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Tres Rios Ecopark

Certificate of Excellence
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Address: Carretera Cancun - Playa del Carmen Km. 40, Cancun, Mexico
Phone Number: +52 984 877.2400
Website
Description:

This park, only 30 minutes away from the craziness of Cancun, offers...

This park, only 30 minutes away from the craziness of Cancun, offers horseback rides along the coast. ** NOTE: To best satisfy the needs and preferences of our visitors Tres Rios Ecopark is now temporarily closed as major improvements are underway, the park will re-open for the 2007 summer season.**

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TripAdvisor Reviewer Highlights

Read all 130 reviews
Visitor rating
  • 46
    Excellent
  • 18
    Very good
  • 2
    Average
  • 1
    Poor
  • 3
    Terrible
Claudio, from Casa la Isla

This is not our first time here, we are members, and we try to come here every year. This time, we stayed for 8 days and every morning and afternoon we had Claudio taking care of... read more

5 of 5 starsReviewed 2 weeks ago
LEO C
,
Seattle, Washington
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130 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Seattle, Washington
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is not our first time here, we are members, and we try to come here every year. This time, we stayed for 8 days and every morning and afternoon we had Claudio taking care of us during breakfast and lunch. He always made sure we were well taken care. He even went above and beyond with my request (like... More 

Helpful?
1 Thank LEO C
Leesburg, Virginia
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This resort was best for the park activities and the activities staff was fantastict. We want to give a special shout out to Alejandro Guillen for excellent service on the segway tours, outside pool activities and kids Spanish lessons. He is really smart and works extremely well with kids. Our family could not get enough of Alejandro. Also, we want... More 

Helpful?
1 Thank kwokytang
New York City, New York
Level Contributor
71 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Many things to do here, swim with dolphins, lazy river, big pools, no lines, not like in the US. I forget how much it costs but it was not expensive.

Helpful?
1 Thank M C
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 20, 2016

Tres Rios was very beautiful. Lots of activities and special events. The staff went overboard to be accommodating. Sergio,Cony, Karla, Silverio and Magaly were the best wait persons by the pool. We didn't even have to ask and they brought us another drink! Esteban Azamar, Cris and Steve in activities made everything so much fun. Our last night was Caribbean... More 

Helpful?
1 Thank Linda P
Comstock Park, Michigan
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 15, 2016

1 more relaxing peaceful trip to Tres Rios. Once again the staff went above and beyond to make us feel like it is our home. Special thanks to Silverio at the pool bar and Anres who always smiled and led all the fun activities. Maggy and Cony would be at our side before the ice could melt in our drinks.... More 

Helpful?
Thank ken m
Martinsburg, West Virginia
1 review
5 of 5 stars Reviewed May 13, 2016

Overall, the service was fantastic and the resort was beautiful. We would love to stay here again. The Chef's Tasting was kind of disappointing (probably not worth the extra $$). Cony and Santiago at the pool bars were very friendly and professional and provided amazing service. The pizza was probably the best food on the resort. The Martini Bar was... More 

Helpful?
Thank KidOutInTheRain
Mexico City, Mexico
1 review
5 of 5 stars Reviewed May 10, 2016

I like that hotel cause it is a real all inclusive and all the people is working with a positive attitude and in special Erick Lopez from the bell boy area

Helpful?
Thank carlos_emilio_rh
1 review
5 of 5 stars Reviewed May 9, 2016 via mobile

We are having an amazing vacation for our 3rd stay here at Tres Rios. What really makes a difference is how certain staff members make us feel so at home by anticipating our needs. Bayone and Yesia are the most attentive and amazing employees and leave us with such a feeling of relaxation and enjoyment. We can't say enough about... More 

Helpful?
Thank Heidi S
Port of Spain, Trinidad
2 reviews
4 of 5 stars Reviewed May 5, 2016

Vacation Period - April 1st - 7th. Great Resort, Great Staff, The entertainment team were SPOT ON... Andres Galvan and team did an excellent job, in keeping the children occupied and entertained.

Helpful?
Thank kcikerry
Poughkeepsie, New York
1 review
4 of 5 stars Reviewed April 25, 2016

This was my first time at an all inclusive and this resort did not disappointment. I want to acknowledge two members of the wait staff, Fermin at the Hacienda Gril and Santiago at the adult pool. Both provided great customer service. They we friendly and attentive, making my stay that more enjoyable. I would recommend this resort to anyone.

Helpful?
Thank appollo424

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?