We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Share
Review Highlights
Travel Yucatan is the best

Booked my transportation online for my vacation with Travel Yucatan a year ago for our last trip to... read more

Reviewed October 12, 2018
jacquelinemk6
,
Denville, New Jersey
via mobile
Perfect

From booking to being dropped off at our villa, this service has been excellent. After a 12 hour... read more

Reviewed July 19, 2018
nusstafa
,
Melbourne, Australia
Read all 22 reviews
9
All photos (9)
Full view
Traveler Overview
  • Excellent92%
  • Very good4%
  • Average4%
  • Poor0%
  • Terrible0%
Travelers talk about
“ek balam”(2 reviews)
“vehicle”(3 reviews)
About
Travel Yucatan has been online and serving travelers since 2000. Our services included private transportation, hotel reservations, and a variety of tours throughout the Yucatan Peninsula. Travel Yucatan provides helpful information online to more...more
Contact
Cancun, Mexico
Website
+52 800 348 9499
Call
Top Selling Tours & Activities in and around Cancun
from $10.80
More Info
from $25.99
More Info
from $10.00
More Info
from $16.00
More Info
Reviews (22)
Filter reviews
22 results
Traveler rating
20
1
1
0
0
Traveler type
Time of year
LanguageEnglish
20
1
1
0
0
Show reviews that mention
All reviews ek balam playa del carmen vehicle tickets ferry email transportation chichen pick driver service company hotel airport
FilterEnglish
Updating list...
1 - 10 of 22 reviews
Reviewed October 12, 2018 via mobile

Booked my transportation online for my vacation with Travel Yucatan a year ago for our last trip to Cancun/Isla Mujeres and used them again this past month for our vacation back to the island. They are so reliable, great communication and notifications, they are always...More

Thank jacquelinemk6
TravelYucatan, Owner at Travel Yucatan, responded to this reviewResponded 4 weeks ago

Thank you so much for the kind feedback and using our services multiple times! Looking forward to serving again in the future.

Reviewed August 12, 2018 via mobile

We used Travel Yucatan for our trip from Moon palace to Chichen Itza, Il Kil and Ek Balam instead of doing the bus tour offered by the hotel and other tour agencies. Our driver, Jorge, was waiting for us at the agreed time at our...More

Thank SamM2624
TravelYucatan, Owner at Travel Yucatan, responded to this reviewResponded August 14, 2018

Thank you for the detailed review Sam. We had previously been provided life-jackets at the cenote but will start carrying our own to avoid this situation again. The snacks and beverages were onboard and we will work on making sure that is known in the...More

Reviewed July 19, 2018

From booking to being dropped off at our villa, this service has been excellent. After a 12 hour flight delay we missed all our connections, hotel bookings etc and Fany at Travel Yucatan helped to re-organise with no hassles. We really appreciated our friendly, helpful...More

Thank nusstafa
TravelYucatan, Owner at Travel Yucatan, responded to this reviewResponded July 23, 2018

What a delightful review! Thank you for taking the time and trusting us to provide your group with transportation and tours.

Reviewed July 14, 2018 via mobile

Seamless experience during our time in Cancun. We had a private driver with our family name on a sign at the airport ready to go. Picked us up on time and helped with luggage to and from our hotel. Fany in customer service was amazing...More

Thank stephanie s
TravelYucatan, Owner at Travel Yucatan, responded to this reviewResponded July 17, 2018

Stephanie, Thank you for the wonderful feedback! See you next time.

Reviewed June 27, 2018

These guys were great, they met me at the ferry terminal at Playa del Carmen so there was no chance of getting lost and then walked me up to the car. I had big bags because I was actually moving from Cozumel to Cancun so...More

Thank Belinda W
TravelYucatan, Owner at Travel Yucatan, responded to this reviewResponded June 28, 2018

Thank you for the great review Belinda!

Reviewed May 30, 2018

I highly recommend Travel Yucatan for transportation. We used them 3 times during our 12 days stay (for 2, 4 and 5 pax), and it was a good experience every time. They were always on time (aka before pick-up time), friendly drivers and the vehicles...More

Thank Trudings
TravelYucatan, Owner at Travel Yucatan, responded to this reviewResponded May 31, 2018

Thank you for giving us the opportunity to serve your group multiple times during your visit!

Reviewed May 7, 2018 via mobile

Had a great experience worth Travel Yucatán arranging for a trip to the Sian Kaan biosphere from Tulum. Prompt and courteous service in a modern high quality vehicle. Would happily take them again.

Thank Fortysevenspires
TravelYucatan, Owner at Travel Yucatan, responded to this reviewResponded May 8, 2018

Thank you so much for the kind words!

Reviewed May 7, 2018 via mobile

My friends and I used Travel Yucatán’s service to take us for a day trip from Tulum to Sian Ka’an and we were all super happy with their service! We were picked up at our place and driven into Sian Ka’an which is a long...More

Thank ScottH2874
TravelYucatan, Owner at Travel Yucatan, responded to this reviewResponded May 8, 2018

Thank you Scott for taking the time to write this review! Looking forward to serving you in the future.

Reviewed May 4, 2018

Great communication throughout the process. Send reminder texts, call when outside, timely, etc. Highly recommend!

Thank Alex K
TravelYucatan, Owner at Travel Yucatan, responded to this reviewResponded May 7, 2018

Thank you Alex!

Reviewed April 26, 2018 via mobile

Travel Yucatan was excellent,prompt and professional. We traveled to Holbox island so from the airport to the ferry and on to the golf cart to the resort they we're there waiting for us right on time. I would highly recommend this worry free transfer to...More

Thank walets6
TravelYucatan, Owner at Travel Yucatan, responded to this reviewResponded April 27, 2018

Thank you for the feedback and look forward to serving your needs in the future.

View more reviews
Nearby
Nearby RestaurantsSee all 1,190 nearby restaurants
Jack's
12 reviews
1.13 miles away
Merl's Diner
19 reviews
12.52 miles away
Johnny's New York Style Pizza
53 reviews
12.67 miles away
Monte Alban
8 reviews
1.29 miles away
Nearby AttractionsSee all 836 nearby attractions
Little Nadine's Grave
9 reviews
11.67 miles away
Georgia Visitor Information Center - West Point
16 reviews
13.60 miles away
John Emerald Distilling Company
17 reviews
17.34 miles away
Fort Tyler
13 reviews
12.51 miles away
Questions & Answers
Ask a question
sandymaebacon
August 29, 2018|
Answer
Response from TravelYucatan | Property representative |
Most of our communication is conducted through email and online chat since we are handling global travelers speaking multiple languages. If neither of these are sufficient methods please request a call from an agent through... More
0
Votes