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Review Highlights
Would 100% do it again

We were so happy we chose this tour, it was mellow and laid back, a small group so really personal... read more

Reviewed 3 weeks ago
karagrossling
,
Cancun, Mexico
via mobile
Great experience

I went here last week and It was amazing the tour guide Stacey was amazing she showed us the heart... read more

Reviewed May 20, 2018
pupee0629
,
Baltimore, Maryland
via mobile
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Traveler Overview
  • Excellent75%
  • Very good10%
  • Average6%
  • Poor5%
  • Terrible4%
Travelers talk about
“puerto morales”(11 reviews)
“snorkeling trip”(16 reviews)
“lobster”(7 reviews)
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Contact
Cancun, Mexico
Website
+52 998 177 1107
Reviews (91)
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1 - 10 of 90 reviews
Reviewed 3 weeks ago via mobile

We were so happy we chose this tour, it was mellow and laid back, a small group so really personal service. Stacy is just like hanging with a friend who happens to know everything about Mexico. They picked us up from our hotel and took...More

Thank karagrossling
Reviewed May 20, 2018 via mobile

I went here last week and It was amazing the tour guide Stacey was amazing she showed us the heart of Cancun. She gave us a tour and took us to parts that were even part of our tour. She was very helpful. I would...More

Thank pupee0629
Reviewed March 30, 2018

My sister, her fiance, my boyfriend, and I recently came down to Cancun for spring break. Once we arrived we booked a few different tours through a man at a kiosk type thing outside of our complex we were staying at. One of which was...More

Thank Samantha S
Reviewed March 19, 2018

beautiful trip with a great guide on and off the water! The trip there was easy they picked us right up from our hotel where we were shuttled right to the boat on the boat in in the water within 20 mins of getting there....More

1  Thank Gavin E
Reviewed February 10, 2018 via mobile

Stacy at Cancun Mermaid (cancunmermaid.com) consistently gets us the best snorkeling tours when we visit Cancun every year. We won’t use anyone but her because of the quality and value she provides. This year she arranged two snorkeling tours for us, one in Cozumel and...More

Thank J. Neil M
Reviewed January 31, 2018

Thank you to Stacie and her team for providing us an awesome adventure. We have been on several previous snorkeling trips in Hawaii and Bahamas and this was by far our best trip. Stacie took care of all the details and even offered up her...More

Thank Irv B
Reviewed November 13, 2017

We had a great day snorkeling around the reef followed by lunch. I'd highly recommend this trip for a group of friends or family. As long as you can swim and enjoy the water.

1  Thank Chris S
Reviewed August 12, 2017

Stacey was a very helpful and friendly tour guide. She and the driver picked us up from our apartment, the commute was comfortable and easy. We went straight to snorkeling when we got there. Cancun Mermaid has an arrangement with some companies there, but we...More

Thank Ithaca1412
Reviewed July 29, 2017

Reese and his driver (sorry forgot his name) picked us up at the hotel and drove us the 1/2 hour or so to Puerto Morales. We jumped on the little skiff and off we went. We were with another snorkel company a few days before...More

Thank ElleVancouver11
Reviewed April 30, 2017 via mobile

Picked up from Hotel at 10:30am by Stacy and her son John. We left the Puerto Moralos Marina dock for snorkeling at 11:30am and were sitting back at the beach front resteraunt at 1 pm so disappointed we did not get our 2 hours of...More

Thank Marau1
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Questions & Answers
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Jeanna99
February 5, 2017|
Answer
Response from Kimberly H | Property representative |
Hello Jeanna, Thank you for taking an interest in Cancunmermaid. I recommend the Trimaran to Isla Mujeres tour. You get more bang from your buck on this tour, which costs only $65. Includes breakfast, lunch, open bar all... More
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Bootstravels
April 29, 2015|
Answer
Response from Kimberly H | Property representative |
Hi there, There are indeed military stops, and you will pass one on the way from the airport to your hotel. These military stops are situated down the highway all the way to Belize, which is not really that far away from... More
1
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