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Address: | Hyatt Ziva, Cancun 77500, Mexico
Phone Number:
8:00 am - 5:00 pm
Open now
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Sun - Sat 8:00 am - 5:00 pm
Recommended length of visit: More than 3 hours

With more than 25 years of experience and making the most of the Caribbean...

With more than 25 years of experience and making the most of the Caribbean wonders, we offer a wide variety of diving services guaranteeing an unforgettable sea experience for everyone, from beginners to the hardcore adventurer

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TripAdvisor Reviewer Highlights

Read all 220 reviews
Visitor rating
  • 107
  • 22
    Very good
  • 7
  • 13
  • 10
Great Operation

I contacted Solo Buceo prior to my trip, as they are the dive operator for the Dreams and Secrets resorts in Playa Mujeres. David was very helpful and responsive to emails and... read more

5 of 5 bubblesReviewed 5 days ago
Jon F
Durham, North Carolina

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220 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Paris, France
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 days ago NEW

I booked a dive through their website, for a two-tank dive to see the bull sharks (150 USD). But I didn't received any confirmation for the booking, not a single mail! I asked a confirmation, no answer, and after a second mail I received this answer : "Yes we are all set up". No hello, no thank you for choosing... More 

1 Thank alexandre105
Durham, North Carolina
Level Contributor
15 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

I contacted Solo Buceo prior to my trip, as they are the dive operator for the Dreams and Secrets resorts in Playa Mujeres. David was very helpful and responsive to emails and phone calls, which I greatly appreciated. I was told to be at the dive hut at the resort at 9:00 to be taken by water taxi to the... More 

Thank Jon F
Cleveland, Ohio
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

we dive every year on our Mexico vacations - this was one of the best operations we've ever gone with. Compared with Aquaworld or some of the other dive shops we've gone with it was very personal service - the boat only took out 10 divers, and there were only 4 in our group with the guide. The guide took... More 

Thank daveguy3
Montreal, Canada
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

I have been a diver since 1999, and this was among the worst experiences I have had. while the sites were nice, the two divemasters were incredibly aggressive (all my buddies agreed on this), grabbing our gauges, our wrists, corralling us and not communicating clearly. It seemed they cared more about getting us in and out of the water, instead... More 

2 Thank amyfmontreal
Paso Robles, CA
Level Contributor
34 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed December 8, 2016

I initially contacted this dive company in advance of our trip to Cancun. Their response was timely and informative. Upon arrival in Cancun, we were able to schedule our dives and interface with the Dive Masters. As a Scuba Instructor, I am typically critical of dive operations. I was very impressed by how well this dive shop operated and by... More 

1 Thank Brollins
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 18, 2016

I just returned from 2 weeks at the Hyatt Ziva and while there decided to upgrade my basic PADI diver to an open water diver. My instructor Louis was very thorough and professional. I would not hesitate to recommend this dive shop to others. Matt Webb

Thank MuttW
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 13, 2016 via mobile

I am afraid of fish...there, I said it. Normally not the most masculine thing to admit when you are in your forties and definitely not the first thing I tell on a date. But it has been a phobia for me for many years and of cause my rational brain could see that it was silly, but my fear was... More 

1 Thank Klaus B
Level Contributor
29 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed October 26, 2016

I am a highly experienced diver. This shop is probably one of the worst I have seen. After contacting the shop being concerned about rough conditions I was informed no problem, if too rough we will go to a calmer area. Nope. We went straight into open water with 8 foot swells. Half the boat was sick not to mention... More 

1 Thank Charlie A
New York City, New York
Level Contributor
3 reviews
5 of 5 bubbles Reviewed October 1, 2016

Solo Buceo provided an excellent and safe diving experience and made us feel very comfortable throughout the session. The staff are friendly and professional and the service is beyond compare. I highly recommend this provide B. Hefner

Thank hefner2016
Level Contributor
3 reviews
3 attraction reviews
5 of 5 bubbles Reviewed September 26, 2016

When out with these guys on 09.21.2016 and had a fantastic experience. The dive master and crew are top notch and they know exactly where to place you to see the best of the reef. And, because of their location, they're able to get out to the dive spots really quickly.

Thank Anthony B

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?