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Plaza Caracol

Boulevard Kukulkan Km 8.5, Cancun 77500, Mexico
+52 998 883 2805
Review Highlights
Sol y Luna

I was in search for opal ear rings for a Valentines gift. Ended up at the Plaza Caracol Mall... read more

Reviewed 4 days ago
Hilton Head, South Carolina
Just don’t even bother

We stopped in here after grabbing some Starbucks thinking it had “department stores” as it... read more

Reviewed November 28, 2017
via mobile
Read all 232 reviews
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With almost 30 years of innovation and constant growth, Plaza Caracol presents you today more than 150 establishments, offering you articles that range from boutique perfumes and fine jewelry, to souvenirs and special details for your loved ones. With ample internal spaces all featuring air conditioning, and attractive events and promotions throughout all seasons, Plaza Caracol offers to both the casual shopper and the professional bargainer
  • Excellent12%
  • Very good19%
  • Average36%
  • Poor20%
  • Terrible13%
May 3, 2017
“Visited Oct 2015 be careful”
Mar 9, 2017
“Nice place to shop”
Closed Now
All hours
Hours Today: 8:00 AM - 9:00 PM
Boulevard Kukulkan Km 8.5, Cancun 77500, Mexico
+52 998 883 2805
Write a ReviewReviews (232)
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1 - 10 of 62 reviews

Reviewed 4 days ago

I was in search for opal ear rings for a Valentines gift. Ended up at the Plaza Caracol Mall, across street from the ferry dock and found Sol Y Jewelers. What a pleasant buying experience. No high pressure salesmanship and they had a great selection...More

Thank MickMcGuire
Reviewed November 28, 2017 via mobile

We stopped in here after grabbing some Starbucks thinking it had “department stores” as it advertised...place looks abandoned and the few stores that are inside are selling all the same trinkets and junk you can buy every 10ft outside. This place should just close.

Thank Fillmore6
Reviewed May 16, 2017 via mobile

If you're looking for silver jewelry Sol y Luna in Plaza Caracol is the place to go! A nice assortment of jewelry at fair prices. The sales staff is friendly and helpful. I have been shopping here for the past 20 years!

Thank Corrine G
Reviewed May 3, 2017 via mobile

Very quiet mall but good prices. However, be careful you get everything you paid for as some things were missing and we had to go back the morning of our flight to get the items that they didn't pack. Bad memory leaving Cancun.

Thank Clare B
Reviewed April 7, 2017

My husband and myself have been going to Cancun for the last 21 years and we loved Plaza Caracol it was the main shopping area in Cancun. We loved Iguana Whana that is not the correct spelling but they did fantastic meals and drinks, the...More

1  Thank kellphil
Reviewed March 28, 2017 via mobile

I visited this shopping centre/mall and there were empty stores or stores selling the usual mass produced souvenirs. It's not worth a trip inside unless you want to get harassed into buying tickets to various attractions. The only good thing is The Starbucks; it's air...More

1  Thank Hannah C
Reviewed March 28, 2017 via mobile

Briefly walk through the mall it was pretty much empty and a lot of the stores vacant with the new la isla mall that opened all of the malls have turned into ghost towns I wouldn't really recommend visiting unless you just want to know...More

1  Thank obijunk
Reviewed March 26, 2017

This mall has some good shops if you want souvenirs or need to pick up some clothes items. It is not full, particularly the 2nd floor where all the shops are shut down and the area is now Art Galleries or a store front place...More

Thank Don P
Reviewed March 9, 2017

If your staying in the area this place is ok for shopping. Prices are ok and they don't bug you like they do in the open air market.

Thank platinumF150
Reviewed March 2, 2017

10 years ago the place was OK. Nowadays, all the shops on the second floor are closed and the hole place looks depressing. Don't go there unless you are close to it and want to buy a small Cancún souvenir. If not, you can find...More

Thank Alejandro V
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Questions & Answers
January 28, 2015|
Response from Abraham G | Property representative |
I Don,t have that information sorry. But you can call +529988914200 Thanks !
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