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Address: Boulevard Kukulcan Km. 15.2, Cancun 77500, Mexico
Phone Number: +52 998 848 8327
Website
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Today
6:00 am - 8:00 pm
Open now
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Hours:
Sun - Sat 6:00 am - 8:00 pm
Recommended length of visit: More than 3 hours
Description:

Aquaworld is the largest marina/diveshop in latin America and we offer a...

Aquaworld is the largest marina/diveshop in latin America and we offer a variety of tours and activities ranging from diving, fishing, snorkeling and parasailing. Whatever your interest or age, Aquaworld can cater for you.If you would like to try diving for the first time we offer a short course for beginners.For a tamer aquatic experience, we have a selection of snorkel tours as well as something for the non-swimmers - our SubSee Explorer.

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TripAdvisor Reviewer Highlights

Read all 2,118 reviews
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  • 985
    Excellent
  • 508
    Very good
  • 246
    Average
  • 151
    Poor
  • 228
    Terrible
Isla Mujeres

We took the day trip to isla. It was a little rough getting there & back but not horrible. Once we got there we rented golf carts and drove around the island. That was beautiful... read more

4 of 5 starsReviewed yesterday
sarah s
,
Galveston Island, Texas
via mobile

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2,118 Reviews from our TripAdvisor Community

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Galveston Island, Texas
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

We took the day trip to isla. It was a little rough getting there & back but not horrible. Once we got there we rented golf carts and drove around the island. That was beautiful and we got to site see a little bit. We then got back and ate the lunch buffet which was also good food. We relaxed... More 

Helpful?
Thank sarah s
Toronto, Canada
Level Contributor
67 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 188 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I booked from the hotel so I can't be sure that the information I was given was accurate but I know I paid for 2 of the shortest dives I've ever been on. I was told the dives would be 40 -50 mins each. Ha! I used up 1200 psi on the first dive and 1400 on the second. (and... More 

Helpful?
Thank JymMorton
2 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

This a terrible and horrible experience of our whole Mexico trip. I Was left in tears when I came out of their office . I took skuba diving along with my husband and I asked the guy I booked with at least 3 times how much they charge for pictures and he mentioned they start at 25$ and they have... More 

Helpful?
Thank Prathyusha S
Aquaworld1, Manager at Aquaworld, responded to this review

Hi 'Prathyusha S', we appreciate your feedback and upon investigation of your complaint it seems that the information given to you was correct in that the prices vary per package. There were approximately 18 photos of you taken during the dive and unfortunately the weather conditions affected the visibility and consequently the quality of your pictures. We made an offer... More 

Mc Farland
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Awesome, had a he'll of a blast party boat is a must , keep eating & drinking ! It's a non stop show

Helpful?
Thank Javier H
Aquaworld1, Manager at Aquaworld, responded to this review

Hi Javier, if you're here to party and have a blast then Aquaworld is a must do. We're glad you enjoyed your visit and we really appreciate your review thank you. More 

Lambertville, New Jersey
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

So much fun,great staff,food at outside bar not bad. Take the bus,easy walk.saftey was always a priority

Helpful?
Thank Betsy L
Aquaworld1, Manager at Aquaworld, responded to this review

HI Betsy, thank you for choosing Aquaworld. Safety most certainly is our priority, that and ensuring every guest who comes through the door has an awesome time! We appreciate you posting your review, thank you. Kind regards More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Rode a wave runner for the 1st time. Had a blast. Everyone was helpful friendly. Lockers for your stuff, no one tries to sell u anything extra

Helpful?
Thank Steph B
Aquaworld1, Manager at Aquaworld, responded to this review

Hi Steph, I'm glad you enjoyed your time at Aquaworld and thank you for sharing your feedback. Aquaworld has an abundance of activities to offer and we like to let our clients have a great time and their experience alone will make the decision about what's next! Kind regards More 

Belfast
Level Contributor
23 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Booked my first fishing trip out of aqua world , cost $120 very cheap I thought and then pondered will this be a MICKEY MOUSE outfit. How wrong I was the deck hand Willie was a genius , first day fishing we caught : King Mackerel ,Amber jack,Grouper and finally Sailfish. The fishing was superb the crews were fantastic and... More 

Helpful?
Thank ArneyBelfast
Aquaworld1, Manager at Aquaworld, responded to this review

Thanks 'ArneyBelfast'. We really appreciate your review and are glad you had a great time. You had a great catch and our team were more than happy to help out. We're looking forward to seeing you again. Kind regards More 

Rapid City, South Dakota
Level Contributor
60 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We were supposed to do the SeaBob's the last morning of our trip in Cancun. Our SeaBob tour was supposed to start at 9am but we had to leave our hotel by 1315 in order to get to the airport in time. The tour was supposed to take 3.5 hours but could run longer, this caused some stress with timing.... More 

Helpful?
Thank Chad R
Aquaworld1, Manager at Aquaworld, responded to this review

Thanks Chad, we were more than happy to change your activity. Our main interest is that you have a stress free vacation and of course the safety aspect of taking this activity and flying shortly afterwards is important. So glad you had a blast on the Jungle Tour and we look forward to sharing the BOB experience with you on... More 

Rhinelander, Wisconsin
Level Contributor
98 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 114 helpful votes
2 of 5 stars Reviewed 1 week ago

I want to explain this as fairly as possible. Basic needs were all met-good communication with staff, well-explained dive plan, gear all working, spacious dive boat, lots of drinking water, etc. First dive was MUSA museum which was great-no problems. The second dive was the nearby reef. We were a group of 5 plus the dive master. We noticed the... More 

Helpful?
Thank CozumeLover
Aquaworld1, Manager at Aquaworld, responded to this review

Hi, thank you for your detailed response although I am a little perplexed by the review when we have already been in contact via e-mail where we explained the procedure to you and received a positive response that you understood and logistics. When you resurfaced the guide did leave the buoy in position so the boat could pick you up... More 

Gregory, Michigan
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Took a day trip to Isla Mujeres and had a great time. The snorkling was great. We rented a golf cart and toured the island. We also took the jungle tour/snorkling trip. It was so much fun to take the little speed boats out on the lagoon and open them up. The snorkling on the south end is phenomenal. Definately... More 

Helpful?
Thank Al J
Aquaworld1, Manager at Aquaworld, responded to this review

Hi Al, we're glad you had a fun packed day in Isla Mujeres. We have taken big steps to improve our tour to the island so that's great to hear it's appreciated. We look forward to seeing you again here at Aquaworld. Kind regards More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Aquaworld and other visitors
22 questions
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Princeton, New Jersey
2 months ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?