Cotty was our dolphin trainer and Jaqune was our dolphin. My girlfriend and I lived our experience here. Cotty made the experience exciting, educational and memorable. She seemed to have a real connection and bond with the dolphin, which transmitted to us. I'm sure all the trainers are great, but if we go back, we will request Cotty as our... More 

The Dolphins were enjoying themselves and showing off to the guests during and before performances. They are doing a great job educating the audience of keeping our environment clean.

While staying at the Hyatt Ziva, we signed up for a 4 person or less swim with the dolphins. Had a wonderful time, was not rushed or crowded. Our trainer was very knowledgable and explained to us all about the dolphins, their care, habitat and rescue. Although the pictures and video were expensive, they turned out great and were well... More 

We did the couples session (45 minutes for 2 people) and it was a lot of fun. I'd recommend it. Dolphins were well cared for and it was fun to swim and play with them. My low rating is due to the business and overall experience, not the time in the water. Our dolphin trainer was also great, so everything... More 

I am staying at Hyatt Ziva from August 15 to August 19, 2016. In fact, I am still here and went to swim with the dolphins today. It got to be a joke that they are trying to sell one photo for $39 dollars, and you don't even get a digital file for that price (just in a frame). I... More 

One of the highlights of the trip. Make sure you know which package you want and ask a lot of questions. We paid for the middle package, which means we did get to swim with the dolphins by holding on to them. There is a package that does not do this. It is a must.

Thought I'd try this trip and it was average for me I guess. Swam with the dolphins or more like them swimming around us. Nothing too special about it but looking at them amazes me. Pictures and souvenirs were too pricey for me

We visited this aquarium and had a great time swimming with the Dolphins. Cotty was our guide and she was extremely friendly. Overall, great experience.

We just returned from Cancun and I have had many encounters with dolphins around the world in captivity and in the wild and this was these were the worst conditions I have ever seen for the dolphins. There is no way I would have gotten into the water with them. It is filled with waste that they have someone scrape... More