmation email. I was able to pay online using PayPal right away and printed off our... More 

Helpful?
Thank Brendys
Daniela M, Public Relations Manager at Entertainment Plus, responded to this review

Dear Customer, Thank you very much for your nice comments. It is our aim to provide a high quality service and knowing we succeeded makes us proud! We hope to greet you again in a near future, Entertainment Plus - USA Transfers More 

Bridgeton, MO
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

We met Geronimo who was our driver from USA transfers on our last trip. We arrived over an hour early and we did not have to wait long for USA Tranfers. He picked us up from Puerto Juarez and drove us down to Tulum safely. Geronimo is one of the most informative and nicest driver we have had and we... More 

Helpful?
Thank time4vac
Daniela M, Public Relations Manager at Entertainment Plus, responded to this review

Dear Customer, Thank you very much for your nice comments and for recommeding us. We care about our clients and do our best to make the best of your experience with us. We will make sure to pass your kind words to Jerónimo :) We are looking forward to greet you once again on your next trip, it will always... More 

Dallas,TX
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

My husband and I just returned from Cancun and used USA transfers (entertainment plus), to get to our hotel and back again to airport. We knew who to look for when we came out of the airport, but did not see anyone. Luckily, another agent with another company helped find a usa transfer rep and brought him to us. It... More 

Helpful?
Thank Kgatt
Daniela M, Public Relations Manager at Entertainment Plus, responded to this review

Dear Customer, Thank you very much for your nice comments nd for recommending us. It is our aim to provide a high quality service and knowing we succeeded makes us proud! We will make sure to pass your kind words to Loredo :) We are looking forward to greet you once again on your next trip, it will always be... More 

Unionville, Connecticut, United States
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Day trip included a visit to an hacienda for lunch, swimming in a cenote, and a visit to Chichen Itza. Amazing day and recommend this tour!

Helpful?
Thank Jennifer M
Daniela M, Public Relations Manager at Entertainment Plus, responded to this review

Dear Customer, Thank you for sharing your experience with us. We are glad you enjoyed your stay in Cancun and hope to greet you again on your next trip, Entertainment Plus - USA Transfers. More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?