Caribe Shuttle Cancun
Caribe Shuttle Cancun
4
About
Caribe Shuttle is a 100% Mexican company, focused on offering the best transportation and excursion service in Cancun and the Rivera Maya, book with us and discover why quality is our passion.
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Cancun, Quintana Roo, Mexico
Travelers talk about
(16 reviews)
(7 reviews)
(6 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles223 reviews
Excellent
158
Very good
9
Average
3
Poor
8
Terrible
45

Lori T
Toronto, Canada36 contributions
5.0 of 5 bubbles
Apr 2021 • Solo
I’m living in Playa Del Carmen and i have needed to go to Cancun for dr appointments. Their price is very fair for the service and they even supported last minute changes which was greatly appreciated when dr’s mess up the schedule you planned for. Drivers are always on time, vans are very clean as a single female I always feel secure. I plan to keep using them for all my longer transits as they are priced better than Taxi in the PDC WhatsApp group!
Written April 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

meint v
1 contribution
5.0 of 5 bubbles
Feb 2020 • Friends
Carine shuttle was extremely helpful. We booked ahead, but didn't have to pay untill we actually travelled. They were very punctual, Christian kept in contact via WhatsApp as so5as we landed and responded to all our texts immediately. Both to Akumal and back to the airport they were very accommodating and even came earlier when asked. Definitely will use them anytime. Great price too.
Rolf
Written February 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your comments. For us is a pleasure to assist you. Combe back soon ¡
Written August 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris C
Monterey, CA40 contributions
5.0 of 5 bubbles
Jul 2020
Used to use the ADO bus when I'd come but with Covid that was not something that I was interested in. Booked with Caribe Shuttle in July on a trip into Playa and everything was so great that I booked again in August. Driver was standing at the door with a sign with my name on it. We were allotted a 15 min stop at the store to grab some essentials and then were brought directly to the door of our airbnb in PDC. Cost for 2 was $35 instead of the $20 or so the bus costs and is easily worth it. It's a good start to a stress free vacation.
Written October 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

El S
1 contribution
5.0 of 5 bubbles
Jan 2021 • Couples
This is honestly the best shuttle service in mexico. They are so accommodating, on time and fast!! When we took them to go back to the airport from tulum, my bf had forgotten his passport at the scooter rental place, but it was closed. The driver went out of his way to communicate with the owner to get them to open the store just so we could retrieve his passport, it took an hour but he stayed with us the whole time and helped us communicate in spanish. He even drove as fast as he could so we could make our plane on time. Fernando thank you so much!! This is worth the money guys they take care of you!
Written January 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

F M
3 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
It’s nice to see a sign with your name on it walking out of the crazy Cancun airport. I was worried that it was not going to work out. We were being dropped off in one area and picked up a few days later in another. It all worked out. Great communication, the driver was focused on the road and not his phone , felt safe, newish large van for just the two of us. Definitely will use them again.
Written February 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your comments. For us is a pleasure to assist you. Combe back soon ¡
Written August 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

HoosierCFI
Baltimore, MD20 contributions
5.0 of 5 bubbles
Oct 2020 • Couples
Booked this service for a quick trip to Cancun. They offered the option to pay in advance or pay on arrival. The day before received a confirmation email. Day of travel, upon arrival received a text and what’s app message. Driver was where he said he would be with sign with my name on it. Clean van, safe driver, courteous service.

But, here’s what made them 5*. Hurricane Delta forced a mandatory evacuation from our resort. Caribe Shuttle was able to move my reservation up, and have a van pick me up within an hour of request. I’ll use them again in a heartbeat.
Written October 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maggy
3 contributions
5.0 of 5 bubbles
Sep 2020
We used this shuttle service twice while in Cancun & Playa Del Carmen to transfer from hotel to an Airbnb. Both times were exceptional! They were quick to respond within 30 minutes and pick us up for the second time when our there was a booking issue with our AirBnb.The driver was so polite and sweet, he even stayed with us for 30 minutes when we went to our new AirBnb and were waiting for the host to arrive and let us in. What amazing service, thank you so much for making us feel safe and comfortable while we were on holiday!
Written October 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bahamamama540
Kennesaw, GA42 contributions
1.0 of 5 bubbles
Jul 2023 • Family
I can only share my experience. We purchased Transpotation in April for travels in July b/c we wanted everything to go smoothly with our vacation to Mexico from ATL, Ga USA. We paid in advance for transportation from the airport in Cancun, from Cancun to Playa Del Carmen, from Playa to Cancun airport.
They did get us from the airport to the resort in Cancun. However, they did not show up to get us from the resort to Playa Del Carmen.

Christian eventually texted after we waited in lobby for 30 mins, that he couldn’t come and would send a full refund. No refund; No show to get us from Playa to Cancun Airport.
Filed a PayPal dispute upon returning to the U.S.
Had to get a taxi from the resort to Playa and a shuttle from Playa back to Cancun airport.
We had an excellent experience with Amstar Shuttle, they showed up and 10 mins early. Reliability is what I need when traveling in a foreign country.
Written July 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RLeal
Aubrey, TX28 contributions
5.0 of 5 bubbles
Feb 2021 • Couples
First off I would like to thank Caribe shuttle for going all out and being there after a very stressful unfortunate event. Fernando was awesome! picked us up and helped us get to Tulum and even was very happy chat it up with us for the long ride due to traffic. Negro was also awesome he picked us and took us safely to the airport. Negro is a former vet U.S Marin and was very happy to tell us about it also talked about his kids and his life experiences (Speaks English). I want to thank Raquel the unknown face behind the scenes on the text chat line. After our flight got canceled due to horrible winter weather in Texas Raquel sent a Taxi to pick us up at airport to take us to near by hotel. The response time and efficiency is unmatched!! The Taxi drivers outside the airport wanted 50-60 US dollars for a ride. Raquel and her team got us safely to the hotel for 21. So thank you so much!! Best Transfer in Cancun!!
Written February 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sm28185
Sugar Land, TX231 contributions
5.0 of 5 bubbles
May 2022
I used them to provide airport shuttles to all of the guests flying in to attend my wedding. They were very easy to work with throughout the process and were much cheaper than all of the other companies we contacted. Didn't have any issues for any of the trips that were made to and from the airport and they were very responsive to all questions and changes needed. I'd highly recommend them and will be using them again for any future trips as well.
Written May 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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