Kalido Travel
Kalido Travel
5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Welcome to the official group of Cancun and the Riviera Maya by Kalidotravel.com We are a family run business that are looking to offer you the best advice for what you you desire and you will have an unforgettable trip with the help from our team... If you are looking for a Some amazing tours or great transfer service in Cancun and the Riviera Maya ? Look no further... We are here to help... Also we have compiled a huge variety of tours, activities and attractions in Cancun, Playa del Carmen, Riviera Maya and trips to Isla Mujeres. From relaxing to fun and adventure, we have it all. We are always here to help. Trust us, we are locals!
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See what travelers are saying
- Mister HAkron, Ohio746 contributionsOnce again excellent! #! for a reasonWe've used Kalido Travel for airport transfers many times over the past several years and they always provide excellent service. For this trip to Secrets Moxche, that great service continued. Victor and Ildefonso were both friendly, safe and on time. We couldn't be happier and will definitely use them for our future trips! They keep earning their #1 rating!Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your supportWritten October 3, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2023Traveled as a coupleWritten October 3, 2023
- aliciaa3986 contributionsThe ONLY Transfer Service You Should Use!I will always use Kalido for our transfer from the airport to our hotel. All of the staff are so friendly and professional. I love being able to add beverages to our ride when booking. This is our second time to use Kalido and we loved our drivers! Tomas picked us up from the airport and gave us a great history lesson on Cancun! He was funny, professional and so welcoming! Our departure driver was Luis and he helped us with our Spanish! He was so kind and patient! He was also sad with us that we were leaving, ha ah! Liam Dodd you and your staff are so much a part of our vacation family!Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your supportWritten October 4, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited September 2023Traveled as a coupleWritten October 4, 2023
- Christina M1 contributionThank you Kalido!Kalido travel was the best roundtrip airport transfer to/from our resort in Cancun. They arrived early and helped us with our bags. We will definitely use them again next time we come back to Cancun. Rafael our driver was amazing!!Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your supportWritten October 5, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Traveled as a coupleWritten October 5, 2023
- the5brsCalgary, Canada75 contributionsBest Transfer ServiceAbsolute best shuttle service we have ever used. I am only disappointed that we did not choose Kaildo for our excursions. Drivers were lovey and the SUVs were spotless. We were offered water as soon as we arrived tot he vehicle. Highly recommend!Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your supportWritten October 5, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited September 2023Traveled with familyWritten October 5, 2023
- Stuart R1 contributionExcellent service, first class vehicles and professional driversThis is the first time we used Kalido as a transfer to our resort but it won’t be the last . We were held up waiting for our baggage at Cancun airport but the reps kept in contact advising us that they were waiting and put our minds at ease . David our driver was polite and courteous and gave us some good tips on places to go and local specialties to eat/drink . Our return journey was just as good Rafael let us know he was running 10 mins late due to traffic but still got us back in plenty of time . We paid for a van but both trips were in luxury SUV’s which were immaculate and very comfortable. Both of our drivers were chatty , professional and made us feel that we were in safe hands . Will definitely use Kalido again when we return to Mexico next year !Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your supportWritten October 6, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited September 2023Traveled as a coupleWritten October 6, 2023
- Erica L2 contributionsProfessional, personable, and excellent!We cannot recommend Kalido enough, the transportation was fabulous. The drivers were amazing and the process was very seamless! We had Rafael on our way to the resort and Rene on the way back to the hotel, both of them were professional, personable, and excellent drivers. We will definitely use this service again!Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your supportWritten October 8, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Traveled as a coupleWritten October 7, 2023
- Chica D2 contributionsExcellent experienceI highly recommend booking with Kalido. Both drivers were prompt, friendly and got us to our destination without issue. I would like to mention our drivers Rafael and Thomas were excellent! We will be booking with Kalido for future trips to Mexico.Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your supportWritten October 8, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Traveled as a coupleWritten October 7, 2023
- Rachael P4 contributionsKalido is great!Kalido was an amazing transfer company to work with. We have used other transfer companies over the years in Cancun and tell her hello was by far the best. They were very communicative and easy to get a hold of. We had half of our group delayed in flights, and they were, extremely responsive and helpful and getting us another chance we’re booked at last minute and they were on time and professionalThank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your supportWritten October 8, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Traveled with familyWritten October 8, 2023
- lynnyloo777 contributionsExcellent serviceWe were very impressed with your service. Excellent communication and instructions for when we arrived in cancun. We got a message to say our taxi was waiting and a picture from our driver so we knew who to look for. The driver was professional and friendly. Also excellent on our return. We would highly recommend and will use again when next in mexicoThank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your supportWritten October 9, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Traveled as a coupleWritten October 8, 2023
- anandg9084 contributionsSeamless, Friendly and SafeOur transfer to/from the Cancun airport was seamless with Kalido Travel. The private transfer was extremely clean and the drivers, including Mr. Alvaro de la Cruz, were so nice, friendly, and safe. I will definitely use them again in the future for airport transfers and even private excursions!Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your supportWritten October 11, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Traveled with familyWritten October 11, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
4,501 reviews
Excellent
4,474
Very good
24
Average
3
Poor
3
Terrible
0
Yvette M
Shilo, Canada143 contributions
Feb 2020 • Couples
This is our second year using Kalido. We recently booked transport with Kalido for two couples arriving Cancun airport with a destination of our rented apartment in Puerto Morelos. There was no waiting at airport, clean, comfortable van and friendly driver made sure we arrived at our destination despite its out of the way location and poor address details via VRBO. Driver engaged locals to ensure we were at correct location using his own cell phone and GPS. Return trip was prompt, within 5 minutes of designated pickup time with airport drop off within 25 minutes for two passengers and further transport to remaining passengers to Cancun area resort within 30 minutes despite traffic snarls. Fast, safe, clean, friendly service - we highly recommend this service and will surely use it again for future visits. Contact is quick and convenient and concise using email or Messenger and PayPal payment is secure with very reasonable rates. Thank you Liam Dodd and kudos to your drivers!
Written February 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much, we really appreciate your amazing review... Our team really appreciates your support
Written March 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelso
Springfield, IL2 contributions
Mar 2020
I highly recommend Kalido and will 1000% use them again. We used Kalido as a shuttle transfer to/from the airport and our resort in the Cancun hotel zone. You provide them with your flight info and they determine the best pick-up times. When we arrived at the airport, we were delayed in immigration for over an hour. Kalido sent us an email to make sure everything was okay and to let us know they were still there (as they are aware of this common delay). They were there waiting for us outside, over an hour after our flight arrival! Another reason we picked Kalido was because they have earlier operation times than other services. Our departure time was before 7am any many services don't begin until then. Kalido picked us up at our resort at 3:15AM for the airport! We felt so sorry for the gentleman who had to drive us around so early but he was nothing but courteous. Thank you, Kalido,
Written March 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much, we really appreciate your amazing review... Our team really appreciates your support
Written March 16, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tracy Lys
Beamsville, Canada3 contributions
Nov 2020 • Couples
I wanted to leave a quick review about Kalido. We have used them several times over the years and they have always been prompt, professional, affordable and we have always felt safe. This is a small privately owned business that does airport pick ups/drop offs and tours. They have also helped in a couple situations one being a friend left medication at home by accident and the driver stopped at a couple pharmacies and another time stopped to grab some alcohol we hadn’t pre ordered in error. You can’t go wrong with Kalido. Book them.
Written January 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much, we really appreciate your amazing review... Our team really appreciates your support...
Written February 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katie H
1 contribution
Mar 2021 • Family
I highly recommend Kalido Travel. We booked a private van for our family of five to visit Chichen Itza and the Cenote. Prices were the most reasonable of any service and our driver, Rafael, was prompt, efficient, friendly and accommodating. Rafael accompanied us into the gates of Chichen Itza and the Cenote to make sure that our tour guide was ready and that we had everything we needed. We will recommend Kalido to our friends and family who visit the area. Service could not have been any better! Excellent!
Written March 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your support...
Written March 8, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Off To Roam
11 contributions
Feb 2021 • Couples
Kalido was amazing. They were flexible in finding us at the airport upon arrival and dealing with our flight delay. They were prompt in picking us up at each location we had requested and provided water for us as well. They were professional and quick to reply via email prior to the trip and on WhatsApp during the trip. I highly recommend them for anyone who needs a safe and reliable transportation service in the Cancun area.
Written February 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your support...
Written February 19, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
280alanv
47 contributions
Mar 2021
Kalido has been our transfer of choice for the past few years going to Cancun. They are always prompt with our pickups, friendly staff, and extremely clean vehicles. This last trip we had a very unusual pickup time, 4:45 am, and they were there on the dot without any worry.
I always recommend Kalido for anyone asking which transfer to get and will continue to in the future. Why pay more when you can get the same or better service for a much cheaper price with Kalido?!
I always recommend Kalido for anyone asking which transfer to get and will continue to in the future. Why pay more when you can get the same or better service for a much cheaper price with Kalido?!
Written March 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your support… We also have Google Reviews if interested in leaving a review there :)
Written November 20, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emjay
Antioch, IL53 contributions
Jul 2022
Kalido is awesome! Our driver (I cant remember his name) was easy to find among the chaos in the ground transportation area. He was waitng for us upon arrival and had the 4 ice cold beers we requested in a cooler when we got in. He was funny and told us jokes on the way to the resort as well as pointed out things that were happening in the area during our drive. On the way back to the airport, our driver, Victor was equally as great! He was there about 5-10 minutes before our schedued departure and was very easy to talk to. I made sure to tip the drivers at the end of each trip. They really appreciate it! Kalido was very affordable, they communicated well via email and sent us our transfer vouchers well in advance of our trips. I will always hire Kalido any time I go to Cancun in the future
Written July 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for choosing Kalidotravel.com, we really appreciate your amazing review... and thank you so much for your support…
Written July 31, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aavtravel
Terre Haute, IN4 contributions
Apr 2021
Why do I recommend Kalido Travel? As a travel consultant, I have access to many transfer companies and some even pay commission. However, Kalido is the number one choice for my clients and myself.
The transfer is customized to the client's wishes, they are always on time, polite, with vehicles in excellent condition, and the pricing is extremely reasonable.
After spending another twelve days in the Riviera Maya inspecting resorts, and using Kalido's services multiple times, I know my clients are in excellent hands!
Thank you, Rafael, for being on time and super friendly; we loved our rides with you! Way to go Kalido!
The transfer is customized to the client's wishes, they are always on time, polite, with vehicles in excellent condition, and the pricing is extremely reasonable.
After spending another twelve days in the Riviera Maya inspecting resorts, and using Kalido's services multiple times, I know my clients are in excellent hands!
Thank you, Rafael, for being on time and super friendly; we loved our rides with you! Way to go Kalido!
Written April 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your support...
Written April 15, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mikayla
5 contributions
Apr 2021
We used Kalido to book our excursion to Tulum and cenotes and also to transfer to/from the airport. They were absolutely fantastic! They were easy to communicate with, very prompt, very informative, patient, respectful, and affordable. We were traveling with a group of 32 people and many from our guests used Kalido with only great reviews. I would highly recommend them!
Written April 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for choosing Kalido travel, we really appreciate your amazing review... and thank you so much for your support...
Written April 28, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kellygrrrl
Austin, TX95 contributions
Mar 2020
Man oh man, I LOVE Kalido!!!!! This was our second time booking with them, and they are the BEST transfer company we've experienced in ~20 years of traveling to Mexico. Online booking is seamless - they will arrive for the return journey when you specify, no questions asked. Plus the cars are the nicest I've ever seen in the area. Our driver, Daniel, was exceptionally accommodating when the check out process ran longer than usual and when my husband needed a quick restroom stop halfway to the airport. Daniel was so kind to us, and we greatly appreciate his patience and calm demeanor. We will look forward to seeing you guys again!
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much, we really appreciate your amazing review... Our team really appreciates your support
Written March 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm thinking of booking the Chichen Itza and Ek Balam private tour with Kalido. When you arrive at the ruins, do the tour guides accept USD cash or credit card, or do they only accept pesos?
Thanks!
Written December 9, 2024
Agustinagh
Buenos Aires, Argentina
Hola buen dia! necesito un transporte para el 3/7 desde el aeropuesto de Cancun hasta el Selina Hostel de la zona Hotelera y luego el 4/7 traslado desde el Hostel hasta el aeropuerto. Cantidad de pax 1. Espero respuesta! Gracias
Written June 24, 2024
Buenas tardes, que costo tiene un traslado ida-vuelta al hotel iberostar selection paraĂso lindo para la Ăşltima semana de mayo.
Somos 6 personas
Written March 15, 2022
Hi, I wanted to know if your car service could pick us up from Cancun international airport on 03/20 and take us to our airbnb in Tulum, Mexico. We will be coming back to cancun Tuesday (03/22) morning to stay at the Paradisus cancun, and wanted to know if we can get picked up from our airbnb in Tulum and taken to the Paradisus Cancun. Thank you and hope to hear from you soon!
Written March 8, 2022
Yes, Kalidotravel@Gmail They respond quickly !!
Written March 9, 2022
How far in advance should I book the hotel transfer / excursions?
Written January 2, 2022
Sorry for delay. If you have not had your vacation yet I usually book my private transfer 3-4 weeks before my trip.
Written February 5, 2022
Where exactly do you go to get picked up at the airport? Is there a specific area you need to go to?
Written January 2, 2020
www.kalidotravel.com
Cancun, Mexico
Good day...
If you are able to check on our website there we have the page FIND US AT AIRPORT and also on the confirmation voucher you receive you will find the details on the 3 rd page about meeting our team
Written January 4, 2020
We are wondering about using a reliable transportation for an excursion. Do you do hotel pick up and drop off to any location. Basically our resort in riviera maya to the ferry dock in cancun. Then later in the evening pick up from the ferry in cancun and return to our resort?
Written November 7, 2019
Just 2 weeks ago, Kalido picked us up at a resort in Playa Paraiso and took us to Puerto Juarez (the ferry dock to Isla Mujeres). They are wonderful. You can contact them directly through their website or Facebook page for rates.
Written November 7, 2019
Hola! Somos 12 personas que viajamos a Cancun en Agosto, nos hospedaremos en Playa Paraiso. Quisiera saber el precio del transfer ida y vuelta al aeropuerto de CancĂşn
Written July 19, 2019
You need to contact the company to find out the price. Kalidotravel. com. I use them, dont own them.
Written July 24, 2019
janep0rter
Kansas City, Missouri
Big difference in price for private transfer for two. Why is the van $70 and the SUV $110? What's the catch/difference if they're both private transfer?
Written June 4, 2019
www.kalidotravel.com
Cancun, Mexico
Good day Jane...
For the Van this is more of a basic vehicle (still nice though) and for an SUV they are more comfortable and the reason the price is more + they use more gas due to the engine is bigger
Written June 5, 2019
If we book a transfer from cancun airpirt to playacar is it just the 2 of us or do we share with others
Written June 3, 2019
Kalido was excellent. They are located outside after you go through customs at airport - across the little street right behind the first group of tour companies outside. You can order drinks or snacks online when you make your reservation and they will be waiting for you in the van. We were in our private van and on our way to the resort within 5 minutes. They arrived 5 minutes early to take us back to the airport. Will definitely use them again.
Written June 8, 2019
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