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Delphinus Punta Cancun

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Address: Blvd. km. 5, Calle Quintana Roo 9 | Hyatt Ziva, Zona Hotelera, Kukulkan, Cancun 77500, Mexico
Phone Number: +52 1 888 526 2230
Website
Today
9:00 am - 5:30 pm
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Hours:
Sun - Sat 9:00 am - 5:30 pm
Recommended length of visit: <1 hour
Description:

An exclusive location in the nicest area of Punta Cancun, surrounded by the...

An exclusive location in the nicest area of Punta Cancun, surrounded by the Caribbean.

        30 minutes from Cancun International Airport

        Located in the Hotel Hyatt Ziva in Cancun

Within the hotel zone in Cancun, we propose a privileged location where you can live an exclusive and incomparable experience swimming with dolphins.

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TripAdvisor Reviewer Highlights

Read all 952 reviews
Visitor rating
  • 367
    Excellent
  • 167
    Very good
  • 58
    Average
  • 24
    Poor
  • 19
    Terrible
Holiday

Excellent experience for all the family to swim with these beautiful animals trainers really good explain everything you need to know to fully enjoy your experience

5 of 5 starsReviewed 2 weeks ago
Leanne F
via mobile

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952 Reviews from our TripAdvisor Community

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Showing 635: English reviews
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent experience for all the family to swim with these beautiful animals trainers really good explain everything you need to know to fully enjoy your experience

Helpful?
Thank Leanne F
A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

Cotty was our dolphin trainer and Jaqune was our dolphin. My girlfriend and I lived our experience here. Cotty made the experience exciting, educational and memorable. She seemed to have a real connection and bond with the dolphin, which transmitted to us. I'm sure all the trainers are great, but if we go back, we will request Cotty as our... More 

Helpful?
Thank A TripAdvisor Member
New York
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 23, 2016

The Dolphins were enjoying themselves and showing off to the guests during and before performances. They are doing a great job educating the audience of keeping our environment clean.

Helpful?
Thank DonCatalino
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 22, 2016

While staying at the Hyatt Ziva, we signed up for a 4 person or less swim with the dolphins. Had a wonderful time, was not rushed or crowded. Our trainer was very knowledgable and explained to us all about the dolphins, their care, habitat and rescue. Although the pictures and video were expensive, they turned out great and were well... More 

Helpful?
Thank Gina K
San Francisco, California
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 17, 2016

We did the couples session (45 minutes for 2 people) and it was a lot of fun. I'd recommend it. Dolphins were well cared for and it was fun to swim and play with them. My low rating is due to the business and overall experience, not the time in the water. Our dolphin trainer was also great, so everything... More 

Helpful?
2 Thank Daniel R
Chicago, Illinois
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 16, 2016

I am staying at Hyatt Ziva from August 15 to August 19, 2016. In fact, I am still here and went to swim with the dolphins today. It got to be a joke that they are trying to sell one photo for $39 dollars, and you don't even get a digital file for that price (just in a frame). I... More 

Helpful?
Thank WinterWonderChicago
north hollywood, ca
Level Contributor
16 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 16, 2016

One of the highlights of the trip. Make sure you know which package you want and ask a lot of questions. We paid for the middle package, which means we did get to swim with the dolphins by holding on to them. There is a package that does not do this. It is a must.

Helpful?
Thank Gracielame
Manila, Philippines
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 13, 2016

Thought I'd try this trip and it was average for me I guess. Swam with the dolphins or more like them swimming around us. Nothing too special about it but looking at them amazes me. Pictures and souvenirs were too pricey for me

Helpful?
1 Thank Catie S
Mechanicsburg, Pennsylvania
1 review
5 of 5 stars Reviewed August 7, 2016 via mobile

We visited this aquarium and had a great time swimming with the Dolphins. Cotty was our guide and she was extremely friendly. Overall, great experience.

Helpful?
Thank mk098458
Broken Arrow, Oklahoma
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 30, 2016

We just returned from Cancun and I have had many encounters with dolphins around the world in captivity and in the wild and this was these were the worst conditions I have ever seen for the dolphins. There is no way I would have gotten into the water with them. It is filled with waste that they have someone scrape... More 

Helpful?
2 Thank Lisa K
DelphinusMX, Gerente at Delphinus Punta Cancun, responded to this review

Dear traveler, We appreciate the interest shown on the welfare of the dolphins under our care. It is important that you know that we read every message and try to take the best of each one. However it is important that we note that in order to function as a habitat for interaction with dolphins is necessary to meet specific... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Delphinus Punta Cancun and other visitors
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Long Beach, California
over a year ago
San Pedro Garza Garcia, Mexico
over a year ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?