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Albatros

Closed Now: 10:00 AM - 5:00 PM
Open today: 10:00 AM - 5:00 PM
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Traveler Overview
  • Excellent49%
  • Very good20%
  • Average9%
  • Poor8%
  • Terrible14%
Travelers talk about
“golf cart”(79 reviews)
“big chill”(34 reviews)
“isla mujeres”(153 reviews)
About
Albatros Catamarans, offers sailing tours from Cancun to Isla Mujeres. Also offers an exclusive Luxury Catamarans that it has all the facilities and amenities provided by a yatch.
Closed Now
Hours Today: 10:00 AM - 5:00 PM
See all hours
Suggested duration: More than 3 hours
Contact
Blvd. Kukulcan km 3.5, Blvd, Cancun 77504, Mexico
Website
+52 998 800 0110
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Reviews (1,259)
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919 results
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LanguageEnglish
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Show reviews that mention
All reviews golf cart big chill isla mujeres platinum package don diego don manuel beach club buffet lunch beautiful boat smaller boat catamaran trip set sail fun trip recommend this trip great excursion coral reef spinnaker
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1 - 10 of 919 reviews
Reviewed 3 days ago

Booked through our hotel-Paid for the luxury cruise. We were told there would be 25 people in total on the cruise, premium cocktails, Snorkeling, beach Dinner and an optional 3 hr guided golf cart tour of the island. The problems started as soon as we...More

Date of experience: February 2019
Thank len j
Reviewed 3 days ago via mobile

First I'll say the crew was really fun and nice to my teens. We traveled to the island and because the winds were strong we just spent more time at their private beach as snorkeling was cancelled. That really was the reason why I did...More

Date of experience: February 2019
Thank BPWATL
AlbatrosSailAway, Director de Relaciones con Clientes at Albatros, responded to this reviewResponded 2 days ago

Hi! Thank you for share your experience with us. Sometimes we have to reschedule our program because of the weather and we want you to have the best of the times. If you visit Cancún again, please give us a chance to show you the...More

Reviewed 3 days ago

Amazing tour! Open bar, much fun activities, relax, beautiful beaches and lots of fun! I highly recommend this tour with this catamaran in particular, the crew is super fun and they will make you spend a great time during your time on the catamaran.

Date of experience: January 2019
Thank martinafernandez1
AlbatrosSailAway, Director de Relaciones con Clientes at Albatros, responded to this reviewResponded 2 days ago

Hi! Thank you for choose us to spend the day. We hope you to visit us soon!

Reviewed 1 week ago via mobile

We booked through our hotel. It’s suppose to be a small catamaran with everything included. Complete chaos after the bus picked us up. First got dropped off at the wrong port, then zero organization when we got to Albatros. You have to sign a waiver...More

Date of experience: February 2019
Thank MichaelEdge
Reviewed 1 week ago via mobile

My wife and myself including our 3 kids under 5 went to isla mujeres. And if you are traveling with kids you know how hard it is. But the crew especially Helamen (hope I spelled it right) had been very helpful. Kids enjoyed it. Whole...More

Date of experience: February 2019
Thank TheVillalon
Reviewed 1 week ago

First of all, the crew on board did a great job. Where the discrepancies came about were with what BD Travel sold us and what we got. We were a group of 15 and thought we were getting a private sailing tour but we were...More

Date of experience: February 2019
Thank charlieb327
AlbatrosSailAway, Director de Relaciones con Clientes at Albatros, responded to this reviewResponded 1 week ago

Thank you for share your experience with us. We're glad that you had a good time with us. We are going to check the BD info to update it. Hope you to visit us again!

Reviewed 2 weeks ago via mobile

We booked a private catamaran from our hotel with Albatross. The boat we paid for was not the boat waiting for us on the dock. I did not want to pay until we saw the boat but was advised that we were not allowed to...More

Date of experience: February 2019
Thank 2291Travelbug
Reviewed 2 weeks ago

This was easily our favorite day of our week long vacation. We upgraded to Premium which was extremely worth it with only 30-40 people on our boat. The crew from Big Chill was incredible. Our crew was Augusto, Judy, Gilberto, Pedro, and Alfredo. They made...More

Date of experience: February 2019
Thank rmulholland02
AlbatrosSailAway, Director de Relaciones con Clientes at Albatros, responded to this reviewResponded 1 week ago

Hi! Thank you for your comments. We'll let the crew know that you had an amazing experience with them.

Reviewed 2 weeks ago via mobile

So when we got down to the departure area they try and upgrade you by making you feel like you are going on the crappy version of what you could have upgraded to. Then the catamaran (we were on Amazona) gets jam packed with people)...More

Date of experience: January 2019
Thank EmmaW2128
Reviewed 2 weeks ago via mobile

We went on this excursion. Our boat was called the marathon and it was a blast! The crew were so attentive. I would like to give a special thanks to Javier! He and the staff made sure that we were well taken care of. I...More

Date of experience: February 2019
Thank Marie-Claude349
AlbatrosSailAway, Director de Relaciones con Clientes at Albatros, responded to this reviewResponded 1 week ago

Thank you for your comments! We'll let Javer know that you had a great time. We'll hope to see you again!

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Questions & Answers
Ask a question
ZanabaH1
December 3, 2017|
AnswerShow all 4 answers
Response from Kerri L | Reviewed this property |
I am not sure. There is parking at the Temptations Resort, which is connected with Albatross tours. I stayed at a hotel 1 km away so walked there.
1
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Travel Forum Posts
skerlarry
Omaha, Nebraska
Penthouse Condo Albatros (2 Replies)
Has anyone rented or know anything about the penthouse unit at Condo Albatros? Looks nice and the location is great. Thinking about a week in Feb
July 07, 2016|
Response fromAlberta-traveler|
I know the building, never been inside, but a great location. Things are usually booked a year in advance for anything on the beach, so I would jump at it for a week in February.
Victoriabound
Vernon, Canada
Groupon Deal for Cancun area - Isla Mujeres Tour - Albatros (2 Replies)
Just thought I would share this for anyone who is familiar with "Groupon" I have taken advantage of many of their deals for local discounts in my city (Victoria British Columbia) with success. Saw this deal for the Cancun Groupon that came out 4 hours ago. I used google translater to take some of the info from Spanish to English. The deal looks decent. I did a quick look at TA to see what members had to say about the Albatros services and seemed positive - GROUPON ",,,,Today's...More
June 07, 2011|
Response fromVictoriabound|
Forgot to include the $$$ into the translation. The currency is in pesos! So the original price before discount of $900 = $77 US approximately
LJB1123
Plymouth, Massachusetts
Cancun or P. Aventuras villa - albatros or kukulkan (6 Replies)
I simply cannot make up my mind. Would love opinions on both areas and villas from anyone who might want to weigh in. Especially appreciative of anyone with first hand knowledge! Both villas are lovely although definitely different. As for location, I lean toward Kukulkan in Aventuras...a little quieter and have heard a lovely community. Kulkulkan also has a tennis court (in the courtyard), putting green and ping pong on site. However, can't seem to beat Cancun for activity (and no need to...More
June 22, 2012|
Response fromDaBride|
I'm not familiar with Kukulkan but I am familiar with Puerto Aventuras. It is a great little gated town with many restaurants, bars, shops, swim with dolphins and manates or seals. Golf course. My vote would be for P.A.