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Review Highlights
Great family resort

We spent a week at Tres Ríos - my husband and I and teenaged daughter. The whole place was great... read more

Reviewed yesterday
katja12866
,
Saratoga Springs, New York
via mobile
Pool Butler

This is our third time at this resort with our brother and sister-in-law who are owners. And one of... read more

Reviewed 4 days ago
Rose O
via mobile
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  • Excellent73%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible2%
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About
This park, only 30 minutes away from the craziness of Cancun, offers horseback rides along the coast. ** NOTE: To best satisfy the needs and preferences of our visitors Tres Rios Ecopark is now temporarily closed as major improvements are underway...more
Contact
Carretera Cancun - Playa del Carmen Km. 40, Cancun, Mexico
Website
+52 984 877 2400
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All reviews great vacation segway tour all inclusive package sense adventure the mexican restaurant adult pool sales presentation pool concierge royal sunset hacienda grill all inclusive plan activities staff special events great personal service nature reserve flora and fauna entertainment team
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Reviewed yesterday via mobile

We spent a week at Tres Ríos - my husband and I and teenaged daughter. The whole place was great, but the staff was what made our trip really fantastic. Eduardo - “Eddy” was especially wonderful . He took us out for a sail twice...More

Date of experience: February 2019
Thank katja12866
Reviewed 4 days ago via mobile

This is our third time at this resort with our brother and sister-in-law who are owners. And one of the best things when we arrive is being greeted by our extended family, Raphael. His smile and easy demeanor makes us feel like family. Can't wait...More

Date of experience: February 2019
Thank Rose O
Reviewed 5 days ago

We have now been coming for Four years and every year have had a wonderful time. This year we found the service staff to be even more amazing than before. Although we also had some unfortunate moments. We were definitely put out that they changed...More

Date of experience: February 2019
Thank dalelight
Reviewed 1 week ago

I enjoyed the property much much and specially the beach area, Diony Morales and Santiago Garcia were the most attentive while we relaxed on the beach.

Date of experience: January 2019
Thank Trinidad E
Reviewed 2 weeks ago

Enjoyed our third trip once again. Again the acrobatic show was amazing, but just a little more amazing than other times. The performers, from several countries in South America, were astounding!! Particularly the balancing act by a young Mexican fellow!!! The talent in this world...More

Date of experience: July 2018
Thank JSMaz
Reviewed 2 weeks ago

Always lots to do it you want, or just lay by the pools (take your pick of three) with a good book and bevy. The resort is quiet and laid back. All aspects of the resort are scrupulously clean. Our room maid, Nora Elia, was...More

Date of experience: January 2019
Thank Mary B
Reviewed 3 weeks ago

Beautiful, clean - amazing staff. I felt like a queen for a week. One specific event I would like to share, was an overall amazing dinner. We are a group of 10. One night, 8 of us ate at the “Porto Bello” restaurant (part of...More

Date of experience: January 2019
Thank Laura B
Reviewed 3 weeks ago

We returned to this hotel after three-four years and something happened. The staff is kind of apathetic, some of the restaurants are dull. I do not know but something is missing. It is not as splendid as before.

Date of experience: August 2018
Thank azb61
Reviewed 5 weeks ago

We had wonderful people who took care of us during our stay. Jamie and Bernardo were two of our regular servers and were always attentive and gave us great local suggestions and recommendations. We had a lot of fun during the evening events, especially the...More

Date of experience: December 2018
Thank chadwickwparker
Reviewed January 12, 2019

Food: this is a great plus on this hotel and it will be even better if you go for the all inclusive plan so please do. Breakfast with a lot of options and pretty much everything you could wish for and you can choose from...More

Date of experience: December 2018
Thank jorgemarior668
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Questions & Answers
Ask a question
Victoria P
October 19, 2018|
AnswerShow all 2 answers
Response from cindyv02 | Reviewed this property |
I believe you have to be a guest at the resort. If you are they have all sorts of options
0
Votes
Travel Forum Posts
simran87
Vancouver
First Time in Cancun (7 Replies)
My friend and I will be arriving in Cancun April 26. We have a whole bunch of questions and hoping that you guys can help us. 1) Can we get hotel transfers once we arrive in Cancun? How much do they charge? 2) How do we book a tour to Chichen Itza once we arrive in Cancun? 3) How would we get to Isla Mujeres from Park Royal? 4) How do we book a trip to Tres Rios Ecopark once we arrive in Cancun? How much would it cost for the tour?
April 19, 2009|
Response from|
Forgot to mention. You can use shared transportation, at around $9 per leg, or $16 round trip. The prices are not confirmed, but is what some have reported on other posts. Manny CancunWithMe
missthesunbad
West Bloomfield, Michigan
Tres Rios (0 Replies)
Is Tres Rios ecopark still open to the public or is it strictly for resort guests....and timeshare presentaions!
April 26, 2012|
KentIslandHelen
Chester
Any CURRENT information on Tres Rios Ecopark? (2 Replies)
I am researching things to do CLOSE to Cancun while we are in Cancun later this month (TIRED of getting on a van/bun and driving 2+ hours each way). This park sounded like a great thing - but there are no recent reviews. Can anyone help? Thanks.
November 15, 2011|
Response fromjimincancun|
The Tres Rios park is now part of the grounds of Hacienda Tres Rios Resort and is for exclusive use of guests. There are several other new parks and activites in the area though.