Esther did a good job at teaching kids about dolphins and at making the experience as engaging as... read more
Dirty place with a lot of Algae all over. I felt like I was swimming in a swamp. The area seems too... read more
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Esther did a good job at teaching kids about dolphins and at making the experience as engaging as possible. All promised activities and features were delivered. Kids loved it. Paid extra for photos and video (too expensive... more expensive than the dolphin experience itself).
Dear traveler Thank you very much for your comments. I will share it with my co-worker Esther, who will surely be very grateful. Best regards.
Dirty place with a lot of Algae all over. I felt like I was swimming in a swamp. The area seems too small for the dolphins so I would consider this animal cruelty. To top it off, they don’t advertise the price for their photo...More
Dear traveler. Thank you for your comments, beyond your subjective appreciation, which is very respectable, we are governed by an Official Mexican Standard, based on strict technical standards to be able to have dolphins under human care. The Norm, was elaborated by prestigious academic and...More
The Trainer was very informative and the dolphins were amazing. The staff assisting in the tour were deliberately blocking the view of us from my father with umbrellas as he was trying to take photos. I understand that there was a photographer there and they...More
Dear traveler Thank you very much for your comments, I am glad to know that your experience during the interaction with our lovely dolphins was excellent and I am very sorry to read that you have not contacted our after-sales service after the visit, we...More
My 17 year old daughter had a wonderful time swimming and interacting with the Dolphins. For about $159 bucks you get a 1:1 sessions with a trainer and a dolphin swimming and touching and learning about the mammals. I took lots of my own pics...More
Dear Traveler. Thank you for your comments of your interaction in the Interactive Aquarium, I'm glad to read that you had a great time, that's why we work with all our hearth. Kindest Regards.
What should have felt like a moment to remember for the family turned in to a visit where I felt the dolphins were being exploited for money just as much as we were. Before you begin, you're shown a video about how they want the...More
Dear Traveler. I really sorry that about your perception of our service, we are always trying our best and we will keep doing that, you can be sure that in here all of my coworkers including me we have nothing but love for our dolphins...More
It was such a wonderful experience. We will always treasure it. However, it feels like a photo shoot and at the end of the hour, they want to sell you the photos and video for more than the cost of 3 people experiencing the dolphins....More
Dear Traveler. Thank you very much for your comments, I'm glad to know that you enjoyed yout time with our amazing dolphins and your professional photo studio. We know that some people feel that our price of photographs is high, however, we must say that...More
Our family recently participated in this very amazing excursion. Myself, my husband, and our daughters ages 8 and 10 loved it. The staff educated us on how to have a safe experience (and ensuring the dolphins had a safe experience). The dolphins were extremely intelligent...More
Dear Traveler. Thank you very much for your words, we are always trying to offer the best experience to all our guest by the hand (fin) of our lovely dolphins. You don't have nothing to thank,m that's our work and we do it with all...More
Our whole family, kids 9 and 13, loved the dolphin experience at Delphinus. We learned about care of dolphins, their anatomy, their natural habitat, and about environmental care and human impact. We did the supreme package with the foot push and added the dolphin ride...More
Dear Traveler. Thank you very much for your words, for us the most important is to be your guide during those unforgettable moments with our dolphins and to teach every one of our guest about the care of the planet. I'm glad that our mission...More
I was very eager to visit this place. The staff is educated and friendly. But more importantly the Dolphins are provided with a sufficiently large size tank, definitely much much bigger than the aquariums we have in the United States. Before interacting with dolphins, the...More
Dear Traveler. Thank you for your comments and for give us the opportunittie to be with you during such an amazing experience. For us is really important to inform to all of our guests about how to take care not just for the dolphins but...More
If you want a "deal," don't go here; that's not the point. This is a place where four dolphins swim and live(2 + football fields in size). The professional trainers have a close, knowledgeable connection with the animals. Paid interactions - and photos - are...More
Dear Traveler. Your words are inspiration to keep doing our work with our best effort, you can be sure that we are always trying to improve to make the best for them and at the same time to educate to all of our guests about...More
