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Interactive Aquarium

Features Animals
Blvd. Kukulcan Km. 12.5 Zona | Zona Hotelera, La Isla Shopping Mall, Cancun 77504, Mexico
+52 998 206 3311
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Review Highlights
Activities were well run, fun and memorable; expensive photo-video options

Best time in Cancun. We booked swimming with the dolphin Premium noon-1pm and Trek 11-11:40am. They... read more

Reviewed 5 days ago
Stella S
Great Instructors, Bad "Company"

The Dolphin Ride & Underwater Trek are great. I would definitely recommend. However, the prices... read more

Reviewed 1 week ago
BrianTravel123
,
Chicago, Illinois
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In this hands-on aquarium, visitors can touch sea urchins, swim with dolphins and feed sharks while locked in an underwater cage. This is the only aquarium in Cancun area and its operated by Delphinus Swim with Dolphins. Enjoy a great day with your kids and friends at the Cancun Interactive Aquarium, located inside La Isla Shopping Village, Cancun Hotel Zone.
  • Excellent40%
  • Very good33%
  • Average20%
  • Poor5%
  • Terrible2%
Travelers talk about
“dolphin show” (92 reviews)
“star fish” (14 reviews)
Open Now
Hours
Hours Today: 9:00 AM - 7:00 PM
Suggested Duration: 2-3 hours
LOCATION
Blvd. Kukulcan Km. 12.5 Zona | Zona Hotelera, La Isla Shopping Mall, Cancun 77504, Mexico
CONTACT
Website
+52 998 206 3311
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All reviews
"dolphin show"
in 92 reviews
"swim with the dolphins"
in 50 reviews
"star fish"
in 14 reviews
"sea cucumbers"
in 6 reviews
"sting ray"
in 15 reviews
"la isla mall"
in 10 reviews
"dolphin experience"
in 17 reviews
"rainy day"
in 10 reviews
"sea life"
in 8 reviews
"a lot of fun"
in 10 reviews
"hotel zone"
in 6 reviews
"lion"
in 26 reviews
"tank"
in 28 reviews
"trainers"
in 34 reviews
"stroke"
in 7 reviews
"photos"
in 37 reviews
"petting"
in 12 reviews
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1 - 10 of 559 reviews

Reviewed 5 days ago

Best time in Cancun. We booked swimming with the dolphin Premium noon-1pm and Trek 11-11:40am. They took care of the time issue so we go from dolphin to Trek seamlessly. Everyone was very courteous and happy to answer questions. The Premium package has a limit...More

Thank Stella S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Supervisor ATV at Interactive Aquarium, responded to this reviewResponded 4 days ago

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for give us the opportunity to give to your family special moments with the dolphins. Thank you for recognizing the efforts of our staff for this experience would be...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

The Dolphin Ride & Underwater Trek are great. I would definitely recommend. However, the prices (already being high) become astronomical if you want pictures of your experience. Just for 20 digital photos (not printed, no USB, etc.) to download to your computer will cost $126...More

Thank BrianTravel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Supervisor ATV at Interactive Aquarium, responded to this reviewResponded 4 days ago

Dear Traveler: Thank you very much for writing about your experience at our facilities. We are so glad that you enjoyed of the Trek and had fun with the dolphins.Our photographs, unlike the automated taken in amusement parks, are taken by photographers with experience and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

I went to this with my family and it was a small aquarium for the price we paid. My children had a small amount of fun and then they were bored and wanted to go back to the hotel. I really don’t recommend spending money...More

Thank Raymond G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Supervisor ATV at Interactive Aquarium, responded to this reviewResponded 1 week ago

Dear traveler: Thank you so much for taking your time to write your comments, the walkway can be either 30, 40 minutes or less, depending on how you take it, we apologize that you had this impression of our Aquarium. We are always trying to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed 2 weeks ago via mobile

First.. it’s small aquarium, and the entrance fee it’s expensive .. you can go another place or you can walk in the mall it’s pretty.More

Thank myhu3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Coordinador de Atención al Visitante at Interactive Aquarium, responded to this reviewResponded 2 weeks ago

Dear traveler, Thank you so much for taking your time to write your comments, the walkway can be either 30, 40 minutes or less, depending on how you take it, we apologize about your impression of our Aquarium. We are always trying to provide you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

First time swimming with dolphins, which was amazing however sometimes experiences need memories and at £99 usd for the cheapest picture package is not expensive, it is robbery. You need to really do the primax to do a personal session with the dolphin as 10...More

1  Thank tandtsreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Supervisor ATV at Interactive Aquarium, responded to this reviewResponded 3 weeks ago

Dear traveler: Thank you so much for taking your time to write your comments. We really appreciate your opinios of your experience. It is important to mention that we have different packages the basic one or the advanced, depends of your expectations Our only comment...More

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Reviewed May 15, 2018 via mobile

We visited this place on our trip to Cancun and did the Splash activity and the SeaTrek! Both were amazing and the guides Alan at the SeaTrek and Daniel at the Dolphin swim were excellent! The picture packages were disappointing as half the pics weren't...More

Thank MSRGrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Supervisor ATV at Interactive Aquarium, responded to this reviewResponded May 17, 2018

Dear Traveler: Thank you very much for writing about your experience at our facilities and thank you for give us the opportunity to serve you. We appreciate your review and we will let our staff know your comments, so they will keep doing their best...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2018

I agree with the other writers that there is not much to see here. We came not to see fish swimming for the experience of swimming with the dolphins. It's one of those bucket list items. So if you want to swim with the dolphins,...More

Thank Ira S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Abel Pool - Coordinador de Atención al visitante at Interactive Aquarium, responded to this reviewResponded May 13, 2018

Dear traveller, Thank you so much for your comments about the aquarium, which is divided into four sections, each one has a differente content, the first section has a great variety of fish and 4 nurse sharks, in the second section touching stingrays, starfish, sea...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2018 via mobile

We should have known that for $15 in Cancun, we weren’t going to get much for our money. But we were so underwhelmed! This barely counts as an aquarium. Don’t waste your time or $. That being said, the dolphin show at 7pm was somewhat...More

Thank 7sunnydays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Abel Pool - Coordinador de Atención al Visitante at Interactive Aquarium, responded to this reviewResponded May 2, 2018

Dear traveler, Thank you so much for taking your time to write your comments, the walkway can be either 30, 40 minutes or less, depending on how you take it, we apologize about your impression of our Aquarium. We are always trying to provide you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2018 via mobile

There is an opportunity to interact, which is the goal, but nothing spectacular, previous years we had visited the Veracruz Aquarium and there is no comparison, it is very expensive for the size of the placeMore

Thank antonbaker67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Abel Pool - Coordinador de Atención al Visitante at Interactive Aquarium, responded to this reviewResponded April 22, 2018

Dear traveller, Thank you so much for your comments about the aquarium, which is divided into four section, each one has differente content, the first section has a great variety of fish and 4 nurse sharks, in the second section touching stingrays, starfish, sea cucumbers...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2018

Our 13 and 16 year olds did the couples swim. I booked on line with a 45%off coupon code, so not a terrible price. They really enjoyed it and had a dolphin all to themselves for about 45 min. We (parents) did not get in...More

Thank rucingok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelphinusMX, Abel Pool - Coordinador de Atención al Visitante at Interactive Aquarium, responded to this reviewResponded April 9, 2018

Dear traveller, Thank you for writing your comments about the Interactive Aquarium and your interaction with dolphins we are glad to know that you had a great time along with our dolphins, we hope you come back. Our best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Jenny J
April 15, 2018|
Answer
Response from Jimmythefoodie | Reviewed this property |
Can't help you on that one, but you might get something organised on Cozumel island
0
Votes
rucingok
March 19, 2018|
Answer
Response from Jimmythefoodie | Reviewed this property |
Hi we only did the aquarium visit not the interactive dolphin swim. The swim is not cheap but can be paid for there. People seemed to be having a lot of fun. there were several groups. We took a taxi from outside Cancun, but... More
0
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dhdaus
January 13, 2018|
Answer
Response from Touchstone11 | Reviewed this property |
We went with our 6 year old. There’s no height requirement as far as I know. They give you a life jacket anyway. Please check their website
0
Votes
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