We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: Cancun 77500, Mexico
Phone Number: +52 1 984 168 4954
Website
Recommended length of visit: More than 3 hours
Description:

Cancun Whale Shark Tours a TOP RATED Tour Company as determined by our Past...

Cancun Whale Shark Tours a TOP RATED Tour Company as determined by our Past clients via Trip Advisor. We have Provided High Quality Public & Private VIP Whale Shark Excursions since 2003 & have satisfied more than 35,000 past adventure seekers from around the world. We offer Complete services including PickUps from Cancun Hotel Zone & Riviera Maya Hotels. Please read our reviews they Speak for themselves. Our Staff is highly trained & "Experienced".We welcome your participation with us in this "MAGICAL EXPERIENCE" Snorkeling with the oceans largest fish....The WHALE SHARK! Ck this OFF your Personal "BUCKET LIST. Come join the #1 Whale Shark Tour Provider in Cancun!

read more

TripAdvisor Reviewer Highlights

Read all 876 reviews
Visitor rating
  • 699
    Excellent
  • 68
    Very good
  • 28
    Average
  • 11
    Poor
  • 23
    Terrible
Absolutely brilliant day!

We booked this as a bucket list excursion for a friends birthday and we weren't disappointed. Elmer and Junior were a fantastic crew. They really looked after all of us, and... read more

5 of 5 starsReviewed 2 days ago
Caroline H
via mobile

Similar Things to Do in Cancun

Add Photo Write a Review

876 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 829: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We booked this as a bucket list excursion for a friends birthday and we weren't disappointed. Elmer and Junior were a fantastic crew. They really looked after all of us, and took some brilliant underwater pictures for us. Yes there are lots of boats in the water but the day we went there were literally hundreds of whale sharks and... More 

Helpful?
Thank Caroline H
Whale Shark D, Owner at Cancun Whale Shark Tours, responded to this review

YES another BUCKET LIST! Great news and so glad Elmer & Junior HIT the mark again! Thanks for joining us & allowing us to be of service! More 

Level Contributor
3 reviews
3 attraction reviews
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed it very much. Sergio the captain and Fernando were amazing! There were many whale sharks!

Helpful?
Thank איציק ה
Whale Shark D, Owner at Cancun Whale Shark Tours, responded to this review

The AMAZING Brother team of Sergio & Fernando. These 2 guys are a TOP HIT every day and their cconsistant 5 ** reviews tell us WHY! Theey are the BEST! More 

New York City, New York
1 review
4 of 5 stars Reviewed 2 days ago NEW

With a few exceptions this was an amazing trip. Our Captain Irvin and our in-water guide Raul were awesome. Not only were they incredibly friendly, but also very respectful of the environment, the animals and the government regulations and that made us feel really good about going with these guys. We were extremely lucky - there must have been 100... More 

Helpful?
Thank Will H
Whale Shark D, Owner at Cancun Whale Shark Tours, responded to this review

Thanks for your kind comments on our services. We work hard every day to provide a MAXIMUM Experience. Our Safety briefing in the morning is very complete and Daniel has a big job to explain the details. It may be redundant BUT we need to be sure EVERYONE understands the rules & protocol. We find more information is better as... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 2 days ago NEW

Raúl and Irving were great!! I highly recommend this trip! The whale sharks were amazing to swim with.

Review collected in partnership with this attraction

Helpful?
Thank Christian C
Whale Shark D, Owner at Cancun Whale Shark Tours, responded to this review

Thanks for your "HEADS UP" with our crew. These guys are AMAZING & so glad to know of your satisfaction! More 

Oak Park, Illinois
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My wife and I were staying in Cancun and we overheard a couple taking about snorkeling with whale sharks. We have always wanted to do something like this (swim with dolphins, cage dive, etc) so we checked Trip Advisor and Cancun Whale Shark Tours was #1 so we went with them. They did not disappoint. Raul and Irvin were our... More 

Review collected in partnership with this attraction

Helpful?
Thank mwieland9
Whale Shark D, Owner at Cancun Whale Shark Tours, responded to this review

Sounds like Raul & Irvin gave you a memorable day with the Whale Sharks. We are truly BLESSED to have them on our team. They are true PROFESSIONALS who really LOVE what they do. So many other tour companies just hire people off the street to do the tours. To them its just a "JOB" to our crews its a... More 

Austin, Texas
Level Contributor
37 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I felt honored and privileged to be in the presence of these great creatures! It was greater than I ever allowed myself to imagine, with 60 or so Whale Sharks in the area. One after another glided by, allowing us to have very close encounters. We swam by their sides, able to study their gigantic mouths, gaze into their eyes... More 

Review collected in partnership with this attraction

Helpful?
Thank Susan M
Whale Shark D, Owner at Cancun Whale Shark Tours, responded to this review

Sounds like you had a great day with the Whale Sharks here in Cancun. We are pleased to know of your satisfaction with our services and appreciate your business More 

Winchester
1 review
5 of 5 stars Reviewed 4 days ago NEW

Both Locho and our Captian were amazing. We left on calm seas (I would still recommend Dramamine to just about anyone) and it took about an hour to get to the spot (~90ft deep portion of the Gulf per the Captain). There were over 50 boats altogether, but the Captains do a great job both ID'ing the whalesharks and avoiding... More 

Review collected in partnership with this attraction

Helpful?
Thank reddenj
Whale Shark D, Owner at Cancun Whale Shark Tours, responded to this review

THANKS for taking your time to comment We are Happy to know & I'll copy your crew, that you had a Great Whale Shark EXperience with us. Glad we met & perhaps exceeded your expectations on this amazing adventure! More 

Copenhagen, Denmark
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

As a long term diver with more than 350 divers I still hadn't seen a whale shark, so my expectations for this trip were very high - also taken the very high price into concideration compared to scuba diving for similar boattrip, lunch etc. Just to make it clear, we did see the whale shark all the 4 times we... More 

Helpful?
Thank adam_groenbeck
Whale Shark D, Owner at Cancun Whale Shark Tours, responded to this review

Well it appears there were "mis-placed" expectations from you on this trip. I remember you @ the Marina as I was there the day you traveled with us and recall your badgering Daniel incessently about the Wet Suit requirement. After he said No you came to me with the same issue. MEXICAN Govt Conservation law dictates all participants use either... More 

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 5 days ago NEW

The boat, staff, and food were all great!! Fernando knew just where to put us to see the biggest and best whale sharks!!!

Review collected in partnership with this attraction

Helpful?
Thank Brandi N
Whale Shark D, Owner at Cancun Whale Shark Tours, responded to this review

THe FLYING BURRITO Brothers SERGIO & FERNANDO are our Wildest crews who make every day a "Party Day" on their boat. Clients who have them for the day are NEVER Dissapointed as they add their Professionalism and Sense of Adventure "Spiced" with alot of fun to their days tours. We are BLESSED to have them on our TEAM! Thanks for... More 

Gilbert, Arizona
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and two kids went to Cancun a couple weeks ago on vacation. Our two kids are older and we are a very adventurous family vs sitting on the beach. Needless to say diving with the whale sharks was at the top of our list of things to do while in Cancun. We generally don't sign up for tours... More 

Review collected in partnership with this attraction

Helpful?
2 Thank jasonfickas
Whale Shark D, Owner at Cancun Whale Shark Tours, responded to this review

WoooW! We are so happy to know of your PLeasure with our services and will be sure to copy your crew so that THEY KNOW they Hit the Mark again for excvellence. RAUL & IRVIN are 2 of our BEST CREWS who really LOVE what they do, To them its not jusdt a JOB , but a "PASSION" and it... More 

Travelers who viewed Cancun Whale Shark Tours also viewed

 

Been to Cancun Whale Shark Tours? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cancun Whale Shark Tours and other visitors
72 questions
Ask a question

See all questions (72)

Questions? Get answers from Cancun Whale Shark Tours staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?