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Ultramar

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Address: Av. Lopez Portillo SM-84 M-5 L-6 | Puerto Juarez, Cancun 77500, Mexico
Phone Number:
+52 1 998 293 9092
Website
Recommended length of visit: <1 hour
Description:

We are always at your service

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$11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
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TripAdvisor Reviewer Highlights

Read all 2,481 reviews
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  • 741
    Excellent
  • 363
    Very good
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  • 30
    Terrible
Trip to Isla Mujeres

Ultramar is a reliable, consistent performer. On time, competent, and predictable. I took the Puerto Juarez Ferry over in early February. I cannot complain about any of the... read more

5 of 5 bubblesReviewed yesterday
w m
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2,481 Reviews from our TripAdvisor Community

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Showing 1,254: English reviews
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Ultramar is a reliable, consistent performer. On time, competent, and predictable. I took the Puerto Juarez Ferry over in early February. I cannot complain about any of the trip to or from the Island - thanks!

Helpful?
Thank w m
La Mesa, California
Level Contributor
103 reviews
58 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

We ran up to catch the ferry last Minute on a Sunday and still made the boat. This baot leaves every hour from the tortugas stop at Cancun and every half hour from isla mujures. The ride is quick and comfortable and very clean. The day we traveled they've had a st player on the upper deck for the return... More 

Helpful?
Thank worldtravelor1757
2 reviews
4 of 5 bubbles Reviewed yesterday NEW

Enjoyed the ride! Would take this ferry again. 20 minutes to Isla Mujeres where we spent the day having a good time.

Helpful?
Thank Susanne P
Austin, TX
Level Contributor
19 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Easy to buy tickets at the dock in Playa Del Carmen. Nice smooth ride...bar available..entertainment on board...much quieter inside.

Helpful?
Thank ThomasTheBeachCat
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 2 days ago NEW

This is a great way to get to the Isle Mujeres. My only comment is the price keeps changing. When we first arrived in Canacun it was 200 paso for a round trip and now it is 300.????

Helpful?
Thank Rodney W
New York City, New York
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 days ago NEW

I have been travelling on Ultramar for 8 years. The ferry is very reliable, a good value and sometimes has entertainment on board that makes the vacation atmosphere continue flawlessly. If in Playa Del Carmen, take it to Cozumel, if in Cancun, take it to my favorite place on earth "Isla Mujeres" !!!!

Helpful?
Thank rubia03dec
UltramarFerry, community manaeger at Ultramar, responded to this review

Hi rubia03dec! Thank you so much for taking the time to write this awesome review. We are so surprised and very thankful for your loyalty! KUDOS! We would love to see you very soon again, and next time don't forget to take a selfie and share it with us using the tag #Ultramarferry :D It would be so nice to... More 

edmonton alberta
Level Contributor
7 reviews
4 of 5 bubbles Reviewed 6 days ago NEW

Boats were on time and comfortable enough for the trip. Don't let them talk you into renting the golf cart from them shop around when you get to the island

Helpful?
Thank theestimator
UltramarFerry, community manager at Ultramar, responded to this review

Hi theestimator, thank you very much for taking the time to write this kind review. We are happy to see you had a nice time with us :) come back soon! More 

New Jersey
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

In Nov. 2016, I took a trip to Isla Mujeres from Hotel Zone in Cancun travelling with my brother. Vessel was very impressive. Clean,large, smooth ride, had restroom,showed video of Ultramar services. Choice of upstairs or downstairs seating. Purchased tickets at Playa Tortugas after busing there from hotel. Upon getting there, unfortunately found vessel was not leaving from there that... More 

Helpful?
Thank Joyful C
UltramarFerry, community manager at Ultramar, responded to this review

Hi Joyful C, thank you very much for leaving this review, we are so happy to see you had a nice time with us. It would be super cool to see you very soon again but maybe next time in our route to Cozumel :D where you can enjoy the first class ferry ;) More 

Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago

Average comfort level but they have live music entertainer on the top deck and serve booze, snacks and it's fast so...

Helpful?
Thank DaveBoone
UltramarFerry, community manager at Ultramar, responded to this review

Hi DaveBoone, thank you very much for leaving your review, we are so happy to see you had a nice time with us, we hope to see you soon again, but maybe next time you can enjoy our route to cozumel. More 

Grapevine, Texas
Level Contributor
49 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We took the ferry from Cancun at the Playa Caracol port to Isla Mujeres. Beautiful 30 ride ride with both indoor and outdoor seating. Clean. Bathrooms were available. Ferry leaves around every hour or so. No food served on board.

Helpful?
Thank ShirleyBaker55930
UltramarFerry, community manager at Ultramar, responded to this review

Hi ShirleyBaker55930, thank you so much for taking the time to write this review, we are so happy to see you enjoyed the trip. And it's so nice to see you took the ferry from Playa Caracol, we would love to see you in our route to Cozumel :D so please, come back really soon, in this route you can... More 

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?